Fed Ex, Do Not Use them to ship anything!! - Page 2 - Blu-ray Forum

Iceberg · 12-23-2008, 08:36 AM

Thanks for sharing mate, I'll keep in mind these points

FendersRule · 12-23-2008, 10:48 AM

I've had 100% good results with Fedex for 8 years of shipping eBay stuff, etc. They ARE cheaper than UPS.

I'd rather be upset on UPS. Their prices are ridiculous, and I've received a couple things damaged from them. One of them was their fault for sure, and it took over a year to get any money from it.

I must say, that I am alittle bit of a FedEX fanboi, and I do not approve this message

york weir · 12-23-2008, 12:46 PM

I've always had better luck with Fedex than UPS or DHL. I'm sorry you're having issues but they would be the same even with the other shipping vendors.

Septimus Prime · 12-23-2008, 07:16 PM

I usually have better luck with FedEx than with UPS or even USPS. I don't think there's a DHL in my area.

rdodolak · 12-23-2008, 07:28 PM

I've seen some mentioned of DHL in this thread and there have been numerous posts online, over the years, about missing shipments allegedly stolen by employees (to include Dell, etc). If you haven't heard already, DHL will cease to provide Domestic-only services to the US on 1 Feb 09. However, US customers can still receive International shipments via DHL.

http://www.dhl-usa.com/about/pr/PRDe...=2008&seq=1246

jw · 12-23-2008, 07:29 PM

Quote:

Originally Posted by rdodolak

I've seen some mentioned of DHL in this thread and there have been numerous posts online, over the years, about missing shipments allegedly stolen by employees (to include Dell, etc). If you haven't heard already, DHL will cease to provide Domestic-only services to the US on 1 Feb 09. However, US customers can still receive International shipments via DHL.

http://www.dhl-usa.com/about/pr/PRDe...=2008&seq=1246

yea I know, if you call fed ex they are trying to recruit dhl customers

ground chuck · 12-23-2008, 07:35 PM

that sucks jw, i use ups as my firm has a mail room. i have a dhl story for you. my first hdtv i purchased online and got for a great price. dhl tried to deliver twice and it wouldn't be delivered until the next tuesday b/c of a holiday weekend. over the weekend my tv and about 18 other items grew legs and walked out of their warehouse.

such bs, i hope they make restitution to you.

atomik kinder · 12-23-2008, 09:48 PM

They had a news story on this around here. People were following Fed Ex and UPS trucks around and would wait until they dropped off packages. The got a description of one of the guys. He was picking up some packages that had just been dropped off and the guy who lived there came out and asked him what he was doing. They guy said oh, I have the wrong address and took off. I guess it has been happening a lot everywhere lately. If it isn't insured, they won't pay.

ground chuck · 12-24-2008, 12:04 PM

Quote:

Originally Posted by atomik kinder

They had a news story on this around here. People were following Fed Ex and UPS trucks around and would wait until they dropped off packages. The got a description of one of the guys. He was picking up some packages that had just been dropped off and the guy who lived there came out and asked him what he was doing. They guy said oh, I have the wrong address and took off. I guess it has been happening a lot everywhere lately. If it isn't insured, they won't pay.

same sh*t is happening here too. this has probably always been happening, it just seems magnified due to the fact that millions of americans are struggling to make ends meet.

HD 335 · 12-24-2008, 05:15 PM

How did the packages get stolen?

Overall, my experience with FedEx has been good over the past few years. I've had two very bad experiences with UPS but with the amount of shipping we do here at my job, it's a small percentage.

It also annoys me how much both shippers charge almost $5 just for signature delivery.

gman102081 · 12-24-2008, 05:52 PM

JW, just to let you know, my brother also had a package stolen by Fedex. When sonystyle was having the black friday sale on the Sony BDP-S350, he bought one and had it shipped via Fedex. Somehow after two weeks it still hadn't been delivered and tracking showed nothing. Turns out someone at Fedex CHANGED the shipping address to another one and it was shipped to an employees house. I was completely flabbergasted when I heard that the address was changed and we know it wasn't sonystyle since the address at Sony was our home address. He did a chargeback and we will continue to boycott shady ass companies like Fedex.

katharsis · 12-25-2008, 06:35 AM

FedEx is absolutely horrible!
We have had so much trouble with them this year, it is not funny any more.

Too bad DHL closed down now, as they have been way more reliable and cheaper!!!

Might have a look into shipping with UPS, which will cost more, but will hopefully be worth it!

Had a $2000 claim on a package about 2 months ago, that contained digital media and did not reach the destination at all. Not only have we lost out on a huge update for a major website, but they were also giving us a hard time in getting the money back, which has been insured, because due to them you need a receipt of a product. In this case they would usually only cover the cost of the actual discs!!! So we had to proof that this is worth a lot more to us than just that.
Been FTPing a lot more since as well...

