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#1 |
Gaming Moderator
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First post in this thread will be the Power Indicator Light guide followed by Sony's advice on the Blinking Blue Light issue. Although this won't fix all consoles it can help in identifying an issue since the BLOD can have multiple causes some of which can't be fixed by you the owner.
The rest of the thread can be used to post any helpful tips for different settings, and various features that might be hidden away in the system settings that could help other users much like the Tips, Tricks and Fixes thread in the PS3 forum. I'll keep the first page up to date as often as I can, adding in anything new you guys find. If you want something added ASAP feel free to PM me ![]() So let's begin: Table of Contents (Ctrl F to copy paste the title to go directly to the article on this page, click links to go to that specific post in the thread.)
PS4 Power Indicator Lights Guide The PlayStation®4 has a power indicator light on the top of the system. Depending on what is occurring, it will light up different colors. ![]() PS4 Power Modes: On, Off, and Standby This article details the various ways you can turn the PS4™ system on, off, and into standby mode. Turn the PS4 On There are two ways to turn on the PS4:
When the power turns on, the power indicator blinks blue, and then lights up white. ![]() Standby Mode What is Standby Mode? When the system is in Standby Mode, the screen is turned off and the PS4 consumes very little power. You can set the system to perform actions such as download files, or charge the controller from a USB port. To adjust functions available in Standby Mode, select (Settings) > [Power Save Settings] > [Set Functions Available in Standby Mode]. With the default settings, when your system has not been operated for a certain period of time it will automatically enter standby mode or turn off. To change this setting, select (Settings) > [Power Save Settings] > [Set Time Until PS4 Turns Off] from the function screen, and then select [Media Playback] or [General (Games)]. There are three methods are available for entering Standby Mode:
When the system enters standby mode, the screen turns off, the power indicator blinks white, and then lights up orange. To exit standby mode
When the power turns on, the power indicator blinks blue, and then lights up white. Turning off the power completely When the system turns off completely, the screen turns off, the power indicator blinks white, and then turns off. There are three methods available to turn the PS4 system off:
Only disconnect the plug of the AC power cord from the electrical outlet when the power indicator is turned off. If you disconnect it while the power indicator is lit or blinking, data might be lost or corrupted, and the system might be damaged. Blinking Blue Light PS4 Issues Some reports have been coming in from users with PS4 units blinking blue, but not entering the powered on state indicated by a white light as noted in the PS4 Power Indicator Lights Guide. ![]() Here are some of the symptoms associated with blinking blue lights issue:
This blinking light issue could indicate any number of causes including but not limited to:
TV Compatibility/HDMI Troubleshooting:
Power Supply Troubleshooting: 1) Turn PS4 off completely
2) Disconnect PS4 AC power cord from electrical outlet
3) Check parts A, E, and F for any conspicuous damage or anomalies
![]() A )AC IN connector B )HDMI OUT port C )HDMI input port D )HDMI cable E )AC power cord F )To an electric outlet Hard Drive Troubleshooting 1) Turn PS4 off completely
2) Disconnect PS4 AC power cord from electrical outlet
3) After removing the plug for AC power cord from the electrical outlet, detach the other cables from the PS4. 4) Slide the HDD bay cover in the direction of the arrow to remove it. ![]() 5) Inspect the harddrive to make sure it is properly seated in the HDD bay. A loose hard drive connection can prevent the PS4 from powering on completely. A single screw keeps the assembly in place as shown below. ![]() 6) If you suspect possible hard drive damage or would simply like to replace the PS4's hard drive with one of your choosing, please refer to this article for full details https://support.us.playstation.com/a...tail/a_id/5107
Software Installation Troubleshooting;
1) If your hard drive and power supply appear in good shape, you can try to booting your PS4 into Safe Mode https://support.us.playstation.com/a...tail/a_id/5044
For additional service/replacement options please try contacting support: https://support.us.playstation.com/app/contact_options Due to the volume of contacts, we would suggest trying Live Chat rather than the phone line as the wait times will be shorter. If you would like to assist Sony by submitting information, please share the following to http://community.us.playstation.com/.../td-p/42154071 :
