Ghostbusters 4K UHD (1984) - Page 143 - Blu-ray Forum

WJWS Channel 13:Amity · 02-04-2022, 01:47 AM

Quote:

Originally Posted by Jr7936

So was urs damaged or just poor packaging.
I can understand wanting money back if it came torn up but not just for poor packaging if the item turned out fine overall.

See for me I would contact customer service if the item was ripped or something like that, or completely broken, not just for vent corners or something since bent corners wouldn't bother me at all even on a high priced item.

As i said in my inital comment (thats since burried) it was smashed and dented to hell. not to mention the hinge for the left door book was tore from about halfway down all the way to the top. if it had just a dog earred corner i would have let that slide, and not said anything to them.

lamphorn · 02-04-2022, 01:53 AM

Quote:

Originally Posted by WBMakeVMarsMovieNOW

seems odd that so many of us suddenly got this particular set each stuck in transit by UPS only a couple towns away or so for each

each day mine gets the minor update looking worse and worse with today the dreaded option for "make a claim" and even clues on delivery date

Same here. Mine is about 50 miles away, and hasn't had an update in 48 hours since "Delayed in Transit", yet the header for my order still says "Expected Today". Not sure how reliable that expectation is.

There apparently WAS a package that WAS shipped in cases like ours, but somehow they're getting misplaced or just stalled for some reason?

BrandonJF · 02-04-2022, 02:00 AM

It's hilarious - people started complaining about packaging when replying to Bill Hunt's twitter post about the set and the AmazonHelp account is pretending to care. She told one person she'd have a member of the Operations team look into it. Sure.

Gold Ranger · 02-04-2022, 02:27 AM

Quote:

Originally Posted by WJWS Channel 13:Amity

Are you calling them, or just doing chat or email?
i spoke on the phone to them and there was no haggling the cs rep, agreed with me right away. but the thing that shocked me like i said above she said it would be a partial refund of $70 but the email a few hours later was for the full amount, and that posted to my bank today.

Email and chat

starmike · 02-04-2022, 02:31 AM

Quote:

Originally Posted by Geoff D

Wait, what? If you actually have the set then why don't you post your own thoughts on it instead of endlessly b!tching that the thread is nothing but shipping updates? Or have you done so and you're just miffed that your posts on the subject have been instantly swallowed up by said shipping updates and so won't get the appreciation that you think they so richly deserve?

Who are you again?

Geoff D · 02-04-2022, 02:48 AM

Quote:

Originally Posted by starmike

Who are you again?

Someone who doesn't get wound up over shipping updates and menu pop-ups. I think that about covers it.

WJWS Channel 13:Amity · 02-04-2022, 03:12 AM

Quote:

Originally Posted by Gold Ranger

Email and chat

request a phone call. email and chat ive always found they are less likely to actually try to help you

Jr7936 · 02-04-2022, 04:27 AM

Any issues I've had on amazon I only use chat and I have not nothing but amazing help from customer service with it
Also with email a few times but I have never called

Quote:

Originally Posted by WJWS Channel 13:Amity

request a phone call. email and chat ive always found they are less likely to actually try to help you

lildemon666 · 02-04-2022, 05:50 AM

So my package arrived and it was in a plastic bag and one flap is torn. All my discs are there. I hate Amazon as they don’t care when it comes to shipping. I can’t send it back as it’s sold out. I hope Sony would help fans out as they can see we bought this set.

plissken99 · 02-04-2022, 05:56 AM

Quote:

Originally Posted by lildemon666

So my package arrived and it was in a plastic bag and one flap is torn. All my discs are there. I hate Amazon as they don’t care when it comes to shipping. I can’t send it back as it’s sold out. I hope Sony would help fans out as they can see we bought this set.

Get on chat with them about it. I had the same damage, and got a 25% refund for *****ing.

lildemon666 · 02-04-2022, 06:02 AM

Quote:

Originally Posted by plissken99

Get on chat with them about it. I had the same damage, and got a 25% refund for *****ing.

