Just got the replacement Black Pearl BD from Disney - Page 4 - Blu-ray Forum

whippersnapper · 11-29-2007, 07:41 PM

Quote:

Originally Posted by BStecke

It's not THAT noticeable. If you know exactly where to look you'll see it, but I wouldn't let it put me off of watching the movie.

I watched the movie on Blu-ray and didn't even notice the framing problem. However, I'll probably go in for the replacement disc since (now that I know the problem exists) I'm certain to notice the problem in future views. I'll add my kudos to Disney for their corrective actions.

dialog_gvf · 11-29-2007, 07:57 PM

Quote:

Originally Posted by Sean4000

I was never able to see it for some strange reason. Who knows.

I didn't notice it when I first viewed the film. But, once it is pointed out it does look a bit odd.

But, at the time there was a question whether this was a genuine error, or whether the DP had decided the original framing was incorrect. I guess Disney's reaction answers that question.

Too often people automatically equate different from other releases with wrong. Look at the whole nonsense about Bram Stocker's Dracula. It's very different than the DVD and the LaserDisc before it, but it looks absolutely amazing on Blu-ray. And really is the first time it has been released properly on home video.

Gary

Esox50 · 11-29-2007, 08:18 PM

Quote:

Originally Posted by dialog_gvf

Too often people automatically equate different from other releases with wrong. Look at the whole nonsense about Bram Stocker's Dracula. It's very different than the DVD and the LaserDisc before it, but it looks absolutely amazing on Blu-ray. And really is the first time it has been released properly on home video.

Not according to Dave Mack. After all, he went to film school, so he should know better than Kim Aubrey, Robert Harris, paidgeek, and Penton-Man.

You know they're still over there at AVS and HTF, saying that Dracula is akin to The Fifth Element. Thinking is, if they complain enough, Sony is eventually going to admit a massive conspiracy/cover-up and resissue.

We should all hold our breath for that...

Zvi · 11-29-2007, 08:22 PM

I'll go for the replacement, not that this one bothers me but why not.

NARMAK · 11-29-2007, 08:57 PM

It's great to see Disney is going to replace the disks but i want to know if this replacement program will be open to us in the UK or should i instantly assume the feeling of forget anybody else outside the US mentality that exists with most other countries & assume Disney cares for ALL it's customers

I wonder cause we got screwed out of the 5 free rebate offer the BDA has even when we pay more, as much as i hate HD-DUD, i gotta say, at least the 7 free DUDs offer with a DUD player is available here, so is it gonna be open or my assumption is right

BillCable · 11-29-2007, 09:58 PM

Quote:

Originally Posted by dialog_gvf

I didn't notice it when I first viewed the film. But, once it is pointed out it does look a bit odd.

I'm certain this has been answered before, but at what point in the movie does this error occur? I watched the Blu-ray as well and didn't notice anything.

BStecke · 11-29-2007, 10:00 PM

Quote:

Originally Posted by BillCable

I'm certain this has been answered before, but at what point in the movie does this error occur? I watched the Blu-ray as well and didn't notice anything.

25:39 is pretty obvious . . . later in the same scene where Norrington comes through the door and Sparrow is on the ground, he's talking and his head is cut off.

mikenike · 11-29-2007, 10:06 PM

Quote:

Originally Posted by Esox50

Not according to Dave Mack. After all, he went to film school, so he should know better than Kim Aubrey, Robert Harris, paidgeek, and Penton-Man.

Well, Dave Mack is not Francis Ford Coppola, who did not even authorize the previous format releases. He did authorize the Blu-Ray release and is featured in the extras in high definition (geez, his pink shirt is vibrant). So, the Blu-Ray is the definitive version thus far (in accordance to what Coppola wanted).

jkwest · 11-29-2007, 10:11 PM

Great news!!!

Thanks for the heads up!!

Esox50 · 11-30-2007, 04:14 AM

Quote:

Originally Posted by mikenike

Well, Dave Mack is not Francis Ford Coppola, who did not even authorize the previous format releases. He did authorize the Blu-Ray release and is featured in the extras in high definition (geez, his pink shirt is vibrant). So, the Blu-Ray is the definitive version thus far (in accordance to what Coppola wanted).

But this BD release didn't have the sticker w/ Francis Ford Coppola's name that the old Laserdisc had.

Gawd, when he posted that I laughed so hard that my admin assistant came into my office and asked what was going on.

CptGreedle · 11-30-2007, 04:44 PM

For those you missed it... Disney is releasing the fixed versions now that will solve the problem here. They will even have a disc exchange "very soon"
But read this: http://www.highdefdigest.com/news/sh...Very_Soon/1219
They are totally blowing this issue out of proportion! They treat it like some kind of MAJOR problem that destroys the movie and makes it un-watch-able.
Well at least they admit that it did get good reviews and the fix is coming out.

I just wished this never happened cause it is only supplying more FUD for HD-DVD.

ethanrom · 11-30-2007, 10:30 PM

How do I go about returning the POTC 2 Blu-ray disc? just send them my disc and wait for them to send me another one?

aygie · 11-30-2007, 10:35 PM

you wait until they announce that they are going to do it

Zaphod · 11-30-2007, 10:35 PM

Quote:

Originally Posted by ethanrom

How do I go about returning the POTC 2 Blu-ray disc? just send them my disc and wait for them to send me another one?

There has been no official announcement yet for the process. Also it is for only POTC The Curse of the Black Pearl, not Dead Man's Chest

ay221 · 12-06-2007, 04:17 AM

No update on the status?

