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Old 12-28-2014, 06:52 AM   #1
James Luckard James Luckard is offline
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Default Sony Black Crush on late-2014 / early-2015 BDs

A number of Sony Blu-Rays, almost all released in the United States from January to March 2015, suffered from "crushed blacks". The new releases have been CORRECTED for most European markets. The catalog titles have not been corrected.

New releases:
FURY (Jan 2015)
Brazilian and German BDs from Sony - CORRECTED
This title was released by companies other than Sony in a few markets (Poland, Taiwan, etc), those releases never had the crush.
Comparison: http://caps-a-holic.com/c_list.php?c=2290

THE INTERVIEW (Feb 2015)
British, Brazilian, German, French, Dutch, Australian BDs from Sony - CORRECTED
Croatia, Czech Republic, Estonia, Poland, Slovenia, Ukraine, Bulgaria, Portugal, Iceland, Greece - not corrected
Comparison: http://caps-a-holic.com/c_list.php?c=2291

ANNIE (2014) (Mar 2015)
All overseas Sony versions are apparently CORRECTED
Comparison: http://caps-a-holic.com/c.php?go=&d1...=&x=&y=&l=&i=0

Catalog titles:
MY BEST FRIEND'S WEDDING (Feb 2015)
European and Asian markets got this title in 2008-2009, using the HD master created for the SE DVD. A new "Mastered in 4K" version was released on BD in the US only in 2015, where it was ruined by the black crush.

MY GIRL (Mar 2015)
Released in most major markets in March/April/June, crushed.

TROOP BEVERLY HILLS (Mar 2015)
US release only, crushed blacks

In addition, one overseas title apparently suffered crushed blacks:

HANCOCK
Japanese "Mastered in 4K" BD has black crush
Comparison: https://forum.blu-ray.com/showpost.p...postcount=2055

It has also been suggested that SEX TAPE (Oct 2014), may have suffered from crushed blacks.

When these titles were released in the US, only the BDs suffered crushed blacks. The DVDs, UltraViolet and Netflix versions were all normal, as the caps below demonstrate.

In addition, the clips from the films in the special features on the BDs were also normal, making it extremely easy to toggle back and forth between shots and see the flawed BD versions.

--------------------------------------------------

06/08/2015 Update:

Sony admitted that some of their BDs have black crush.

Image courtesy of Extremis:

[Show spoiler]


--------------------------------------------------

You can contact Sony Pictures Home Entertainment Customer Service at consumer@SPHECustomerSupport.sony.com or 1-800-860-2878 to voice your concerns about this issue.

--------------------------------------------------

Fury

BD vs DVD comparison: http://caps-a-holic.com/c.php?go=&d1...=&x=&y=&l=&i=0

BD

[Show spoiler]


iTunes Digital Copy

[Show spoiler]


DVD

[Show spoiler]




The Interview
(All screencaps from James Luckard except the ones with the tiger.)

VUDU UV:

[Show spoiler]


BD:

[Show spoiler]



UV:
[Show spoiler]

BD:
[Show spoiler]


UV:
[Show spoiler]

BD:
[Show spoiler]


UV:
[Show spoiler]

BD:
[Show spoiler]


UV:
[Show spoiler]

BD:
[Show spoiler]


UV:
[Show spoiler]

BD:
[Show spoiler]


UV:
[Show spoiler]

BD:
[Show spoiler]


UV:
[Show spoiler]

BD:
[Show spoiler]


This thread was originally started by jscoggins, who seems to have left the forum. I have been given control of the thread by the mods.

Last edited by James Luckard; 05-04-2016 at 06:01 PM.
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Old 02-19-2015, 09:11 PM   #2
cuzzin cuzzin is offline
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It's funny how the digital copies are never affected by these glitches in the transfers. The third season of Shameless also suffered from issues with black levels, but the problem only existed on the BD; the UV copy looked great.
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Old 02-19-2015, 10:34 PM   #3
philip74 philip74 is offline
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When I first saw the screencaps of the Fury review on this site I was already surprised how dark they looked

How does this black crush happen? What goes wrong during the production/transfer process?

It`s like Sony is trying to discourage the last remaining physical media
buyers from Blurays
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Old 02-19-2015, 10:49 PM   #4
jscoggins jscoggins is offline
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No idea, other than a conspiracy to get us to move completely to streaming.

Last edited by jscoggins; 02-20-2015 at 04:23 AM.
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Old 02-19-2015, 10:53 PM   #5
bruceames bruceames is offline
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I have Fury on both BD and the Sony 4K download and have noticed that the BD doesn't have good black levels, as you can see the brightness in the black bars (whereas on the download they look totally black).
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Old 02-19-2015, 10:54 PM   #6
revgen revgen is online now
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Somebody mixed up PC levels with TV levels during the blu-ray rendering process.

Here's the brighter Itunes version with 16-235 TV levels used for input.