Oh I will first thing tomorrow. It’s unacceptable! Nothing like this should ever be packaged like this! All the money that company makes they can easily afford better packaging with plenty of padding!

lamphorn · 02-04-2022, 07:47 AM

And now I get this from Amazon after radio silence for 2 days:

“Your package may be lost. We’re very sorry your delivery is so late. Although it may still arrive, you can request a refund now.”

Of course I don’t want to hit the “Cancel and get a refund” button because if it’s found I don’t want it actually canceled.

But it looks like I’m not getting it because I’m NOT going to pay a scalper $300 for it. In all my years ordering from Amazon I don’t think I’ve ever had this happen. And why this is happening to so many who ordered this particular item is baffling. And I ordered it on 12/30.

What a sh*tshow of a release.

drodgers3 · 02-04-2022, 08:06 AM

I ordered from Amazon US to me in Spain (the European release has no light up box, no slipcovers for the cases and no digital codes and is nearly double the price!). It arrived a couple of hours ago - I was dreading the packaging situation, but was happy to see it arrived in a sturdy Amazon box with air filled bags inside. Perfect condition and also no duplicated discs, all correct (phew!). I don't think I could go through the hassle of sending it back to the US, etc. One thing for those people where everything worked out....what is the little cardboard slider thing on the top of the box set? It doesn´t seem to do anything it just slides out....

Lutz · 02-04-2022, 08:40 AM

Quote:

Originally Posted by lildemon666

Oh I will first thing tomorrow. It’s unacceptable! Nothing like this should ever be packaged like this! All the money that company makes they can easily afford better packaging with plenty of padding!

Amazon can send a man into outer space unharmed but not a DVD to your house.

Nlandeh · 02-04-2022, 08:46 AM

Is this sold out?

Marv Inc. · 02-04-2022, 09:37 AM

I forgot how great the transfer on Ghostbuster is. Gets better every time I see it.

Marv Inc. · 02-04-2022, 09:39 AM

Quote:

Originally Posted by Nlandeh

Is this sold out?

It is in the US still available in Europe.

BATMANARKHAM444 · 02-04-2022, 09:47 AM

I got my set from Amazon last night. Arrived in a box with minimal damage aside from a tiny crease on the right side when you open the trap. I also have all the right discs too and the light works so I guess I was one of the lucky ones.

rexcrk · 02-04-2022, 09:48 AM

Is there any reason to redeem the codes for the original two movies if I already redeemed them in 4K from the SteelBook a few years ago? (Like any neat extras or anything)

Geoff D · 02-04-2022, 11:22 AM

Deep discount order turned up today, sent in a proper box with air cushions (always only on one side, it's literally better than nothing though!). Seems to be in perfick condition on the outside, but what's it like inside? *takes deep breath*

And it's all there! There's a tiny little split at the bottom of the special features digipak and the slips for all three movies have the same bit of wear to the bottom left corner, but the discs are present and correct, no duplicates, AND the UHD discs are all pristine, no fingerprints or scratches. It lights up too, no rattly batteries here. For £76 I could not be happier right now!

Oh, in case anyone wants some early technical info (I know it hasn't been two weeks yet, but **** it): the first two movies are now on triple layer UHD100 discs. Will submit the disc specs to the database now. [edit] or I would I could, but I can't. The fields are locked.

Anyhoo you get these discs:

Ghostbusters UHD - UHD100
Ghostbusters BD - BD50

Ghostbusters II UHD - UHD100
Ghostbusters II BD - BD50

Ghostbusters Afterlife UHD - UHD66
Ghostbusters Afterlife BD - BD50

Bonus disc 1 - BD50
Bonus disc 2 - BD25

02-04-2022, 07:47 AM	#2852
lamphorn Active Member Member since:Jul 2010	And now I get this from Amazon after radio silence for 2 days: “Your package may be lost. We’re very sorry your delivery is so late. Although it may still arrive, you can request a refund now.” Of course I don’t want to hit the “Cancel and get a refund” button because if it’s found I don’t want it actually canceled. But it looks like I’m not getting it because I’m NOT going to pay a scalper $300 for it. In all my years ordering from Amazon I don’t think I’ve ever had this happen. And why this is happening to so many who ordered this particular item is baffling. And I ordered it on 12/30. What a shtshow of a release. Last edited by lamphorn; 02-04-2022 at 08:29 AM.*

