PS4 Tips, Tricks and Fixes

[Mavrick]

Originally Posted by Talal86

I googled it and found this, it's from November 2016 but maybe it will help

EDIT: sorry I think I forgot to post the link https://www.pcmag.com/news/349570/ho...-4k-tv-problem

I've tried those and it's still an issue. Sometimes just pulling out the HDMI and plugging it back in works. I've tried multiple HDMI cables too but no luck still ends up blacking out.

[dyne]

I have been having the exact same issue with my X and new LG C7 OLED. I bought a new cable hoping that's the fix because sending in my Scorpio or getting my tv serviced are things I'd rather not do.

In my case it started with the screen going black with audio still playing but I did not get a NO SIGNAL display. I turned the panel off and then back on and it was fine.

Second time I had both audio and video cut out repeatedly for a couple of minutes.

Then last night it happened and it finally said NO SIGNAL. Pulling the HDMI from the panel and plugging it back in fixed it.

Every time this happens for a split second right when it happens it looks like a brief "snow" screen like tv's used to do with no signal. It's really sudden but I know when that happens the signal is going out.

I've played both my PS4 Slim and Switch without problems. My satellite box has also never exhibited this. I'm going to try it on one of the other inputs before my new cable comes but it's been frustrating so far.

Also to note I've never had to restart the Xbox as it seems to keep chugging away just fine while there's no signal.

[Mavrick]

Interesting that it's not just PlayStation it's happening to. Still just as frustrating though. Really annoying having to piss about for 10 minutes every time I want to turn the PS4 on.

[emailking]

Originally Posted by Mavrick

Starting to get really pissed off with the Pro now. Although I can't say for sure if it is the Pro or my TV.

Before I moved house a few months back I had my Pro set up on this exact TV from launch and never had a single issue. But since I have moved and reconnected everything I'm getting handshake issues between it and the TV.

Usually it happens every time I turn the console on. Instead of the boot screen showing the TV just sits on the "No Signal" screen saying to (1) Check the cable is plugged in and the settings of the source device are correct. (2) Select the SOURCE button below to select a connected source.

I try choosing other sources and switching back to the source the Pro is plugged in to and sometimes get this message



Now I know for a fact this TV supports 2160pRGB which is the highest signal the Pro outputs.

The only way I can get the TV to output a signal is by going in to Safe Mode on the Pro, this always results in the TV outputting a signal and that signal is always in SD 480p then I can choose change resolution setting which takes me back to the Pro menu where I can set Auto or any other resolution and the image stays on screen as if nothing was ever wrong.

I've also had the image go black on me whilst playing, audio continues to play through my receiver which is via toslink.

All in all I'm at a loss. My Xbox One S works flawlessly so does every other HDMI connected device.

Has anyone else had this issue? If so what TV were you using, was it Pro or vanilla PS4? I'm wondering if there was a firmware update between me moving and plugging everything back in that may have started the handshake issues but it seems Samsung are blaming Sony and Sony are blaming Samsung nobody wants to own up to the issue.

Are you running the HDMI cable straight from the PS4 to the TV? I've had issues before with the pro and 4K if I connect two hdmi cables together or run a switch or splitter in between.

Even if I run the cable straight from the PS4 to the TV, I sometimes get no signal and have to continually try to re-establish the handshake (turn tv on and off, switch inputs, etc) to get a signal. I'm using an LG Oled. At one point LG and Sony were blaming each other and supposedly LG said they had a problem and were going to fix it, but nothing ever changed.

[Mavrick]

Update on the handshake issue I was having with my PS4 Pro,

I have now tried multiple HDMIs that I already owned all with the same result, I even tried it on another 4K TV (Panasonic) and had the same trouble, so decided to buy a brand new "High Speed" cable as a last resort. And believe it or not I haven't had any issues since using it.

I don't know why it made a difference since I'm sure I was using the HDMI cable that came with the Pro, I'd have thought that would have been rated for 4K out of the box but who knows

I'm just glad the issue is gone, was starting to get really annoying having to boot in to safe mode everytime I wanted to turn the PS4 on.

[emailking]

Ahh well you're lucky. I've tried premium certified cables and it makes no difference. It only happens when I'm trying to do 4K output, so I often set it to force 1080p unless I'm playing a game where I care about maxxing out the resolution.

[Havok83]

If I format an external HDD for storage, can that HDD still be used in a PC after or only on the PS4?

[Bodyslide]

Originally Posted by Havok83

If I format an external HDD for storage, can that HDD still be used in a PC after or only on the PS4?

Nope, read this:

https://community.playstation.com/co...rive-lApx.html

[emailking]

Originally Posted by Havok83

If I format an external HDD for storage, can that HDD still be used in a PC after or only on the PS4?

