Aspect Ratio Issue on my New System

[pferreira]

Hi, I just started getting into 4K and bought myself a Samsung 4K Smart TV and a Panasonic DP-UB450. I've tried every option but for the life of my I can't figure out how to get the correct aspect ratio to watch stuff. For example:

1) TNG on blu-ray was filmed in 4:3 and is presented in a window that is faithful to how it should look. However on my new TV and 4K blu-ray player only the sides have bars.

2) When I try to play a movie with a 2:35:1 aspect ratio it plays it in 1:85:1 meanwhile 1:85:1 films are presented in full screen.

I've tried a combination of options none seem to be working. I have also noticed that Auto Wide is greyed out on my display for some reason.

Can anybody help with this so I'm playing movies in the aspect ratio they were intended? Step by step instructions would be good since there's a ton of options on either piece of equipment.