Rocky / Rocky II 4K UHDs coming in February 2023

[peter6831]

I don't know if anyone else took advantage of the Amazon sale but I picked up the collection for £30 and from what I can tell my collection came with the corrected discs as I can hear the piano cue in every audio track during Rocky 1!

https://www.patreon.com/posts/yo-adr...rner-101848761

[High Chaparral]

Thank you to the people in this thread who posted the details of the return program.

I forwarded my Amazon order confirmation email from when I bought the 4K set in November 2023 over to wbcustomerservices@vantiva.com along with my name and address. That was Jan 4th (a Saturday) and they got back to me the following Monday morning with confirmation that they would send me replacements.

The replacements turned up this morning, so barely a ten calendar day turnaround. Well packed in a cardboard box with the discs in individual Amaray cases. Pretty impressed with the service. Bad Q&A is a pain in the arse, but a good replacement program makes up for most of it.

[LeSamourai.]

HMV are selling the Rocky UHD as part of a 3 for £40 deal. Would these individual releases have the defective discs?

https://hmv.com/search?searchtext=Ro...2BHD%2BBlu-ray

[Markgway]

Just got ROCKY from HMV and it's the old disc.

Unbelievable after 2 years, but there you go.

[HarryP221]

Originally Posted by Markgway

Just got ROCKY from HMV and it's the old disc.

Unbelievable after 2 years, but there you go.

Wow, that sucks. Here's a copy of my post about getting replacement Rocky UHDs. Hope you find it useful.

Originally Posted by HarryP221

Try this:

1) Send an email to wbcustomerservices@vantiva.com saying that you are aware of errors on the first four Rocky 4Ks and the replacement programme for them.

2) Include a copy of your proof of purchase and the name and address you would like any replacements sent to.

3) Sit back and wait.

You may get a corrected, new and sealed boxset of all four films as a replacement instead of individual titles. I sent them a copy of my proof of purchase for Rocky III only, yet received a new boxset of all four films in replacement, and I know others did too.

I reckon sending out a new boxset instead of sorting individual releases is a lot easier for them, and I look on their generosity as their way of apologising for the buggeration. Great customer service.

Hope this helps.

[Markgway]

I've sent Warners an e-mail.

I previously got replacements for III and IV, which I'd bought a while back.

I assumed after two years HMV would have corrected copies.

How naive am I?

And why I buy II I'll likely have the same issue again...

[OutlawTorn]

Originally Posted by Markgway

I've sent Warners an e-mail.

I previously got replacements for III and IV, which I'd bought a while back.

I assumed after two years HMV would have corrected copies.

How naive am I?

And why I buy II I'll likely have the same issue again...

Did you get a response to this? I just received the first Rocky as it was only £9.99 on HMV and got the old discs. I’ve emailed as well.

[Markgway]

Originally Posted by OutlawTorn

Did you get a response to this? I just received the first Rocky as it was only £9.99 on HMV and got the old discs. I’ve emailed as well.

Yes, they sent me a replacement copy.

[OutlawTorn]

Originally Posted by Markgway

Yes, they sent me a replacement copy.

Thanks, I emailed and got a response that a copy had been despatched, so all good.