General Zavvi Steelbook Discussion Thread - Page 65 - Blu-ray Forum

rickah88 · 06-17-2013, 02:08 PM

Quote:

Originally Posted by wjasoncul

Pretty sure Ninja Scroll is B locked

Ninja Scroll is 100% Region B locked.

rocketsan · 06-17-2013, 04:08 PM

thx.................

The Hush · 06-19-2013, 02:12 PM

Guys, somebody can tell me what packing is better between Amazon and Zavvi? Thanks in advance.

BuckNaked2k · 06-19-2013, 02:22 PM

^ Personally, I think Amazon does a better job. That said, I have never received a damaged SteelBook from Zavvi. Lucky? Maybe.

YoreLore · 06-19-2013, 02:23 PM

Quote:

Originally Posted by BuckNaked2k

^ Personally, I think Amazon does a better job. That said, I have never received a damaged SteelBook from Zavvi. Lucky? Maybe.

Amazons should be better but I've had more damaged ones from Amazon than Zavvi. Think I've had about 15 from Zavvi and they have all been perfect. Had to send about 5 or 6 back to Amazon.

The Hush · 06-19-2013, 02:59 PM

Amazon doesn't use a special protective packaging. Zavvi protects steelbooks with sponge..

GreatGreg · 06-19-2013, 03:04 PM

Amazon Europe has a 'frustration-free SteelBook Packaging' box.

Zavvi uses a form-fit cardboard box (similar to Play.com) with a thin layer of foam.

Recently, Future Shop has been shipping a custom form-fit SteelBook box that fits about 2-3 SteelBooks.

All three are the top packages available for SteelBooks.

Ashamed Pegasus · 06-19-2013, 03:07 PM

Quote:

Originally Posted by The Hush

Amazon doesn't use a special protective packaging. Zavvi protects steelbooks with sponge..

Amazon in Europe uses boxes specifically designed for Steelbooks, but they do not use any padding inside. Plus you can get a refund or replacement from Amazon where from what people here had said is next to impossible from Zavvi.

YoreLore · 06-19-2013, 03:21 PM

Quote:

Originally Posted by The Hush

Amazon doesn't use a special protective packaging. Zavvi protects steelbooks with sponge..

They do here.

JimDiGriz · 06-19-2013, 05:35 PM

Quote:

Originally Posted by Ashamed Pegasus

Amazon in Europe uses boxes specifically designed for Steelbooks, but they do not use any padding inside. Plus you can get a refund or replacement from Amazon where from what people here had said is next to impossible from Zavvi.

Its not impossible with Zavvi but they make it difficult (asking for photos etc) and they take aaaaaages to sort it out a refund etc.

ManUtd · 06-19-2013, 06:19 PM

Quote:

Originally Posted by JimDiGriz

Its not impossible with Zavvi but they make it difficult (asking for photos etc) and they take aaaaaages to sort it out a refund etc.

Talking about refunds, from my experience on lost items they'll refund an order without too much fuss if there was only one Steelbook in the order. However for two or more titles in an order they made me fill up some form and it took them a while (a couple of weeks after receiving the form in addition to the 30 days since the order was supposedly dispatched) to actually issue the refund. Yeah it is possible to get refunds but compared to Amazon UK which can issue refunds or replacements within a few minutes, Zavvi is terrible at this.

adyady · 06-20-2013, 09:41 AM

My debit card just expired and I've added a new one to my account on the zavvi site but obviously all my steelbook pre-orders were made with my old card. Has anyone had experience with this? Will they get declined or will they try and process it with my new card details?

I've messaged them on the site but they are being very vague and not very helpful.

raverdave2k · 06-20-2013, 09:44 AM

Quote:

Originally Posted by adyady

My debit card just expired and I've added a new one to my account on the zavvi site but obviously all my steelbook pre-orders were made with my old card. Has anyone had experience with this? Will they get declined or will they try and process it with my new card details?

I've messaged them on the site but they are being very vague and not very helpful.

Payments will be attempted to the original card, if they fail you can login and select to retry with the new card.

NicWhit · 06-20-2013, 09:55 AM

Quote:

Originally Posted by adyady

My debit card just expired and I've added a new one to my account on the zavvi site but obviously all my steelbook pre-orders were made with my old card. Has anyone had experience with this? Will they get declined or will they try and process it with my new card details?

I've messaged them on the site but they are being very vague and not very helpful.

Having the exact same thing.
"Kieran" isn't very helpful at all, just uses templates to reply to emails. Saying I have to cancel and re-order..even though I've ordered stuff thats now sold out.

"Holly" (I think it was Holly) replied saying the card will be declined but I should be given the opportunity to update my details.

Will see what happens and if it goes tits up, I'll just leave the orders to be declined and Zavvi and boycott them forever and ever.

In summary - Zavvi = Shite.

adyady · 06-20-2013, 10:47 AM

Quote:

Originally Posted by raverdave2k

Payments will be attempted to the original card, if they fail you can login and select to retry with the new card.

I wish it was simpler, obviously I can't cancel some as they are sold out.