02-04-2022, 11:22 AM	#2860
Geoff D Blu-ray Emperor Top contributor Member since:Feb 2009 Location:Swanage, Engerland 4K collection:1348 Blu-ray collection:2525 Blu-ray reviews: 6 Trading Score:33	Deep discount order turned up today, sent in a proper box with air cushions (always only on one side, it's literally better than nothing though!). Seems to be in perfick condition on the outside, but what's it like inside? takes deep breath And it's all there! There's a tiny little split at the bottom of the special features digipak and the slips for all three movies have the same bit of wear to the bottom left corner, but the discs are present and correct, no duplicates, AND the UHD discs are all pristine, no fingerprints or scratches. It lights up too, no rattly batteries here. For £76 I could not be happier right now! Oh, in case anyone wants some early technical info (I know it hasn't been two weeks yet, but ** it): the first two movies are now on triple layer UHD100 discs*. Will submit the disc specs to the database now. [edit] or I would I could, but I can't. The fields are locked. Anyhoo you get these discs: Ghostbusters UHD - UHD100 Ghostbusters BD - BD50 Ghostbusters II UHD - UHD100 Ghostbusters II BD - BD50 Ghostbusters Afterlife UHD - UHD66 Ghostbusters Afterlife BD - BD50 Bonus disc 1 - BD50 Bonus disc 2 - BD25 Last edited by Geoff D; 02-04-2022 at 11:27 AM.*

02-04-2022, 02:00 AM	#2843
BrandonJF Blu-ray Samurai Member since:Oct 2010 Location:United States 4K collection:1894 Blu-ray collection:7149 DVD collection:52 Trading Score:2	It's hilarious - people started complaining about packaging when replying to Bill Hunt's twitter post about the set and the AmazonHelp account is pretending to care. She told one person she'd have a member of the Operations team look into it. Sure.

02-04-2022, 05:50 AM	#2849
lildemon666 Power Member Member since:Jun 2009 4K collection:982 Blu-ray collection:2450	So my package arrived and it was in a plastic bag and one flap is torn. All my discs are there. I hate Amazon as they don’t care when it comes to shipping. I can’t send it back as it’s sold out. I hope Sony would help fans out as they can see we bought this set.

02-04-2022, 08:06 AM	#2853
drodgers3 Member Member since:Aug 2012	I ordered from Amazon US to me in Spain (the European release has no light up box, no slipcovers for the cases and no digital codes and is nearly double the price!). It arrived a couple of hours ago - I was dreading the packaging situation, but was happy to see it arrived in a sturdy Amazon box with air filled bags inside. Perfect condition and also no duplicated discs, all correct (phew!). I don't think I could go through the hassle of sending it back to the US, etc. One thing for those people where everything worked out....what is the little cardboard slider thing on the top of the box set? It doesn´t seem to do anything it just slides out....

02-04-2022, 08:46 AM	#2855
Nlandeh Member Member since:Mar 2012	Is this sold out?

02-04-2022, 09:37 AM	#2856
Marv Inc. Blu-ray Samurai Member since:Sep 2012 Location:The British Empire Blu-ray collection:5	I forgot how great the transfer on Ghostbuster is. Gets better every time I see it.

02-04-2022, 09:47 AM	#2858
BATMANARKHAM444 Junior Member Member since:Nov 2019 4K collection:10 Blu-ray collection:43	I got my set from Amazon last night. Arrived in a box with minimal damage aside from a tiny crease on the right side when you open the trap. I also have all the right discs too and the light works so I guess I was one of the lucky ones.

02-04-2022, 09:48 AM	#2859
rexcrk Blu-ray Samurai Member since:Aug 2010 4K collection:263 Blu-ray collection:583 DVD collection:235	Is there any reason to redeem the codes for the original two movies if I already redeemed them in 4K from the SteelBook a few years ago? (Like any neat extras or anything)

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