When the change is applied, it looks similar to the blu-ray image jscoggins posted. Apparently, QC at Sony is not up to snuff.
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Old 02-19-2015, 11:07 PM   #7
philip74 philip74 is offline
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Wow! I hope people like Bill Hunt from DigitalBits and other sites write about this!
Doubt Sony will ever offer an exchange though! (Total Recall)
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Old 02-20-2015, 02:28 AM   #8
jscoggins jscoggins is offline
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Quote:
Originally Posted by philip74 View Post
Wow! I hope people like Bill Hunt from DigitalBits and other sites write about this!
Doubt Sony will ever offer an exchange though! (Total Recall)
That was just dumb. They sent out the same exact disc as "replacements".
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Old 02-20-2015, 03:56 AM   #9
James Luckard James Luckard is offline
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Their new disc of MY BEST FRIEND'S WEDDING also suffers from this.

We need to get organized and complain and STOP this from continuing, these discs look like garbage. THE INTERVIEW is almost unwatchable during the dark scenes.

And you can't even fix it by raising the brightness, I tried, the detail simply isn't there in the black areas, no matter how bright you make the image.
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Old 02-20-2015, 04:21 AM   #10
RAZGRIZ-1 RAZGRIZ-1 is offline
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I just watched Fury tonight and noticed this myself. Glad I'm not the only one. Honestly it wasn't too bad to me.
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Old 02-20-2015, 04:22 AM   #11
jscoggins jscoggins is offline
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Quote:
Originally Posted by James Luckard View Post
Their new disc of MY BEST FRIEND'S WEDDING also suffers from this.

We need to get organized and complain and STOP this from continuing, these discs look like garbage. THE INTERVIEW is almost unwatchable during the dark scenes.

And you can't even fix it by raising the brightness, I tried, the detail simply isn't there in the black areas, no matter how bright you make the image.
James, My Best Friend's Wedding comes with a UV code. If you create a VUDU account, you can see what the movie should look like. You could even post a screen capture like I did for The Interview.
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Old 02-20-2015, 04:45 AM   #12
asmodeux21 asmodeux21 is offline
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Wasn't "Hostel 2" one of the worst offenders some years back? Eli Roth even stated that something technically went wrong when Sony transferred the movie to blu ray. "Hostel 2" was supposed to have a much warmer look than the darkened/crushed presentation of the blu ray.
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Old 02-20-2015, 04:48 AM   #13
Clark Kent Clark Kent is offline
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Quality control has gone down the drain. No one is checking these BDs before they are sent for replication.
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Old 02-20-2015, 05:22 AM   #14
James Luckard James Luckard is offline
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Quote:
Originally Posted by jscoggins View Post
James, My Best Friend's Wedding comes with a UV code. If you create a VUDU account, you can see what the movie should look like. You could even post a screen capture like I did for The Interview.
Cool, will do! It will be my first ever use of one of those codes Shame to have to start this way though. They need to fix these BDs.
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Old 02-20-2015, 06:01 AM   #15
James Luckard James Luckard is offline
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MY BEST FRIEND'S WEDDING caps:

[Show spoiler]Proper UV version:


Crushed blacks in the BD version:


UV version:


BD version:


UV Version:


BD version:


UV version:


BD version:

Last edited by James Luckard; 02-20-2015 at 06:30 AM.
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Old 02-20-2015, 06:10 AM   #16
jscoggins jscoggins is offline
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Wow, the captures with the two actors sitting in the car are really different!
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Old 02-20-2015, 06:16 AM   #17
James Luckard James Luckard is offline
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On the MBFW caps, notice in particular how the bushes outside the tent at the wedding vanish completely in the darker BD transfer. And how his tuxedo turns into a huge black blob. I saw the film multiple times in theaters, and it NEVER looked this dark. And no previous version - VHS, DVD or even BD was this dark.

The same thing happens throughout THE INTERVIEW. Kim Jong Un wears a black costume, and it looks like a black puppeteer's suit, lol. These are cruddy BDs that need to be REPLACED ASAP.
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Old 02-20-2015, 06:23 AM   #18
cuzzin cuzzin is offline
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We need an HD-to-HD comparison though.
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Old 02-20-2015, 06:24 AM   #19
James Luckard James Luckard is offline
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Wow!!! I have THE INTERVIEW BD running right now on my TV and the UV version running on Vudu simultaneously. They are NIGHT AND DAY. The BD looks like it had a blind cinematographer, it is impossibly dark. The UV version looks exactly as it did in theaters.

This is outrageous!!!! I paid $20 for a BD with a pristine copy of the film, not this GARBAGE. I'll be calling Sony Home Video tomorrow to complain. This is unacceptable!!
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Old 02-20-2015, 06:25 AM   #20
jscoggins jscoggins is offline
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Quote:
Originally Posted by James Luckard View Post
Wow!!! I have THE INTERVIEW BD running right now on my TV and the UV version running on Vudu simultaneously. They are NIGHT AND DAY. The BD looks like it had a blind cinematographer, it is impossibly dark. The UV version looks exactly as it did in theaters.

This is outrageous!!!! I paid $20 for a BD with a pristine copy of the film, not this GARBAGE. I'll be calling Sony Home Video tomorrow to complain. This is unacceptable!!
$20? It's $9.96 at Walmart.
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