Frogmort's HT Pad

[Travis]

Originally Posted by frogmort

Just feeling rough from last night's festivities. I'm going to fire up my pj in a few and watch some Game of Thrones. I've watched seasons 1 & 2 in the last several days and I'm on episode 3 of season 3 right now.



That's funny. I like Jesse's drum solo on the meth tank.

Hoping season 3 gets here soon. Gonna finish season 2, episode 10 now.

[frogmort]

Originally Posted by Travis

Hoping season 3 gets here soon. Gonna finish season 2, episode 10 now.

Hey Travis.

Been working a lot lately. Was supposed to be off tomorrow, but got asked to come in.

I finished off all 3 seasons of Game of Thrones, but by the last few episodes my pj lamp started getting significantly dimmer. I ended up putting it in Dynamic mode, which made it almost as bright as usual, but the colors are a little off even after a quick recalibration, and it just looks kind of weird overall.

I don't have the money to buy a new lamp just yet, but hopefully I'll be able to order one in the next two weeks. I may try to call Epson and give them a sob story just to see if they'll send me a free one. I've heard that they used to do that occasionally, but don't really do it anymore.

I started an Opinions on Projector Lamps thread if anyone knows anything helpful.

[Travis]

Originally Posted by frogmort

Hey Travis.

Been working a lot lately. Was supposed to be off tomorrow, but got asked to come in.

I finished off all 3 seasons of Game of Thrones, but by the last few episodes my pj lamp started getting significantly dimmer. I ended up putting it in Dynamic mode, which made it almost as bright as usual, but the colors are a little off even after a quick recalibration, and it just looks kind of weird overall.

I don't have the money to buy a new lamp just yet, but hopefully I'll be able to order one in the next two weeks. I may try to call Epson and give them a sob story just to see if they'll send me a free one. I've heard that they used to do that occasionally, but don't really do it anymore.

I started an Opinions on Projector Lamps thread if anyone knows anything helpful.

I'd go with an Epson bulb. I'd hate to think I was getting the best out if my PJ. I got 1221 hours in just a tad over a year. Got it on Feb 22.

[frogmort]

Originally Posted by Travis

I'd go with an Epson bulb. I'd hate to think I was getting the best out if my PJ. I got 1221 hours in just a tad over a year. Got it on Feb 22.

I assume that you mean the exact opposite of what you said. Damn son, that's some serious pj'ing.

I just got some absolutely amazing news. My lamp warranty was just 90 days and my pj warranty was 2 years, and I've had my pj for just over 26 months, but I figured it wouldn't hurt to call them just to see what they said.

My pj came with a PrivateLine technical support card that looks like a credit card and has a PIN number on the back. I called them and told them that I've had my pj for 26 months and have just over 1900 hours on my lamp and that in the last few days it has gotten very dark. They asked me for the serial number and then asked if I clean the unit and the filter regularly (I do this at least once a month) and then asked if it has adequate air flow around the unit (it does). Then he asked me to send them a copy of my receipt. I hung up and called Visual Apex where I bought my pj and they emailed me a copy which I then forwarded to Epson, then I immediately called them back and gave them my reference number.

I was put on hold for about 5 minutes, then the guy apologized for the wait and informed me that although I am over two months out of my pj warranty and almost 25 months out of my lamp warranty, that because I am a valued Epson customer, they are shipping me a new lamp for free. No shipping fee, no lamp fee, just absolutely free!!! I couldn't believe it. I even said "I'm sorry, I'm not sure I heard you correctly" and he laughed and repeated it to me.

I just started a new job and am completely broke right now, so my pj going down was a real bummer at the worst possible time. I can't believe how good their customer service is. I'm getting a $300 lamp direct from the factory for nothing. I am so happy. I should have it in 2 to 7 business days.

[spaceape]

Originally Posted by frogmort

I assume that you mean the exact opposite of what you said. Damn son, that's some serious pj'ing.

I just got some absolutely amazing news. My lamp warranty was just 90 days and my pj warranty was 2 years, and I've had my pj for just over 26 months, but I figured it wouldn't hurt to call them just to see what they said.

