Twilight Time Discussion Thread

[jayembee]

Originally Posted by *PREACHER*

Received my 1 copy of Rollerball in the mail today!!!

My order (Rollerball and Two Rode Together) is still pending. I don't see what the hold up is; it's not like I ordered them the minute pre-orders went live. I ordered them a couple of days later.

[JoeDeM]

Mine shipped Tuesday, but I don't expect to get it until Tuesday of next week, at least it's on the way.

[jetthead]

Originally Posted by JoeDeM

Mine shipped Tuesday, but I don't expect to get it until Tuesday of next week, at least it's on the way.

Mine shipped Tuesday as well. Should be here tomorrow or Saturday. So excited!

[punking]

Mine (Thunderbirds and Rollerball) are still pending. I sent them an email and got a curt reply saying I was in queue.

Seeing as I pre-ordered mine as soon as the pre-order time passed, and people who ordered much later are receiving their's, I'd like to know what kind of messed up queue this is.

SAE are incompetent, and Twilight Time would go some way to improving their PR if they dumped them as their prime distributors.

[klauswhereareyou]

Originally Posted by punking

Mine (Thunderbirds and Rollerball) are still pending. I sent them an email and got a curt reply saying I was in queue.

Seeing as I pre-ordered mine as soon as the pre-order time passed, and people who ordered much later are receiving their's, I'd like to know what kind of messed up queue this is.

SAE are incompetent, and Twilight Time would go some way to improving their PR if they dumped them as their prime distributors.

Just the way it is. I've put in 5-6 orders with SAE for TT pre-orders, and of those only one of them actually arrived the week of street date, and I only live a few states away from where they ship from.

[Millibar]

Although I ordered Rollerball within seconds of going live I have just received my shipping confirmation together with Sorcerer today

[punking]

Originally Posted by klauswhereareyou

Just the way it is. I've put in 5-6 orders with SAE for TT pre-orders, and of those only one of them actually arrived the week of street date, and I only live a few states away from where they ship from.

I know, I'm just in a bad mood about it.

The wife's away for a few days and it'd be perfect for a double bill of James Caan and puppetry because I can't see her wanting to watch either of them.

[klauswhereareyou]

Originally Posted by punking

I know, I'm just in a bad mood about it.

The wife's away for a few days and it'd be perfect for a double bill of James Caan and puppetry because I can't see her wanting to watch either of them.

I hear you on that one.

[mdonovan]

yes....

[AUS1969]

Originally Posted by punking

Mine (Thunderbirds and Rollerball) are still pending. I sent them an email and got a curt reply saying I was in queue.

Seeing as I pre-ordered mine as soon as the pre-order time passed, and people who ordered much later are receiving their's, I'd like to know what kind of messed up queue this is.

SAE are incompetent, and Twilight Time would go some way to improving their PR if they dumped them as their prime distributors.

Perhaps TT has a binding agreement to use SAE until they get 3,000 complaints.

[Blu Titan]

Originally Posted by Blu Titan

My copy of Thunderbolt and Lightfoot shipped from SAE. 2-3 working days from purchase to shipped...not bad at all.

Ordered last Friday and got it today .

[mspar009]

--I am posting this message w/ permission from Blu Titan--

Hello TT forum readers:

I am selling off a large portion of my TT collection, many OOPs and all at very good prices - please click the link below to see what is available.

Marc

https://forum.blu-ray.com/showthread.php?t=241062

[PowellPressburger]

Originally Posted by Blu Titan

Ordered last Friday and got it today .

I swear I wish I knew how they chose which orders to ship and when. Last months TT titles were crazy also. I placed 2 orders one order was within minutes of pre order listing and another order maybe a week before release date. You can imagine which order I recd first :-)

I don't mind waiting and I didn't order right away for this months releases but it makes no sense how the orders are filled. they started shipping orders last Friday, if hoped I would get my order delivered for this weekend but I suppose I will hope for next weekend. Yep trying to be patient and I've ordered form SAE for maybe 10 yrs+

[RogelioT]

From the TT Facebook page...

The legendary Bob Gale signs some USED CARS booklets for next Wednesday's SAE promotion...
https://www.facebook.com/photo.php?f...ype=1&theater/

[punking]

Originally Posted by PowellPressburger

if hoped I would get my order delivered for this weekend but I suppose I will hope for next weekend. Yep trying to be patient and I've ordered form SAE for maybe 10 yrs+

This is the reply I got from them when I asked politely if, perhaps, there was something wrong with my order.

"we are shipping hundreds of orders out and you are in the queue"

I'm not sure they understand the meaning of the word "queue".

[thecalm_7]

Originally Posted by PowellPressburger

I swear I wish I knew how they chose which orders to ship and when. Last months TT titles were crazy also. I placed 2 orders one order was within minutes of pre order listing and another order maybe a week before release date. You can imagine which order I recd first :-)

I don't mind waiting and I didn't order right away for this months releases but it makes no sense how the orders are filled. they started shipping orders last Friday, if hoped I would get my order delivered for this weekend but I suppose I will hope for next weekend. Yep trying to be patient and I've ordered form SAE for maybe 10 yrs+

I completed my order by 4:01 then completed my coworkers order since he was in a meeting for all of the movies and his has been delivered. The order system seems like they place invoices at the wall and blindly throw darts and fill the once hit. Our invoice numbers are not that far apart.

[klauswhereareyou]

Originally Posted by thecalm_7

I completed my order by 4:01 then completed my coworkers order since he was in a meeting for all of the movies and his has been delivered. The order system seems like they place invoices at the wall and blindly throw darts and fill the once hit. Our invoice numbers are not that far apart.

This is how it's done.

http://www.youtube.com/watch?v=bX1kMlG8c7Y

[Dex Robinson]

Originally Posted by punking

This is the reply I got from them when I asked politely if, perhaps, there was something wrong with my order.

"we are shipping hundreds of orders out and you are in the queue"

I hate to say it but there's really no point in emailing them.

I've been in this boat myself. One of my pre-orders from earlier in the year shipped nine days after most others got their shipping notice. This time, my pre-order shipped a more reasonable five days later.

It's not a good system but EVERY email will get the same response. And you will get your order. You'll just have to tough it out.

[klauswhereareyou]

Originally Posted by Dex Robinson

I hate to say it but there's really no point in emailing them.

I've been in this boat myself. One of my pre-orders from earlier in the year shipped nine days after most others got their shipping notice. This time, my pre-order shipped a more reasonable five days later.

It's not a good system but EVERY email will get the same response. And you will get your order. You'll just have to tough it out.

And the time they waste answering one of these e-mails probably prevents them from sending 1-2 shipments out the door, possibly the person who is sending the e-mail.

[PuppetMasterBlu]

Originally Posted by Dex Robinson

I hate to say it but there's really no point in emailing them.

I've been in this boat myself. One of my pre-orders from earlier in the year shipped nine days after most others got their shipping notice. This time, my pre-order shipped a more reasonable five days later.

It's not a good system but EVERY email will get the same response. And you will get your order. You'll just have to tough it out.

It's been my experience that it does get them going faster, unless it's just a weird coincidence that it ships the next day after I email.