List of PS4 Error Codes CE-33179-3 Application is not found. Retry after the installation is completed. Installation of Add-Ons fails until the installation of application installation is complete. CE-33991-5 Get the status of the non HTTP_GET_200 in Internet connection. Retry Internet Connection test. CE-34788-0 This update file cannot be used. Connect a USB storage device that contains an update file for reinstallation for version 1.50 or later. Delete the Update file from the USB storage device, and replace it with the update for reinstallation found from this page. CE-34878-0 Application has crashed. Restart the application in the content area. NW-31484-0 DNS server not specified. Restart the PS4 system. NW-31367-0 Could not open wireless device. Restart the PS4 system. NW-31453-6 Delayed server response. Try Internet connection test at [Settings] > [Network] > [Test Internet Connection]. Check that the internet status is valid. NW-31194-8 Connection was reset. Restart the PS4 system. E-8200002E The credit card information is not valid. Remove credit card from account, and then re-enter the credit card information. Refer to Add / Remove Billing Information. E-82000102 Server returned "Unknown Error" Try again. If the error happens on PS Store, close the store and retry. If the error persists, exit store and Sign-out and Sign-in to PSN at [Settings] > [PSN]. Last edited by Mavrick; 02-23-2014 at 06:12 PM. |
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Thanks given by: | Grim Reaper (09-07-2014) |
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#2 |
Gaming Moderator
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![]() PS4: Safe Mode If you are having trouble starting your PlayStation®4, Safe Mode allows you to start the PS4™ with the minimum required functionality. Once in Safe Mode, there several menu options that may help you correct issues and allow your PlayStation 4 to start normally. Sony does not recommend using the options in Safe Mode unless you are experiencing issues with the PlayStation 4. Some of these options could result in loss of data. Starting the PS4 in Safe Mode
Safe Mode Options The following options are available in Safe Mode:
![]() PS4: Mannually Eject a Stuck Disc In the unlikely event a disc (game, Blu-ray, or DVD) becomes stuck in your PlayStation®4, follow the process below to manually eject it. What you will need:
Step 1: Remove the glossy section of the cover
![]() Step 2: Locate the manual eject screw & remove the disc
![]() Step 3: Put everything back together
That's it, you are done! Upgrade PS4 HDD Overview There are four main steps to replacing a hard disk drive. Each of these is explained in detail in this article.
Back up saved data for games You can copy saved data that is stored on the PS4™ system to a USB storage device. You can also copy saved games to the cloud if you are a PlayStation Plus subscriber.
To back up saved data, you must update the system software and be signed in to PSN. Replace the hard disk drive
If you lose the HDD bay cover, screws, mounting bracket, or any other parts, contact technical support for assistance. Install the system software After the HDD has been replaced, the system software must be reinstalled. Using a computer, save a system software update file for reinstallation to a USB storage device. (1GB free space) Click here for instructions regarding downloading and performing the reinstallation update. Copying backed up saved data for games to the PS4™ system You can copy saved data from a USB storage device to the PS4™ system by performing the following steps.
You must be signed in with the same PSNSM account used when you first copied the saved data. If you backed up your saved games to the cloud using PlayStation Plus, you can safely restore them now. Last edited by Mavrick; 11-19-2013 at 01:45 PM. |
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Thanks given by: | agoofykindasuperman (06-21-2015), Grim Reaper (09-07-2014) |
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#3 |
Gaming Moderator
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![]() DualShock 4 When using the PS4™ system, you must select a user. Press the PS button on the controller, and then select a user.
Buttons Front Top Registering (pairing) The first time you use a controller or when you want to use the controller on another PS4 system, you must perform device registration (pairing). Connect the PS4 and the controller with a USB cable when the PS4™ system is turned on.
Charging When you connect the PlayStation 4 and the controller with a USB cable, and the system is turned on or in standby mode, the controller's battery will begin to charge. You can check the charge level of the battery on the screen that is displayed when you press and hold the PS button for at least 1 second. To charge while in standby mode, you must set a check mark in ![]() While in standby mode, the light bar slowly blinks in orange. When charging is complete, the light bar turns off. Additional Notes
Basic button operations Basic touch operations Changing settings You can adjust settings for the vibration function and the speaker volume of the controller. Select ![]() Additional Notes
Operate PS4 With Voice Controls Using Voice Control For voice input, use a headset (included with PS4) or the microphones on the PlayStation®Camera. You can use your voice to perform operations on the home screen and even during gameplay.
Additional Information
Troubleshooting Below are some helpful troubleshooting tips if you are experiencing difficulty with the PS4's voice recognition feature.