My pj came with a PrivateLine technical support card that looks like a credit card and has a PIN number on the back. I called them and told them that I've had my pj for 26 months and have just over 1900 hours on my lamp and that in the last few days it has gotten very dark. They asked me for the serial number and then asked if I clean the unit and the filter regularly (I do this at least once a month) and then asked if it has adequate air flow around the unit (it does). Then he asked me to send them a copy of my receipt. I hung up and called Visual Apex where I bought my pj and they emailed me a copy which I then forwarded to Epson, then I immediately called them back and gave them my reference number.

I was put on hold for about 5 minutes, then the guy apologized for the wait and informed me that although I am over two months out of my pj warranty and almost 25 months out of my lamp warranty, that because I am a valued Epson customer, they are shipping me a new lamp for free. No shipping fee, no lamp fee, just absolutely free!!! I couldn't believe it. I even said "I'm sorry, I'm not sure I heard you correctly" and he laughed and repeated it to me.

I just started a new job and am completely broke right now, so my pj going down was a real bummer at the worst possible time. I can't believe how good their customer service is. I'm getting a $300 lamp direct from the factory for nothing. I am so happy. I should have it in 2 to 7 business days.

Wow!!!

[Show spoiler]

Joe that's awesome. and you sure are a true valued customer in my book as well with a love for home theater and all the nerdy stuff as well.

[frogmort]

Originally Posted by spaceape

Wow!!!

[Show spoiler]

Joe that's awesome. and you sure are a true valued customer in my book as well with a love for home theater and all the nerdy stuff as well.

Thanks Tommy!

It's funny, when I called them they asked me if this was my first time contacting them and I said, well I did call a while back for my friend Tommy from Denmark because he had the same pj, and on his recommendation I bought the one I have, but he needed some help and was afraid that his english might not be so good, so I called to help him out, but this was my first time calling for myself.

You never know, maybe me mentioning helping you with yours and your recommendation to me may have been what helped me to get the lamp for free.

I have gone from being deeply depressed at not really having the money for a real OEM lamp to absolutely ecstatic about getting one for free and seeing my pj blast out the light like new, or maybe even better than ever.

[spaceape]

Originally Posted by frogmort

Thanks Tommy!

It's funny, when I called them they asked me if this was my first time contacting them and I said, well I did call a while back for my friend Tommy from Denmark because he had the same pj, and on his recommendation I bought the one I have, but he needed some help and was afraid that his english might not be so good, so I called to help him out, but this was my first time calling for myself.

You never know, maybe me mentioning helping you with yours and your recommendation to me may have been what helped me to get the lamp for free.

I have gone from being deeply depressed at not really having the money for a real OEM lamp to absolutely ecstatic about getting one for free and seeing my pj blast out the light like new, or maybe even better than ever.

No it's all you buddy. So sweet.

[frogmort]

http://21.media.tumblr.com/tumblr_kp...u6nxo1_500.jpg

[spaceape]

Originally Posted by frogmort

Jim Henson was a legend. I saw quite a lot of Fraggle Rock growing up. Uncle Traveling Matt and Sprocket properly were my favorite characters.

[spaceape]

[hometheatergeek]

Nice going Joe, like you said it never hurts to ask.

[Aerodude73]

Originally Posted by frogmort

I assume that you mean the exact opposite of what you said. Damn son, that's some serious pj'ing.

I just got some absolutely amazing news. My lamp warranty was just 90 days and my pj warranty was 2 years, and I've had my pj for just over 26 months, but I figured it wouldn't hurt to call them just to see what they said.

My pj came with a PrivateLine technical support card that looks like a credit card and has a PIN number on the back. I called them and told them that I've had my pj for 26 months and have just over 1900 hours on my lamp and that in the last few days it has gotten very dark. They asked me for the serial number and then asked if I clean the unit and the filter regularly (I do this at least once a month) and then asked if it has adequate air flow around the unit (it does). Then he asked me to send them a copy of my receipt. I hung up and called Visual Apex where I bought my pj and they emailed me a copy which I then forwarded to Epson, then I immediately called them back and gave them my reference number.

I was put on hold for about 5 minutes, then the guy apologized for the wait and informed me that although I am over two months out of my pj warranty and almost 25 months out of my lamp warranty, that because I am a valued Epson customer, they are shipping me a new lamp for free. No shipping fee, no lamp fee, just absolutely free!!! I couldn't believe it. I even said "I'm sorry, I'm not sure I heard you correctly" and he laughed and repeated it to me.

