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Old 02-20-2015, 11:11 AM   #41
amoergosum amoergosum is offline
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@jscoggins

Can you add Sony's contact information to the first post of your thread?
>>>

Quote:
You can reach Sony Pictures Home Entertainment Customer Service directly at consumer@SPHECustomerSupport.sony.com or 1-800-860-2878.
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Old 02-20-2015, 01:13 PM   #42
jscoggins jscoggins is offline
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Quote:
Originally Posted by amoergosum View Post
@jscoggins

Can you add Sony's contact information to the first post of your thread?
>>>
Yes, I can do that.

By the way, James has a good point -- someone needs to check The Equalizer. If any movie might suffer from black crush, it's that one (since so much of it is set at night and inside dark interiors).
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Old 02-20-2015, 01:15 PM   #43
jscoggins jscoggins is offline
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Quote:
Originally Posted by James Luckard View Post
I hate to feed a conspiracy theory, but I can't see any other reason.

I can't believe nobody noticed this on FURY, and THE INTERVIEW and MY BEST FRIEND'S WEDDING as well. In addition, the masters on their UV system are perfectly normal, so these have clearly been altered. Now maybe the MBFW master on the UV is the older master used for the UK BD, as the colors also look more like that. However FURY and THE INTERVIEW are brand new. There's no excuse for the BDs looking so hideously different from the UV versions, which look exactly how the movies did in theaters just a few months ago. And these were shot digitally, so there's no excuse of a new scan from the negatives possibly looking different, like MBFW.
Well, Fury was shot on film, but it was given a 4K DI (as opposed to being finished on film like Transcendence or Interstellar).
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Old 02-20-2015, 01:21 PM   #44
philip74 philip74 is offline
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Quote:
Originally Posted by James Luckard View Post
So far, it's confirmed here with comparison caps for the following:

FURY
THE INTERVIEW
MY BEST FRIEND'S WEDDING

all released since the beginning of the year.

Other recent Sony releases that people should try to compare to the UV versions are:

NO GOOD DEED
PREDESTINATION
THE EQUALIZER
Equalizer and No Good Deed seemed fine to me, they didn`t look too dark.
Seems the black crush problem only started with 2015 titles.
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Old 02-20-2015, 01:28 PM   #45
jscoggins jscoggins is offline
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This has me worried about Whiplash.

BD screenshots are up, btw.

https://www.blu-ray.com/movies/Whipl...0/#Screenshots
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Old 02-20-2015, 01:35 PM   #46
philip74 philip74 is offline
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I just sent this email to Sony:


"Hi,

I am writing in regards to your Bluray release of "The Interview" which I recently
purchased.

It seems the PC levels were mixed up with the TV levels during the Bluray
rendering process, which results in a major black crush of the movie
presentation. Some darker scenes are almost unwatchable.

This was not how the movie looked during its limited
theatrical release or digital downloads which were available.

I don`t know if Sony Home Entertainment is aware yet of this technical problem
with the tranfer and will be offering replacements which fix this faulty
transfer!?

Awaiting your comments I thank you in advance for your assistance regarding
this matter,

Best regards"

Special thanks to revgen for explaining the problem with the redering process!
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Old 02-20-2015, 02:17 PM   #47
klauswhereareyou klauswhereareyou is offline
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Between this and the Fright Night Twilight Time disc, maybe Sony doesn't care about putting out quality transfers anymore.
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Old 02-20-2015, 02:21 PM   #48
HD Goofnut HD Goofnut is offline
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Does the 4K version of Fury have the same problem? I know bruceames downloaded it.
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Old 02-20-2015, 02:33 PM   #49
klauswhereareyou klauswhereareyou is offline
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Didn't The Amazing Spider-Man regular blu-ray suffer from horrible black crush, or was it just dark. If it did, was it source (Red Epic) related?
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Old 02-20-2015, 02:55 PM   #50
bruceames bruceames is offline
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Quote:
Originally Posted by HD Goofnut View Post
Does the 4K version of Fury have the same problem? I know bruceames downloaded it.
Yes it does. It has crushed blacks. That's really the most noticeable difference between the BLu-ray and the Sony 4K (besides the better color saturation which is a byproduct of having more resolution).
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Old 02-20-2015, 02:56 PM   #51
HD Goofnut HD Goofnut is offline
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Quote:
Originally Posted by bruceames. View Post
Yes it does. It has crushed blacks. That's really the most noticeable difference between the BLu-ray and the Sony 4K (besides the better color saturation which is a byproduct of having more resolution).
So it would be reasonable to assume it goes back to the DI?
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Old 02-20-2015, 02:56 PM   #52
bruceames bruceames is offline
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Quote:
Originally Posted by klauswhereareyou View Post
Didn't The Amazing Spider-Man regular blu-ray suffer from horrible black crush, or was it just dark. If it did, was it source (Red Epic) related?
Do you mean the 2nd movie? I'll have to check that out as well, since I also have that on Sony 4K and Blu-ray (and UV of course).
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Old 02-20-2015, 02:58 PM   #53
jscoggins jscoggins is offline
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Guys, the easiest way to deal with all of this conjecture is to take some screenshots of the UV files on your computer and check them against BD screenshots.
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Old 02-20-2015, 02:59 PM   #54
HD Goofnut HD Goofnut is offline
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Quote:
Originally Posted by jscoggins View Post
Guys, the easiest way to deal with all of this conjecture is to take some screenshots of the UV files on your computer and check them against BD screenshots.
How do you take screen captures with VUDU?
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Old 02-20-2015, 03:00 PM   #55
bruceames bruceames is offline
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Quote:
Originally Posted by HD Goofnut View Post
So it would be reasonable to assume it goes back to the DI?
I'm not sure what what the problem is. I noticed the black bars on the Blu-ray of the Fury aren't completely black, like they are on the Sony 4K version. Both inputs have exactly the same settings so it's not that.
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Old 02-20-2015, 03:01 PM   #56
jscoggins jscoggins is offline
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Quote:
Originally Posted by HD Goofnut View Post
How do you take screen captures with VUDU?
The Prnt Scrn button.
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Old 02-20-2015, 03:02 PM   #57
HD Goofnut HD Goofnut is offline
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Quote:
Originally Posted by jscoggins View Post
The Prnt Scrn button.
Oh, the old Print Screen to Paint trick. I haven't used that in years.
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Old 02-20-2015, 03:05 PM   #58
jscoggins jscoggins is offline
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Quote:
Originally Posted by HD Goofnut View Post
Oh, the old Print Screen to Paint trick. I haven't used that in years.
"Sometimes the old ways are the best."
--Skyfall
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Old 02-20-2015, 03:09 PM   #59
filmmusic filmmusic is offline
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Ok, I sent an email too about My Best Friend's Wedding.
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Old 02-20-2015, 03:25 PM   #60
klauswhereareyou klauswhereareyou is offline
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Quote:
Originally Posted by bruceames. View Post
Do you mean the 2nd movie? I'll have to check that out as well, since I also have that on Sony 4K and Blu-ray (and UV of course).
The first one that had the lizard in it.
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