Blu-rays you bought from Amazon that did NOT include slipcover

[Clark Kent]

Originally Posted by jerichod

I remember reading that someone on here would e-mail Amazon prior to ordering to make sure that the movies would come with a slipcover.

I recently tried it with Iron Man and The Incredible Hulk and got a confirmation from two amazon reps that they would come with slipcovers so I ordered. The plan for me was to have all of the Marvel movies leading up to The Avengers with their slipcovers.

Order arrived and they did not come with slipcovers so I just sent them back, still looking for Iron Man and The Incredible Hulk with their slipcovers but, I'm not liking my chances.

Amazon customer service reps are totally disconnected from the fulfillment operations and would have no idea if a specific item came with a slipcover. They are told to fill a script and tell the customer the item will be exactly as shown on the website. The only reliable method are individual reports by customers from specific distribution centers.