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Old 04-27-2018, 07:41 PM   #4521
MileHigh AI MileHigh AI is offline
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Quote:
Originally Posted by DanTheMan View Post
It all still sounds fair to me. Whether the customer wants to adhere to their minor hoop-jumping is entirely up to them.
It won't be for long....anyone who was a subscriber from 2013-2016 knows this is just the beginning. It will only get worse from here as they go back to the shady practices they started in 2016 they referred to as "testing".

It will be interesting to see how it works for them now that they are in the spotlight as when they pulled a lot of the crap they are starting up again in 2016 they didn't have the eyes they have on them now.
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Old 04-27-2018, 07:43 PM   #4522
Destinys Memory Destinys Memory is offline
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The next wave of bans will be very interesting. Under the new terms:

If an incorrect or unreadable stub is submitted for ticket verification, a warning will be sent to you by email notifying [you] to be careful.

After the first warning, if a second incident occurs and a mismatched or unreadable stub is submitted your MoviePass service will be cancelled.


Now here's the problem: MoviePass' photo verification is garbage.

The picture you initially take is crystal clear, but the preview image (just before you hit submit) is potato quality. The question is, will the person who's being paid 1 to 2 cents per ticket actually attempt to decipher a grainy low-quality jpeg or will they just mark it as "unreadable" and move on.

Quote:
Originally Posted by BigPudge View Post
I guess my question is: this company essentially lied to get customers, and when it took off, they pull the rug out and completely alter the service that millions signed up for... i guess i cant say they out and out LIED cuz for a few months the service was as advertised... but now we are solely in a Cancel or continue thing vs. A possible class action suit towards a company that basically deceived their clients??
They didn't lie to anyone. The TOS clearly states they can change anything about the service at any time without notice and by using the service you agree to be legally bound by those terms.

And no, you will not sue them. You have also waived your right to a lawsuit by using the service. Arbitration only.
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Old 04-27-2018, 07:45 PM   #4523
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Quote:
Originally Posted by MazeRunner View Post
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Old 04-27-2018, 07:53 PM   #4524
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I will probably keep MoviePass till summer break from school is over and then drop it in August.
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Old 04-27-2018, 07:54 PM   #4525
ScarredLungs ScarredLungs is offline
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What is the issue with the new TOS about only using one device per account? How would they know if the same device was used?
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Old 04-27-2018, 07:56 PM   #4526
Jennifer Lawrence Fan Jennifer Lawrence Fan is offline
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Quote:
Originally Posted by DanTheMan View Post
The outrage if they would’ve done this during Red Sparrow’s opening weekend.
Ha ha ha ha. Seems they sorta did before pimping out death wish.
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Old 04-27-2018, 08:01 PM   #4527
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Quote:
Originally Posted by Destinys Memory View Post
They should have done this months ago. It will slow the bleeding, but it won't stop it. Also, hang on to your stubs, people. They're rolling out ticket verification to everyone now. Just got the prompt. Fail to submit more than once and MoviePass is done with you.
How do you submit? Through the chat thing you have to wait an hour to hear back from? Do you have to text account number also?
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Old 04-27-2018, 08:02 PM   #4528
Flyers99 Flyers99 is offline
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Quote:
Originally Posted by smarter View Post
How do you submit? Through the chat thing you have to wait an hour to hear back from? Do you have to text account number also?
Take a photo through the app
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Old 04-27-2018, 08:02 PM   #4529
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Quote:
Originally Posted by ScarredLungs View Post
What is the issue with the new TOS about only using one device per account? How would they know if the same device was used?
Apps get tied to the IMEI of the phone.
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Old 04-27-2018, 08:06 PM   #4530
Unknown450 Unknown450 is offline
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Quote:
Originally Posted by Destinys Memory View Post

Now here's the problem: MoviePass' photo verification is garbage.

The picture you initially take is crystal clear, but the preview image (just before you hit submit) is potato quality. The question is, will the person who's being paid 1 to 2 cents per ticket actually attempt to decipher a grainy low-quality jpeg or will they just mark it as "unreadable" and move on.

I haven't had to do the ticket stub picture stuff yet but what you just stated has been my worry. I have no issues having to do this step, but if the app itself is going to give issues with this process its going to be a PITA.
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Old 04-27-2018, 08:07 PM   #4531
Jennifer Lawrence Fan Jennifer Lawrence Fan is offline
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I took and submitted my stub soon as it was ripped and before going into the theater to see Avengers. I guess it went through. Didn't get no message saying to try again.
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Old 04-27-2018, 08:07 PM   #4532
Leonidas King Leonidas King is offline
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I got the photo stub email again today even though I got it 2 weeks ago.
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Old 04-27-2018, 08:08 PM   #4533
ScarredLungs ScarredLungs is offline
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Quote:
Originally Posted by Groot View Post
Apps get tied to the IMEI of the phone.
I think that this is silly.
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Old 04-27-2018, 08:09 PM   #4534
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Not to gripe, but had I known about the one movie thing, I would definitely not have used it for Avengers front row only seating last night. terrible experience.
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Old 04-27-2018, 08:10 PM   #4535
ghornett ghornett is offline
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Being able to use multiple devices was convenient for getting tickets early Friday morning.
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Old 04-27-2018, 08:17 PM   #4536
D00mM4r1n3 D00mM4r1n3 is offline
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I've seen 18 movies in 2 months and not a single one of them twice. Zero affect on me. As it is, i'm earning more than enough Regal Rewards points to get a free movie pass in the event I ever feel like seeing a movie a 2nd time. More likely I will just buy the Blu-ray as I usually do. Far more people are bitter at the only sign-up option right now being the iHeartRadio deal.
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Old 04-27-2018, 08:19 PM   #4537
Flyers99 Flyers99 is offline
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I'm not even sure there's a movie being released in the immediate months that I would want to see multiple times.

I'm a little worried a bout the ticket verification thing, I knew about it for a few weeks but with MP's abysmal Customer Service I can see a lot of people getting screwed

Last edited by Flyers99; 04-27-2018 at 08:24 PM.
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Old 04-27-2018, 08:20 PM   #4538
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Quote:
Originally Posted by ScarredLungs View Post
I think that this is silly.
Most apps are like that. It cuts down abuse.
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Old 04-27-2018, 08:24 PM   #4539
Leonidas King Leonidas King is offline
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It sucks about the one movie limit now though. I know a lot of folks want to watch Infinity War multiple times and now its not a possibility.

Luckily everything I wanted to watch twice I managed to do in the last month.
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Old 04-27-2018, 08:28 PM   #4540
ninfan81 ninfan81 is online now
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I know I'm in the minority but the level of entitlement that runs rampant over this app is crazy. In my neck of the woods the average primetime 2D ticket is $12 to $14. If I see one movie at night I'm breaking even for a month. The level of crying over not being able to see Truth or Dare 51 times is beyond me. I'm thrilled this thing is still up and running and cries of "Bullsh*t" from the very people who bury the service are a bit tone deaf. This is literally why we can't have nice things. Rant Over, sorry.
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