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Best Blu-ray Movie Deals
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Best Blu-ray Movie Deals, See All the Deals » |
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#81 | |
Blu-ray Guru
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#82 | |
Special Member
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I think in the future I'll call in. I seem to get better results when I call than I do when I e-mail. Not sure if it's because they think that if you've taken the time to call, you're REALLY pissed(?) When I've called, they've taken care of me. When I write, I either get the brush off or get a "less lucrative" outcome. In this case, they've refunded me the cost of the movie. Essentially, I got a free copy of "Hall Pass." As "Hall Pass" wasn't a "must-have" for me, I would've rather had a $10 or $20 credit (as opposed to the $8 refund I received). |
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#84 | |
Blu-ray Samurai
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Order SummaryItems:$22.99 Shipping & Handling:$0.00 Promotion Applied:-$20.00 Total Before Tax:$2.99 Estimated Tax To Be Collected:$0.00 Order Total: $2.99 Qualifying offers:AIV Credit Applied Pre-order Guarantee Promotion Applied Thanks Amazon for sending me the 1 disc version of Hall Pass... lol |
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#86 |
Special Member
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Forgot to respond to this. They ended up just refunding the price I paid for the movie. I should've called instead of e-mailing. I seem to get better results that way. I e-mailed re: getting screwed by their 3rd party trade-in vender too (new copy of "To Kill A Mockingbird" dvd was supposed to net $49.50, they said it wasn't in new condition and have mailed it back to me). All I got out of that was a $10 promo credit.
Save for their labor practices, I like Amazon a lot. I don't understand why there's so much variability with how they handle customer dissatisfaction though. Maybe it's a good thing, they have the power to really take care of you (instead of only being authorized to do a "set" thing). It sucks when you come out on the short end though. Anyway, still haven't decided if I should trade this in new (only worth $7.50) or keep it. It's one that doesn't show up here on B-r.com...the single-disk version of the enlarged edition. Can't remember how much I liked it. May have to re-rent and watch again first. |
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#92 | |
Trading Moderator
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#93 |
Expert Member
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