Use Keyboard and Mouse with PS4 The PS4 supports the use of both Bluetooth® and USB keyboards and mice. Instructions on how to connect them are below. To use a USB keyboard or mouse:
Keyboard type (language), key repeat delay, and key repeat rate can be changed by going to [Settings] > [Devices] > [External Keyboard]. To use a Bluetooth keyboard or mouse:
Keyboard type (language), key repeat delay, and key repeat rate can be changed by going to [Settings] > [Devices] > [External Keyboard]. Change PS4 Video Settings By default, the PS4's HDMI output is set to automatically match the TV you connect. If any manual adjustments are needed:
Depending on the type of TV you have, there are 3-4 available options: ![]() Resolution: Choose from Automatic, 480p, 720p, 1080i, and 1080p. TV Size: (This is displayed only when a 3D-compatible TV is connected.) You can set the screen size to match the size of the 3D-compatible TV you use. RGB Range: Change this only when you use an HDMI device that does not send RGB range information correctly. [Automatic] is the default and recommended setting. If you'd like to change this setting, check your TV's capabilities before doing so. Y Pb/Cb Pr/Cr Range: Change this only when you use an HDMI device that does not send Y Pb/Cb Pr/Cr range information correctly. [Automatic] is the default and recommended setting. If you'd like to change this setting, check your TV's capabilities before doing so. PS4 Change Audio Output Primary Output Port When you connect your PS4™ system to your TV, home theater, or other connected device, the audio format that is output from the PS4 is automatically optimized for that device. The PS4 will automatically output sound via HDMI, so it is usually not necessary to adjust these settings. ![]() If you connect a device such as an AV amplifier for a home theater to the PS4™ system's DIGITAL OUT (OPTICAL) port, you can manually change the audio output setting. To adjust settings, select [Sound and Screen] > [Audio Output Settings] > [Primary Output Port] > [DIGITAL OUT (OPTICAL)].
Output to Headphones You can set the audio that is output to the device such as a headset. You can output all audio, or output only chat audio. Select [Sound and Screen] > [Audio Output Settings] > [Output to Headphones]. The default setting is [Chat Audio]. Audio Format (Priority) You can set the format of audio output from the PS4™ system. Select [Sound and Screen] > [Audio Output Settings] > [Audio Format (Priority)]. The default setting is [Linear PCM]. PS4 Serial and Model Number Location The PS4's model and serial numbers are located in two places: On the original packaging and on the back of the system. Having these numbers available when you contact PlayStation Consumer Services will allow us to assist you faster and more accurately. On the box Serial number: The serial number is 11 characters long. It begins with the letters "MB" and ends with 9 numbers and is located below the bar code on the bottom of the box. In the example to the right, the serial number is in the yellow box and is MB876687266 Model number: The model number is located in two places on the bottom of the back, near the bar codes. It begins with CUH and is followed by a dash, 4 numbers and a letter. In the example to the right, the model number is in the boxes and is CUH-1001A. ![]() On the PS4 Serial number: The serial number is 11 characters long. It begins with the letters "MB" and ends with 9 numbers and is located in the lower left of the bottom of the system. In the example below, the serial number is in the blue box and is MB056222765. Model number: The model number is located in two places on the bottom of the back, near the bar codes. It begins with CUH and is followed by a dash, 4 numbers, and a letter. In the example below, the model number is in the yellow box and is CUH-1001A. ![]() PS4 Warranty Seal Location and Info There are two warranty seals on the PlayStation®4, and they are located on the back-middle of the console. Both of these seals must remain intact for the warranty to remain valid. If the warranty seals are removed or tampered with, the warranty for the console is void.This article provides additional information on the requirements for warranty service. While a warranty seal that is missing or tampered with voids the console's warranty, you may still be able to receive service for a fee. Please contact us for more information on out-of-warranty service. ![]() Last edited by Mavrick; 11-19-2013 at 02:39 PM. |
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Thanks given by: | Grim Reaper (09-07-2014) |
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#4 | |||
Gaming Moderator
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![]() Quote:
Quote:
Quote:
Last edited by Mavrick; 11-26-2013 at 05:45 PM. |
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Thanks given by: | Grim Reaper (09-07-2014), James125 (07-21-2014) |
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#8 |
Blu-ray Samurai
Sep 2007
Arkansas
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Thanks for taking this on Mavrick.
There is the issue that others and myself have had with the 1.50 update hanging up on the "Preparing to install" screen. You can delete the 1.50 update or press the PS button > go to an option like Chat. It will inform you that you need the 1.50 update and ask you if you want to DL it. Select Yes. When mine DL'ed the second time, it installed properly. |
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#12 |
Super Moderator
![]() Nov 2006
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Nice thread, Mavrick.
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#17 |
Active Member
Mar 2007
Palm Harbor, FL
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Awesome post! I'll keep checking back for any updates to this
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#19 | |
Gaming Moderator
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Cheers guys
![]() I haven't added the HDMI port issue yet, but here's a pic of what a damaged one looks like, to fix it you can bend it back down in to place with a pin or something similar. ![]() And a video explanation Last edited by Mavrick; 11-19-2013 at 06:59 PM. |
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#20 |
Blu-ray Prince
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Oh MY
No.. Those pins already look tampered with. ![]() Last edited by Derb; 11-19-2013 at 07:15 PM. |
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