DrinkMore · 12-06-2007, 06:44 AM

I have a bad feeling that I am not going to be able to purchase the "new" disc. I think I will have to "exchange" my old to get the new and I don't want to do that.

Maybe they will have the new disc for sale soon?

love blu or go home! · 12-14-2007, 05:44 PM

Take a look at the email the sent me today.

Dear Valued Consumer,

Thank you for the e-mail regarding your Pirates of the Caribbean Blu-ray disc. We are concerned about your inquiry and would like an opportunity to address this issue with greater detail. It sounds like there may be an issue with the disc that you have.

Please forward us your full mailing address and phone number. Upon receiving your information, we will send out a one time replacement Blu-ray disc.

If you have any other questions please you may also contact us at disneyinfo@disneyhelp.com

Thank you,
Walt Disney Home Entertainment Technical Support

Did any else get this email?

tiger roach · 12-14-2007, 05:46 PM

Which disk and what was the problem? The one in #1 with the heads being cut off for 1/1000 of a second?

supersix4 · 12-14-2007, 05:48 PM

Quote:

Originally Posted by tiger roach

Which disk and what was the problem? The one in #1 with the heads being cut off for 1/1000 of a second?

I still havent seen the heads cut off

finalfantasy · 12-14-2007, 05:48 PM

Did you contact them first?

If not, a possible scam?

I mean, do you have a defective BRay disc? Is that even possible?

11-29-2007, 08:22 PM	#64
Zvi Blu-ray Guru Member since:Jul 2006 Blu-ray collection:121	I'll go for the replacement, not that this one bothers me but why not. Last edited by Zvi; 11-29-2007 at 08:30 PM.

11-30-2007, 10:30 PM	#72
ethanrom Member Member since:Apr 2007	POTC Return Policy How do I go about returning the POTC 2 Blu-ray disc? just send them my disc and wait for them to send me another one?

12-14-2007, 05:44 PM	#77
love blu or go home! Active Member Member since:Oct 2007 Location:NYC, New York Trading Score:3	Disney is sending me a replacement blu-ray disc for Pirates 1 Take a look at the email the sent me today. Dear Valued Consumer, Thank you for the e-mail regarding your Pirates of the Caribbean Blu-ray disc. We are concerned about your inquiry and would like an opportunity to address this issue with greater detail. It sounds like there may be an issue with the disc that you have. Please forward us your full mailing address and phone number. Upon receiving your information, we will send out a one time replacement Blu-ray disc. If you have any other questions please you may also contact us at disneyinfo@disneyhelp.com Thank you, Walt Disney Home Entertainment Technical Support Did any else get this email? Last edited by love blu or go home!; 12-18-2007 at 10:19 PM.

12-14-2007, 05:48 PM	#80
finalfantasy Banned Member since:Nov 2007 Location:Playstationville, USA Blu-ray reviews:1	Wait a minute Did you contact them first? If not, a possible scam? I mean, do you have a defective BRay disc? Is that even possible?

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11-29-2007, 08:57 PM	#65
NARMAK Blu-ray Prince Member since:Feb 2007 Location:United Kingdom Blu-ray collection:141 Trading Score:18	It's great to see Disney is going to replace the disks but i want to know if this replacement program will be open to us in the UK or should i instantly assume the feeling of forget anybody else outside the US mentality that exists with most other countries & assume Disney cares for ALL it's customers I wonder cause we got screwed out of the 5 free rebate offer the BDA has even when we pay more, as much as i hate HD-DUD, i gotta say, at least the 7 free DUDs offer with a DUD player is available here, so is it gonna be open or my assumption is right

11-29-2007, 10:11 PM	#69
jkwest Off-Topic King Member since:Jul 2007 Location:Northern California PSN Id: jkwest5 Blu-ray reviews:1 Trading Score:20	Great news!!! Thanks for the heads up!!

11-30-2007, 04:44 PM	#71
CptGreedle Blu-ray Ninja Member since:Jul 2007 Location:Sworn super-hero now services Atlanta (and suburbs). Blu-ray collection:128 Blu-ray reviews:5	For those you missed it... Disney is releasing the fixed versions now that will solve the problem here. They will even have a disc exchange "very soon" But read this: http://www.highdefdigest.com/news/sh...Very_Soon/1219 They are totally blowing this issue out of proportion! They treat it like some kind of MAJOR problem that destroys the movie and makes it un-watch-able. Well at least they admit that it did get good reviews and the fix is coming out. I just wished this never happened cause it is only supplying more FUD for HD-DVD.

11-30-2007, 10:35 PM	#73
aygie Blu-ray Ninja Member since:Jul 2007 Location:PSN Network: Aygie Blu-ray collection:99	you wait until they announce that they are going to do it

12-06-2007, 04:17 AM	#75
ay221 Special Member Member since:Oct 2006	No update on the status?

12-06-2007, 06:44 AM	#76
DrinkMore Banned Member since:Apr 2007 Location:That's What She Said! Blu-ray collection:140 Blu-ray reviews:7 Trading Score:3	I have a bad feeling that I am not going to be able to purchase the "new" disc. I think I will have to "exchange" my old to get the new and I don't want to do that. Maybe they will have the new disc for sale soon?

12-14-2007, 05:46 PM	#78
tiger roach Special Member Member since:Aug 2007 Location:Houston, TX Blu-ray collection:141 Blu-ray reviews:1	Which disk and what was the problem? The one in #1 with the heads being cut off for 1/1000 of a second?

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