MoviePass

[IXOYE1989]

Originally Posted by Samus Aran

If you've left MoviePass, you might want to consider getting your credit card replaced.

Why not just change the credit card number on the account? Is it really necessary to go as far as getting CC replaced?

[Jennifer Lawrence Fan]

Originally Posted by IXOYE1989

Why not just change the credit card number on the account? Is it really necessary to go as far as getting CC replaced?

I was thinking of doing that and adding a card that as no money on it. Like a few others have.

[Chaotic]

I cancelled mine months ago, i hope i havent been charged with anything else. Wouldn't be surprised since they charged me twice one month earlier this year.

[Jennifer Lawrence Fan]

Originally Posted by Chaotic

I cancelled mine months ago, i hope i havent been charged with anything else. Wouldn't be surprised since they charged me twice one month earlier this year.

Just check your bank statement.

[Destinys Memory]

Originally Posted by Samus Aran

If you've left MoviePass, you might want to consider getting your credit card replaced.

Not necessary. Buy a Vanilla Visa at a 7-eleven, spend the balance, then replace your payment method with that $0 card. That's what I've done.

Two showings of Halloween, one of which they removed early in the morning and one showing of The Hate U Give, and both were allegedly "supported" films on their list. Time to quit when they won't support their "supported" films.

MoviePass is nothing but a scam unless you exclusively use e-ticketing, and people are starting to have issues with even that now.

Get off the Titanic and into the lifeboats before it's too late.

[ctujackbauer]

I don't see why you should replace your credit card. If moviepass really wanted to screw people, they'd renew all the annual subscriptions for another year's payment, then close up shop. Even though that would be completely against their own T&C's (which they change seemingly every month now.)

[MDJ]

Only 6:45 El Royale showing up, not the 12:00 . What a joke. No one answering the phone. I'm officially out

[jacobsever]

Only the 7:45pm El Royale is showing up at my Alamo. Which is perfect, because that's the only time I was interested in anyway.

[Groot]

Originally Posted by ctujackbauer

I don't see why you should replace your credit card. If moviepass really wanted to screw people, they'd renew all the annual subscriptions for another year's payment, then close up shop. Even though that would be completely against their own T&C's (which they change seemingly every month now.)

People have went to prison for stuff like that.

See: Enzyte

Thousands of consumer complaints were made to the Better Business Bureau about the company's business practices, especially the "autoship" program that repeatedly charged customers' credit cards for refills even after they canceled their orders.

On September 21, 2006, Berkeley Premium Nutraceuticals; its owner and president, Steve Warshak; and five other individuals were indicted by the United States, Southern District of Ohio, U.S. Attorney Greg Lockhart, on charges of conspiracy, money laundering, and mail, wire, and bank fraud. The indictment alleged that the company defrauded consumers and banks of US$100 million.

https://en.wikipedia.org/wiki/Enzyte

[jacobsever]

I'm not getting the disappearing showtimes like I've heard complaints about. So many people on Reddit are claiming all showtimes disappear at 11am.



Last time I used MoviePass (at a non e-ticket location), I checked in at 5:49pm for a 7:00pm showing. No issues.

[Samus Aran]

Originally Posted by MDJ

Only 6:45 El Royale showing up, not the 12:00 . What a joke. No one answering the phone. I'm officially out

Nothing they do to screw people over should come as a surprise anymore.

I just looked up the showtimes on my app. The vast majority of theaters only has one evening showtime listed. And of course they'll all disappear from the app in a few hours.

[cmcclure16]

I finally canceled today as well. The only reason I had stayed is because I had 1 e-ticketing theater nearby however it seems that Studio Movie Grill has pulled their e-ticketing option now so I really can’t use the app anymore.

[Samus Aran]

Anyone get this email today? What a joke.

[xbs2034]

I got an email a few days ago saying I could come back at a 30% discount (6.99 a month) for 3 months, and then one again extending the offer today.
I'm guessing they are desperately trying to boost their subscription numbers before next reports/meetings, but given how bad they got in August and what I read about them now, so happy to have left the service (I took the partial refund for annual subscription), and I hope these tactics don't lure people into somehow thinking MP is a good deal anymore.

[eselv73]

Originally Posted by cmcclure16

I finally canceled today as well. The only reason I had stayed is because I had 1 e-ticketing theater nearby however it seems that Studio Movie Grill has pulled their e-ticketing option now so I really can’t use the app anymore.

You are the second person to say their SMG stopped accepting moviepass... its the only location I go to anymore with moviepass since its a terrible service without eticketing. Hopefully mine lasts until mid-December when my year is up. Saw Halloween today at Studio Movie Grill and it worked normally.

[HenryHill]

I just got a new Moviepass card in the mail, with a note saying they have switched prepaid card providers so my old card is invalid now. Of course, when I tried to activate the new card online, the activation web page was 404'd.

Did this happen to anyone else? My membership ends in March, but until then I still want to use it.

[supersix4]

Originally Posted by xbs2034

I got an email a few days ago saying I could come back at a 30% discount (6.99 a month) for 3 months, and then one again extending the offer today.
I'm guessing they are desperately trying to boost their subscription numbers before next reports/meetings, but given how bad they got in August and what I read about them now, so happy to have left the service (I took the partial refund for annual subscription), and I hope these tactics don't lure people into somehow thinking MP is a good deal anymore.

Guarantee with the antics they pulled not even just a price hike and normal use, but the fake billing people with emails, or refusing to cancel plus all the games they played for months their subs are probably down over 50% lol

[The Great Owl]

I don't think that MoviePass is going to take money from our credit cards out of the clear blue after we've canceled.

The trick is to avoid the sneaky “opt in” stuff that they might try to throw your way. If you cancel MoviePass, then try not to use your MoviePass app again before the final cancellation date becomes effective, because they reportedly throw some pop-ups at you to trick you into opting back in for a new term.

After I canceled my MoviePass the other day, I saved my cancelation email confirmation, and I also deleted the app entirely from my iPhone.

It's best to avoid any association, even tangentially, with the company after you cancel your membership.

[Nexus]

What is this app trick that everyone is talking about?

[Samus Aran]

Originally Posted by Nexus

What is this app trick that everyone is talking about?

After midnight when the showtimes refresh and every regular price showing appears (and before MoviePass starts removing showtimes and movies), go to the movie theater listing you want to attend and leave the app on that theater's showtimes, don't swipe out. Then check into whatever you want when you get to the theater.

On my iPhone I can press the home button to get out of the app, and when I return to the app it'll still be on that listing. If you exit out of the showtimes to another part of the MoviePass app, it will refresh to match all the changes they made.

Not really a trick used for going into a non-listed movie since they don't require a photo anymore although it can be used for that, but it's still helpful for getting the showtime you want since they're being jerks and removing times left and right.