They sure lost our business.

jw · 12-25-2008, 06:55 AM

Quote:

Originally Posted by HD 335

How did the packages get stolen?

Overall, my experience with FedEx has been good over the past few years. I've had two very bad experiences with UPS but with the amount of shipping we do here at my job, it's a small percentage.

It also annoys me how much both shippers charge almost $5 just for signature delivery.

well looking at the internal tracking the manager showed me, it shows that it was scanned to a trailer by employee/scanner xx destined for Lewisberry PA............Thats the last they have been seen

Occurred on 2 different dates 11/28/2008 and 12/4/2008 only. I ship things daily.

tunerfreak87 · 12-25-2008, 07:56 AM

Wow man, sorry about your loss of that product.

I personally have only had a problem with DHL. They dropped a 32" flat screen that i ordered as a spare tv. It was obvious it had dropped after i opened and it didnt work because of it. It was cracked really bad and was unusable. 500 bucks in the hole because DHL didn't care...i even had insurance. GREAT customer service. I would get written up for bad customer service where I work...it was crap.

I work at Lowes btw.

Sorry for your loss and unhappy customers.

McKellars · 12-25-2008, 02:25 PM

I had a box of cookies once and they came back as crumbs.

rubberghost · 12-25-2008, 05:43 PM

i've had similar experiences with USPS.

jw · 12-25-2008, 06:07 PM

well Fed Ex is mailing checks as we speak so they should make amends for the money loss. Received 2 so far

tommyboy81 · 12-25-2008, 07:58 PM

Wasn't I supose to get something from you through Fed-Ex?

NJ_RAMS_FAN · 12-27-2008, 12:33 AM

fedex once left some shoes I ordered online outside my building. I wonder how long they lasted there..lol..

jw · 12-27-2008, 04:50 AM

well the claims checks are rolling in

, got one for 1137.65 and another for 729.41, and two other the other day for 350.00+/-......nine more to go(technically ten, they only paid a 349.99 claim as 34.99

)...a 6300.00 f up, I sure hope they investigate and catch the grinch that stole xmas

12-25-2008, 05:43 PM	#36
rubberghost Expert Member Member since:May 2008 Location:the sub-matrix Blu-ray reviews:4	that's horrible. i've had similar experiences with USPS.

12-27-2008, 04:50 AM	#40
jw Blu-ray Archduke Top contributor Member since:Apr 2007 Location:USA Trading Score:519	well the claims checks are rolling in, got one for 1137.65 and another for 729.41, and two other the other day for 350.00+/-......nine more to go(technically ten, they only paid a 349.99 claim as 34.99)...a 6300.00 f up, I sure hope they investigate and catch the grinch that stole xmas

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12-23-2008, 08:36 AM	#21
Iceberg Active Member Member since:Dec 2008	Thanks for sharing mate, I'll keep in mind these points

12-23-2008, 10:48 AM	#22
FendersRule Special Member Member since:Oct 2008 Location:ID Home Theater Gallery:16 Blu-ray collection:81 Blu-ray reviews:5 Trading Score:15	I've had 100% good results with Fedex for 8 years of shipping eBay stuff, etc. They ARE cheaper than UPS. I'd rather be upset on UPS. Their prices are ridiculous, and I've received a couple things damaged from them. One of them was their fault for sure, and it took over a year to get any money from it. I must say, that I am alittle bit of a FedEX fanboi, and I do not approve this message

12-23-2008, 12:46 PM	#23
york weir Special Member Member since:Nov 2007	I've always had better luck with Fedex than UPS or DHL. I'm sorry you're having issues but they would be the same even with the other shipping vendors.

12-23-2008, 07:16 PM	#24
Septimus Prime Blu-ray Samurai Member since:Jan 2008 Blu-ray collection:164 Trading Score:2	I usually have better luck with FedEx than with UPS or even USPS. I don't think there's a DHL in my area.

12-23-2008, 07:28 PM	#25
rdodolak Blu-ray Prince Top contributor Member since:Jul 2007 4K collection:880 Blu-ray collection:3733 DVD collection:939 MA collection:338 Digital collection:1099 iTunes collection:75 Prime collection:11 Trading Score:20	I've seen some mentioned of DHL in this thread and there have been numerous posts online, over the years, about missing shipments allegedly stolen by employees (to include Dell, etc). If you haven't heard already, DHL will cease to provide Domestic-only services to the US on 1 Feb 09. However, US customers can still receive International shipments via DHL. http://www.dhl-usa.com/about/pr/PRDe...=2008&seq=1246

12-23-2008, 07:35 PM	#27
ground chuck Power Member Member since:May 2007 Location:Charm City Blu-ray collection:75 Blu-ray reviews:48 Trading Score:18	that sucks jw, i use ups as my firm has a mail room. i have a dhl story for you. my first hdtv i purchased online and got for a great price. dhl tried to deliver twice and it wouldn't be delivered until the next tuesday b/c of a holiday weekend. over the weekend my tv and about 18 other items grew legs and walked out of their warehouse. such bs, i hope they make restitution to you.