I just started a new job and am completely broke right now, so my pj going down was a real bummer at the worst possible time. I can't believe how good their customer service is. I'm getting a $300 lamp direct from the factory for nothing. I am so happy. I should have it in 2 to 7 business days.

Awesome news Joe.

Sounds like my situation a cpl years ago with the bulb for my Samsung 50" DLP. Long story short, they too sent me a New bulb absolutely FREE as well (the TV dealer where I bought it, not Samsung directly). I had called after noticing my picture being somewhat darker on some shows/channels, & had a new bulb a few days later. Took all of 5 or so minutes to install after watching a YouTube video (so I wouldn't do anything wrong)

[frogmort]

Originally Posted by spaceape

Jim Henson was a legend. I saw quite a lot of Fraggle Rock growing up. Uncle Traveling Matt and Sprocket properly were my favorite characters.

Never really watched Fraggle Rock growing up, but I love The Muppets tv show.

Originally Posted by spaceape

Originally Posted by hometheatergeek

Nice going Joe, like you said it never hurts to ask.

Thanks Al. I honestly didn't think I had a chance, but they really came through. Epson has the best customer service I've ever experienced.

Originally Posted by Aerodude73

Awesome news Joe.

Sounds like my situation a cpl years ago with the bulb for my Samsung 50" DLP. Long story short, they too sent me a New bulb absolutely FREE as well (the TV dealer where I bought it, not Samsung directly). I had called after noticing my picture being somewhat darker on some shows/channels, & had a new bulb a few days later. Took all of 5 or so minutes to install after watching a YouTube video (so I wouldn't do anything wrong)

What's up Aero?

With my pj dying right when I started a new job and with no money, it couldn't have happened at a worse time, but now with getting a $300 lamp for free, this couldn't have happened at a better time. They said on Thursday that it could take 2~7 business days to arrive. I hope it gets here soon!

[hometheatergeek]

Originally Posted by frogmort

Never really watched Fraggle Rock growing up, but I love The Muppets tv show.






Thanks Al. I honestly didn't think I had a chance, but they really came through. Epson has the best customer service I've ever experienced.



What's up Aero?

With my pj dying right when I started a new job and with no money, it couldn't have happened at a worse time, but now with getting a $300 lamp for free, this couldn't have happened at a better time. They said on Thursday that it could take 2~7 business days to arrive. I hope it gets here soon!

Good afternoon Joe. So what's the tracking number telling you for the delivery of the new bulb?

[frogmort]

Originally Posted by hometheatergeek

Good afternoon Joe. So what's the tracking number telling you for the delivery of the new bulb?

I just now got off the phone with Epson and they said that they just got my lamp in stock today and it should ship out either today or tomorrow. He said to call back tomorrow to try to get the tracking number. Since I'm off work today and tomorrow, I was really hoping to receive it today.

[hometheatergeek]

Originally Posted by frogmort

I just now got off the phone with Epson and they said that they just got my lamp in stock today and it should ship out either today or tomorrow. He said to call back tomorrow to try to get the tracking number. Since I'm off work today and tomorrow, I was really hoping to receive it today.

Well shucks. it's a great day outside, so some tunes, a beer and some smoke and you should be all set. Or hop in the car and drive 4 hours to my place. I can put you up for the evening.

[frogmort]

Originally Posted by hometheatergeek

Well shucks. it's a great day outside, so some tunes, a beer and some smoke and you should be all set. Or hop in the car and drive 4 hours to my place. I can put you up for the evening.

I had all of that stuff yesterday.

Today I took a nap then got caught up on SNL, Family Guy, and The Walking Dead. I did go outside for a little while though. It was really nice and warm here.

[spaceape]

Wassup Joe. Burning the midnight oil?

[frogmort]

Originally Posted by spaceape

Wassup Joe. Burning the midnight oil?

That's awesome.

Just getting ready for bed here soon.

I should have my new lamp delivered tomorrow. Unfortunately, I won't be home from work until about 10:30pm. I hope it gets delivered to the right place and is still here when I get home.

[spaceape]

Originally Posted by frogmort

That's awesome.

Just getting ready for bed here soon.

I should have my new lamp delivered tomorrow. Unfortunately, I won't be home from work until about 10:30pm. I hope it gets delivered to the right place and is still here when I get home.

Time to panic!!!