MoviePass - Page 200 - Blu-ray Forum

jacobsever · 03-08-2018, 07:42 PM

I just got a notification from TestFlight saying a new version is available. Which is weird, because the whole reason the beta testers needed TestFlight was for this current iteration of Moviepass. Not sure what has been released that's not on the public app store.

Britnasty · 03-08-2018, 07:50 PM

I got the same email, it’s the same version that was the last build before the public rollout.

filmbuffTX · 03-08-2018, 07:50 PM

Quote:

Originally Posted by jacobsever

I just got a notification from TestFlight saying a new version is available. Which is weird, because the whole reason the beta testers needed TestFlight was for this current iteration of Moviepass. Not sure what has been released that's not on the public app store.

It shows as version 3.0, but the version for update in the regular App Store is version 3.0.6. Says it improves search function and removes the ability for them to track to you when you're not using the app so they claim.

steve_dave · 03-08-2018, 08:11 PM

Quote:

Originally Posted by LynxFX

How long has it taken for people to get a reply from either the app chat or an email support ticket?

I've heard nothing since Saturday from the app chat. And nothing since Monday for the support ticket.

Quote:

Originally Posted by Destinys Memory

I had an issue on February 13, so I asked for help via app chat. Today is March 8. Haven't received a response yet.

Try Twitter, apparently it's the only thing they check on a regular basis.

You actually posted the support number:

Quote:

Originally Posted by Destinys Memory

Reddit says the number is:

Support Phone #: (855) 336-3632
Hours of Operation: 11AM - 7PM EST

a while ago. Give it a call and see if the issues can be fixed or at least nudged foward towards a fix.

Also, I think I figured out, on iPhone anyway, what's up with the wonkiness of the theater listings. I am assuming to make check in faster, instead of look for theater, look for movie, click showtime; Movie Pass now wants you to find movie, tap poster, get listings, click showtime. You spend less time looking for the movie and focus on the theater instead. Since they are using your location when you have the app open, the theater you are standing in front of should be the first in the list. Its to cut down on time to check in.

Destinys Memory · 03-08-2018, 08:14 PM

So, they're pushing Gringo. I wonder what films Moviepass will ~~intentionally block~~ er, I mean, glitch this week.

Oh God, they just sent me another notification for Death Wish.

HorrorBlu · 03-08-2018, 08:32 PM

They're having an advance screening of Love Simon on Saturday night. Is it a no-no to use MoviePass on this? I know they don't allow Fathom events and whatnot.

steve_dave · 03-08-2018, 08:33 PM

Quote:

Originally Posted by HorrorBlu

They're having an advance screening of Love Simon on Saturday night. Is it a no-no to use MoviePass on this? I know they don't allow Fathom events and whatnot.

If it appears in your app as a selectable viewing, you are good to go.

Obi-Wan Jabroni · 03-08-2018, 08:47 PM

Quote:

Originally Posted by EllenR06

My husband and I both have an account but for the past 2+ weeks we continuously get a notification that says "failed to create a reservation" when we try to do E-Ticketing. The problem is that the only theater anywhere near us is an E-Ticketing theater so we don't have any other options. Does anyone know how to fix this error? I have called and spoke to customer service multiple times, but no one there seems to know why it would be doing that! We have uninstalled the app, logged out, installed updates, etc. and nothing works!

My friend was getting that notification when we went to the movies the other night. What we found was that it actually did create the reservation, but it never notified him of that and never told him that he already had a reservation when he tried to do it again.

Then we went into his account from the app and found a link called "My current reservation".

When he went to that, it showed him his confirmation number and he was able to get his ticket.

Falaskan · 03-08-2018, 08:53 PM

Quote:

Originally Posted by cinemaphile

Seriously? I think they both look like the kind of fun mid-budget movies that we don't get enough of anymore.
I am far more interested in seeing those than, say, A Wrinkle in Time or Red Sparrow. I already had near-zero interest in Wrinkle in Time, and the reviews have solidified it as a pass for me.

As for Strangers 2, I am hearing mixed things about it, but I am interested. The first one I was mixed on as well - it was a good concept and beginning but I admit devolved into about 25 too many cheap jump scares

Interesting, I think it’s the opposite. But at least Transformers 4/5/whatever failed, so at least the market won’t be inundated with mediocrity forever. [emoji13]

cinemaphile · 03-08-2018, 08:59 PM

Quote:

Originally Posted by Falaskan

Interesting, I think it’s the opposite.

But doesnt anyone else miss the mid-budget stuff? Now it's all giant blockbuster or small indie film. I miss the middle ground. Many of my favorite films of the 80s and 90s are from that range.

Leonidas King · 03-08-2018, 09:02 PM

Quote:

Originally Posted by HorrorBlu

They're having an advance screening of Love Simon on Saturday night. Is it a no-no to use MoviePass on this? I know they don't allow Fathom events and whatnot.

