Problems with new update. Please read. - Blu-ray Forum

PS3FAN · 12-20-2007, 05:42 AM

I downloaded the new firmware update tonight, and as soon as it was done installing it my ps3 restarted. The only thing is, only the sound comes through but not the image. Please help me on this one.

crackinhedz · 12-20-2007, 05:44 AM

Quote:

Originally Posted by PS3FAN

I downloaded the new firmware update tonight, and as soon as it was done installing it my ps3 restarted. The only thing is, only the sound comes through but not the image. Please help me on this one.

you mean you put a movie in and you can hear it but not see it?

PS3FAN · 12-20-2007, 05:47 AM

Quote:

Originally Posted by crackinhedz

you mean you put a movie in and you can hear it but not see it?

No, when I turn it on it plays that little music sound effect, but the screen is black.

crackinhedz · 12-20-2007, 05:48 AM

Quote:

Originally Posted by PS3FAN

No, when I turn it on it plays that little music sound effect, but the screen is black.

how are you connected?

PS3FAN · 12-20-2007, 05:49 AM

I have a hdmi cord that look like it's connected right.

crackinhedz · 12-20-2007, 05:52 AM

Quote:

Originally Posted by PS3FAN

I have a hdmi cord that look like it's connected right.

well, while its in the standby position (red light)...press and hold the power button until you hear it beep twice...this should reset the connection.

Tru-way · 12-21-2007, 02:12 AM

Try it on another TV, maybe your tv has blown out.

Tru-way · 12-21-2007, 03:08 AM

Did you keep your PS3 in a well ventilated area? it might have over heated.

yes call sony if its under a year tell them the update messed up your PS3 and they should replace it asap.

richieb1971 · 12-21-2007, 04:16 AM

If it happened directly after the update, then obviously the update didn't work properly. Either that or the video processor in the ps3 has gone.

davidPS3 · 12-21-2007, 04:25 AM

Quote:

Originally Posted by richieb1971

If it happened directly after the update, then obviously the update didn't work properly. Either that or the video processor in the ps3 has gone.

I would agree. They warn you not to turn off your PS3 during the down-load. I am not saying you did, but did the down-load complete and then restart on it's own?

Did you turn your system completely off (on the back of the unit?) and restart?

A worse question, did you smell any type of smoke when you turned it back on or hear a pop?

Best thing to do is call Sony and have them walk you thru some options, but you have received some really good tips already from members here.

PS3FAN · 12-21-2007, 04:30 AM

Nope, I didn't turn the switch on the back. I also thank everybody for the tips they gave. Thank you.

Thegide · 12-21-2007, 04:47 AM

Good luck with this.

The first PS3 I brought home powered down during initial set up... and I was left with a system that beeped 3 times when I turned it on, then proceeded to shut itself off within seconds.

The only major flaw I can find with the PS3 is its vulnerability to go tits up during hard drive access. I PRAY that I'm never confronted with a power outage while saving a game or updating firmware.

davidPS3 · 12-21-2007, 04:49 AM

Another question are you running this thru a receiver? or direct into a TV? That could be part of the issue and depending on your answer I could have another solution or answer.

12-20-2007, 05:42 AM	#1
PS3FAN Active Member Member since:May 2007 4K collection:44 Blu-ray collection:319 Blu-ray reviews: 5	Problems with new update. Please read. I downloaded the new firmware update tonight, and as soon as it was done installing it my ps3 restarted. The only thing is, only the sound comes through but not the image. Please help me on this one.

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12-20-2007, 05:49 AM	#5
PS3FAN Active Member Member since:May 2007 4K collection:44 Blu-ray collection:319 Blu-ray reviews: 5	I have a hdmi cord that look like it's connected right.

12-21-2007, 02:12 AM	#7
Tru-way Senior Member Member since:Sep 2007 Trading Score:2	Try it on another TV, maybe your tv has blown out.

12-21-2007, 03:08 AM	#8
Tru-way Senior Member Member since:Sep 2007 Trading Score:2	Did you keep your PS3 in a well ventilated area? it might have over heated. yes call sony if its under a year tell them the update messed up your PS3 and they should replace it asap.

12-21-2007, 04:16 AM	#9
richieb1971 Blu-ray Samurai Top contributor Member since:Aug 2007 4K collection:89 Blu-ray collection:706 Trading Score:16	If it happened directly after the update, then obviously the update didn't work properly. Either that or the video processor in the ps3 has gone.

12-21-2007, 04:30 AM	#11
PS3FAN Active Member Member since:May 2007 4K collection:44 Blu-ray collection:319 Blu-ray reviews: 5	Nope, I didn't turn the switch on the back. I also thank everybody for the tips they gave. Thank you.

12-21-2007, 04:47 AM	#12
Thegide Senior Member Member since:Nov 2007 Location:Ottawa, ON	Good luck with this. The first PS3 I brought home powered down during initial set up... and I was left with a system that beeped 3 times when I turned it on, then proceeded to shut itself off within seconds. The only major flaw I can find with the PS3 is its vulnerability to go tits up during hard drive access. I PRAY that I'm never confronted with a power outage while saving a game or updating firmware.

12-21-2007, 04:49 AM	#13
davidPS3 Special Member Member since:Jul 2007 Location:Seattle	Another question are you running this thru a receiver? or direct into a TV? That could be part of the issue and depending on your answer I could have another solution or answer.

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