Quote:

Originally Posted by NicWhit

Having the exact same thing.
"Kieran" isn't very helpful at all, just uses templates to reply to emails. Saying I have to cancel and re-order..even though I've ordered stuff thats now sold out.

"Holly" (I think it was Holly) replied saying the card will be declined but I should be given the opportunity to update my details.

Will see what happens and if it goes tits up, I'll just leave the orders to be declined and Zavvi and boycott them forever and ever.

In summary - Zavvi = Shite.

Annoying isn't it? I have the dark knight trilogy on pre-order at amazon and I simply went into the order and changed my payment details, simple.

Hopefully there'll be no issues.

ManUtd · 06-20-2013, 04:59 PM

Quote:

Originally Posted by adyady

My debit card just expired and I've added a new one to my account on the zavvi site but obviously all my steelbook pre-orders were made with my old card. Has anyone had experience with this? Will they get declined or will they try and process it with my new card details?

I've messaged them on the site but they are being very vague and not very helpful.

I had a similar situation. I wanted to use a different credit card from the card I used for all my pre-orders. What I did was add a new card, make the new card the favorite or primary card or whatever Zavvi calls it, I then deleted my old card. When I checked the details of my pre-orders they all showed the new credit card. YMMV.

Skog · 06-20-2013, 06:43 PM

I believe I read here somewhere that if you use paypal instead of your card you're more likely to secure a sold out product if you need to renew your card details.
As long as you renew your details on paypal.
not 100% sure though but I'm in the same situation with Aladdin, all my other orders are on paypal.

also, thanks, ManU that method looks promising I hope it works with sold outs.

raverdave2k · 06-20-2013, 08:54 PM

Quote:

Originally Posted by Skog

I believe I read here somewhere that if you use paypal instead of your card you're more likely to secure a sold out product if you need to renew your card details.
As long as you renew your details on paypal.
not 100% sure though but I'm in the same situation with Aladdin, all my other orders are on paypal.

also, thanks, ManU that method looks promising I hope it works with sold outs.

I would suggest not pre-ordering using PayPal as if it fails for any reason there is no amending, updating or fixing as there is with a card payment you'll just have to cancel the order.

dfoles · 06-21-2013, 11:07 AM

Gonna try to place an order now that some of the things I want are available again.

Can anyone verify if blu-ray steelbook Life of Pi 3D is region locked or not?

YoreLore · 06-21-2013, 11:50 AM

Quote:

Originally Posted by dfoles

Gonna try to place an order now that some of the things I want are available again.

Can anyone verify if blu-ray steelbook Life of Pi 3D is region locked or not?

Region A and B

06-20-2013, 06:43 PM	#1297
Skog Expert Member Member since:Sep 2012 Location:UK Blu-ray collection:126 Trading Score:27	I believe I read here somewhere that if you use paypal instead of your card you're more likely to secure a sold out product if you need to renew your card details. As long as you renew your details on paypal. not 100% sure though but I'm in the same situation with Aladdin, all my other orders are on paypal. also, thanks, ManU that method looks promising I hope it works with sold outs. Last edited by Skog; 06-20-2013 at 06:51 PM.

06-17-2013, 04:08 PM	#1282
rocketsan Active Member Member since:Mar 2013 Trading Score:1	thx.................

06-19-2013, 02:12 PM	#1283
The Hush Senior Member Top contributor Member since:Sep 2012 Blu-ray collection:111	Guys, somebody can tell me what packing is better between Amazon and Zavvi? Thanks in advance.

06-19-2013, 02:22 PM	#1284
BuckNaked2k Blu-ray Samurai Top contributor Member since:Feb 2010 Location:Connecticut 4K collection:32 Blu-ray collection:761 DVD collection:47 Trading Score:146	^ Personally, I think Amazon does a better job. That said, I have never received a damaged SteelBook from Zavvi. Lucky? Maybe.

06-19-2013, 02:59 PM	#1286
The Hush Senior Member Top contributor Member since:Sep 2012 Blu-ray collection:111	Amazon doesn't use a special protective packaging. Zavvi protects steelbooks with sponge..

06-19-2013, 03:04 PM	#1287
GreatGreg Blu-ray Knight Top contributor Member since:Oct 2009 Location:Canada Blu-ray collection:- Trading Score:21	Amazon Europe has a 'frustration-free SteelBook Packaging' box. Zavvi uses a form-fit cardboard box (similar to Play.com) with a thin layer of foam. Recently, Future Shop has been shipping a custom form-fit SteelBook box that fits about 2-3 SteelBooks. All three are the top packages available for SteelBooks.

06-20-2013, 09:41 AM	#1292
adyady Member Member since:Oct 2012 Trading Score:1	My debit card just expired and I've added a new one to my account on the zavvi site but obviously all my steelbook pre-orders were made with my old card. Has anyone had experience with this? Will they get declined or will they try and process it with my new card details? I've messaged them on the site but they are being very vague and not very helpful.

06-21-2013, 11:07 AM	#1299
dfoles Special Member Member since:Jul 2012 Blu-ray collection:134 DVD collection:2 Trading Score:9	Gonna try to place an order now that some of the things I want are available again. Can anyone verify if blu-ray steelbook Life of Pi 3D is region locked or not?

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