It's not really considered an advanced screening since those are typically free to attend but this is actually considered a regular paying showtime so there is a high probability it will show up on the MP app

cinemaphile · 03-08-2018, 09:04 PM

Quote:

Originally Posted by Leonidas_King

It's not really considered an advanced screening since those are typically free to attend but this is actually considered a regular paying showtime so there is a high probability it will show up on the MP app

Correct. In the past regular paid sneak previews have been treated like any other regular movie and MoviePass has worked on them (provided they are not like IMAX or 3D)

LynxFX · 03-08-2018, 09:57 PM

Quote:

Originally Posted by Destinys Memory

Try Twitter, apparently it's the only thing they check on a regular basis.

They did reply on twitter pretty quickly, but just a boiler plate response asking for info. Sent that in (for a 3rd time) and no response. As long as they reimburse the tickets I'll be happy.

Obi-Wan Jabroni · 03-09-2018, 01:52 AM

Quote:

Originally Posted by LynxFX

They did reply on twitter pretty quickly, but just a boiler plate response asking for info. Sent that in (for a 3rd time) and no response. As long as they reimburse the tickets I'll be happy.

Try sending an email to refunds@moviepass.com with a picture of you ticket stub (and receipt if you have it) attached and an explanation of what happened. That has worked for me in the past.

jacobsever · 03-09-2018, 01:57 PM

Used mine last night for the first time in a week, didn't have to upload a photo.

xbs2034 · 03-09-2018, 02:09 PM

Quote:

Originally Posted by jacobsever

Used mine last night for the first time in a week, didn't have to upload a photo.

Did you get an email that you would need to upload ticket stubs (I haven't). MP said it is one program they are testing to combat abuse of the system, and right now it is just going to be a small % of users (I'm guessing either people they suspect of abusing the system, people who have agreed to beta testing before, or just purely chosen at random).

jacobsever · 03-09-2018, 02:11 PM

Quote:

Originally Posted by xbs2034

Did you get an email that you would need to upload ticket stubs (I haven't). MP said it is one program they are testing to combat abuse of the system, and right now it is just going to be a small % of users (I'm guessing either people they suspect of abusing the system, people who have agreed to beta testing before, or just purely chosen at random).

I have not.

But then again, I've never gotten a single email from MoviePass in 6+ months.

xbs2034 · 03-09-2018, 02:16 PM

Quote:

Originally Posted by jacobsever

I have not.

But then again, I've never gotten a single email from MoviePass in 6+ months.

I get emails 1-2 times a week from them, and never got anything about it though.

I also see a theater offering e-tickets for the first time a couple days ago, I've never been there as it's out of the way and basically just does old screenings, but I will look for a chance to try that at some point.

Falaskan · 03-09-2018, 02:26 PM

Lame. Star Wars is playing in 3D at a second run theater for $6, but MoviePass has greyed it out. Obviously they don’t know how much it costs.

steve_dave · 03-09-2018, 03:27 PM

Quote:

Originally Posted by Falaskan

Lame. Star Wars is playing in 3D at a second run theater for $6, but MoviePass has greyed it out. Obviously they don’t know how much it costs.

No 3D or IMAX regardless of cost through MoviePass.

03-08-2018, 07:42 PM	#3981
jacobsever Blu-ray Knight Member since:Dec 2009 Location:Denver, CO 4K collection:158 Blu-ray collection:732 DVD collection:6 Trading Score:13	I just got a notification from TestFlight saying a new version is available. Which is weird, because the whole reason the beta testers needed TestFlight was for this current iteration of Moviepass. Not sure what has been released that's not on the public app store.

03-08-2018, 07:50 PM	#3982
Britnasty Blu-ray Champion Top contributor Member since:Feb 2008 Location:Milwaukee, WI 4K collection:722 Blu-ray collection:1921 Trading Score:574	I got the same email, it’s the same version that was the last build before the public rollout.

03-08-2018, 08:14 PM	#3985
Destinys Memory Blu-ray Samurai Top contributor Member since:Jun 2012 Blu-ray collection:- Trading Score:7	So, they're pushing Gringo. I wonder what films Moviepass will ~~intentionally block~~ er, I mean, glitch this week. Oh God, they just sent me another notification for Death Wish.

03-08-2018, 08:32 PM	#3986
HorrorBlu Blu-ray Knight Top contributor Member since:Jun 2011 Blu-ray collection:209 DVD collection:356 Blu-ray reviews:1	They're having an advance screening of Love Simon on Saturday night. Is it a no-no to use MoviePass on this? I know they don't allow Fathom events and whatnot.

03-09-2018, 01:57 PM	#3995
jacobsever Blu-ray Knight Member since:Dec 2009 Location:Denver, CO 4K collection:158 Blu-ray collection:732 DVD collection:6 Trading Score:13	Used mine last night for the first time in a week, didn't have to upload a photo.

03-09-2018, 02:26 PM	#3999
Falaskan Banned Top contributor Member since:Mar 2011 Location:Alaska Blu-ray collection:274 DVD collection:60 Blu-ray reviews:1 Trading Score:44	Lame. Star Wars is playing in 3D at a second run theater for $6, but MoviePass has greyed it out. Obviously they don’t know how much it costs.

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