If you just use the backup utility you can still use it on a PC as I have done it (not that you can do anything useful on your PC with the files the the PS4 puts on there, but you could use it to store other files from a PC). If you use it as external storage for your PS4 to use on the fly, well I haven't tried it but it sounds like that doesn't work based on Bodyslide's link.

[Rlow3]

Hey guys, hope someone here can help me out if you’ve had the same issue. So a couple weeks ago my controller started randomly disconnecting about 15-20 minutes after turning on my PS4. So I took it to a repair shop and they replaced the Bluetooth chip from what I hear its usually the solution when that happens..? But it still has the same issue any idea what it might be? Or do I need to buy a new console?

[dyne]

Not sure if you had the bluetooth replaced in the controller or system but try out another controller. If it works fine then that will rule out the system being the issue. If you don't have another controller pressing the reset button on the one you have (its small and back by the L2 trigger. A paper clip is good for this) and plugging it in to your system with a cable would be a good way to re-establish a connection.

Here's a good tutorial from SONY.

https://support.us.playstation.com/a...roubleshooting

[Rlow3]

Originally Posted by dyne

Not sure if you had the bluetooth replaced in the controller or system (gotta love help requests lacking info) but try out another controller. If it works fine then that will rule out the system being the issue. If you don't have another controller pressing the reset button on the one you have (its small and back by the L2 trigger. A paper clip is good for this) and plugging it in to your system with a cable would be a good way to re-establish a connection.

Here's a good tutorial from SONY.

https://support.us.playstation.com/a...roubleshooting

Well since from what I’ve seen online and people having the same issue Its the EXACT same figured most people know what I’m talking about if you’re familiar with the issue ................... I’ve tried 3 different controllers, after the first one disconnects none of them connect. I tried restarting them and plugging them in and it doesn’t work. So that’s why I’m thinking it’s an issue with the console and not the controllers. Only way they reconnect is by restarting the system an then it happens a again. Bluetooth chip replaced was the one in the console.

[Blu Lemmy]

If you have tried multiple controllers then it is a console issue.
You still have the vanilla or pro?

[Rlow3]

Originally Posted by Blu Lemmy

If you have tried multiple controllers then it is a console issue.
You still have the vanilla or pro?

I still have vanilla.

[Blu Lemmy]

I'm at a loss as to what to suggest to be honest.

1. Tried multiple controllers
2. Changed blue tooth board on PS4

I guess the only way is to play with the controller wired full time? I know you said they reconnect when you restart the console, but have you left them plugged in all the time and see if you still get an issue? Could be a memory problem?

[Rlow3]

Originally Posted by Blu Lemmy

I'm at a loss as to what to suggest to be honest.

1. Tried multiple controllers
2. Changed blue tooth board on PS4

I guess the only way is to play with the controller wired full time? I know you said they reconnect when you restart the console, but have you left them plugged in all the time and see if you still get an issue? Could be a memory problem?

I tried playing with the controller plugged in over the weekend and nope I appreciate the suggestions, but I’m afraid I probably need a new console

[Blu Lemmy]

Sounds like chap.

RIP Console

[dyne]

Wait.....so the controllers disconnect in wireless and wired modes? That doesn't sound like your antenna in the system at this point, it sounds like interference. Have you changed your setup at all before this started a couple weeks ago?

From what I'm reading, only the controllers with the lightbar on the top of the touchpad can go truly wireless and even this has to be enabled in the devices menu so there's a chance your controllers are still running in wireless mode.

[Rlow3]

Originally Posted by dyne

Wait.....so the controllers disconnect in wireless and wired modes? That doesn't sound like your antenna in the system at this point, it sounds like interference. Have you changed your setup at all before this started a couple weeks ago?

From what I'm reading, only the controllers with the lightbar on the top of the touchpad can go truly wireless and even this has to be enabled in the devices menu so there's a chance your controllers are still running in wireless mode.

I thought it was interference at first but the only thing that’s around that could maybe cause it is my laptop, but that’s always been around and never happened before. Something weird happened on Friday though, I truly have no idea what’s going on. So I turned the console on to back it up because I was already planning on buying a new PS4. Well I left it sittiting there for a while and the controller didn’t turn off like before. So I was like ok, let me test it with gameplay so last night I was playing for about 3 hours and nothing. Woke up this morning and played another hour and again it was just fine, It’s acting like it never had an issue. I have no idea what’s happening with it, but I’m glad it’s working again lol.

[rdm5777]

Is it possible to record a clip from a blu-ray on my PS4 or is it only gameplay we can record?