12-23-2008, 09:48 PM	#28
atomik kinder Blu-ray Samurai Member since:Jun 2007 Location:Omaha NE 4K collection:- Blu-ray collection:- DVD collection:-	They had a news story on this around here. People were following Fed Ex and UPS trucks around and would wait until they dropped off packages. The got a description of one of the guys. He was picking up some packages that had just been dropped off and the guy who lived there came out and asked him what he was doing. They guy said oh, I have the wrong address and took off. I guess it has been happening a lot everywhere lately. If it isn't insured, they won't pay.

12-24-2008, 05:15 PM	#30
HD 335 Power Member Member since:Jan 2008 Location:Texas Home Theater Gallery:33 4K collection:408 Blu-ray collection:1269 DVD collection:16 iTunes collection:3 Blu-ray reviews:2 Trading Score:121	How did the packages get stolen? Overall, my experience with FedEx has been good over the past few years. I've had two very bad experiences with UPS but with the amount of shipping we do here at my job, it's a small percentage. It also annoys me how much both shippers charge almost $5 just for signature delivery.

12-24-2008, 05:52 PM	#31
gman102081 Special Member Member since:Sep 2007 Location:Houston, TX Blu-ray collection:523 Trading Score:24	JW, just to let you know, my brother also had a package stolen by Fedex. When sonystyle was having the black friday sale on the Sony BDP-S350, he bought one and had it shipped via Fedex. Somehow after two weeks it still hadn't been delivered and tracking showed nothing. Turns out someone at Fedex CHANGED the shipping address to another one and it was shipped to an employees house. I was completely flabbergasted when I heard that the address was changed and we know it wasn't sonystyle since the address at Sony was our home address. He did a chargeback and we will continue to boycott shady ass companies like Fedex.

12-25-2008, 06:35 AM	#32
katharsis Power Member Member since:Aug 2007 Location:SoCal Home Theater Gallery:16 Blu-ray collection:379 Blu-ray reviews:3 Trading Score:8	FedEx is absolutely horrible! We have had so much trouble with them this year, it is not funny any more. Too bad DHL closed down now, as they have been way more reliable and cheaper!!! Might have a look into shipping with UPS, which will cost more, but will hopefully be worth it! Had a $2000 claim on a package about 2 months ago, that contained digital media and did not reach the destination at all. Not only have we lost out on a huge update for a major website, but they were also giving us a hard time in getting the money back, which has been insured, because due to them you need a receipt of a product. In this case they would usually only cover the cost of the actual discs!!! So we had to proof that this is worth a lot more to us than just that. Been FTPing a lot more since as well... They sure lost our business.

12-25-2008, 07:56 AM	#34
tunerfreak87 Active Member Member since:Nov 2008 Blu-ray collection:60 Blu-ray reviews:2	Wow man, sorry about your loss of that product. I personally have only had a problem with DHL. They dropped a 32" flat screen that i ordered as a spare tv. It was obvious it had dropped after i opened and it didnt work because of it. It was cracked really bad and was unusable. 500 bucks in the hole because DHL didn't care...i even had insurance. GREAT customer service. I would get written up for bad customer service where I work...it was crap. I work at Lowes btw. Sorry for your loss and unhappy customers.

12-25-2008, 02:25 PM	#35
McKellars Senior Member Member since:Nov 2008 Location:Detroit, Michigan Blu-ray collection:24	I had a box of cookies once and they came back as crumbs.

12-25-2008, 06:07 PM	#37
jw Blu-ray Archduke Top contributor Member since:Apr 2007 Location:USA Trading Score:519	well Fed Ex is mailing checks as we speak so they should make amends for the money loss. Received 2 so far

12-25-2008, 07:58 PM	#38
tommyboy81 Blu-ray Count Member since:Oct 2007 Location:Savannah, GA Home Theater Gallery:17 Blu-ray collection:93 Blu-ray reviews:3 Trading Score:2	Wasn't I supose to get something from you through Fed-Ex?

12-27-2008, 12:33 AM	#39
NJ_RAMS_FAN Blu-ray Samurai Member since:Mar 2008 Location:North Jersey Home Theater Gallery:7 Blu-ray collection:369 DVD collection:21 Blu-ray reviews:7 Trading Score:103	fedex once left some shoes I ordered online outside my building. I wonder how long they lasted there..lol..

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