Warner replacement program for Matrix Revolutions - Page 5 - Blu-ray Forum

bhampton · 08-07-2009, 06:59 PM

At the very least,... This glitch is giving people a reason to watch this movie.

ArrestedDevelopment · 08-07-2009, 09:13 PM

Did anyone else not give their UPC? I was just asked for my name and address and I was told I'd receive it with a week or two. They didn't ask for a UPC. I'm assuming that the phone number must be so unknown that they trust that those know it have the movie on blu-ray.

odin24 · 08-07-2009, 10:11 PM

I read about this on this thread last night, called this afternoon... gave my information and he did ask for the UPC code.

I'm in Canada, he said it should arrive in 5-10 business days.

TL OWNS U · 08-07-2009, 11:35 PM

If TL buys the matrix collection, will TL get this problem? TL doesn't want to call the number for a replacement disk.

bhampton · 08-07-2009, 11:39 PM

Quote:

Originally Posted by TL OWNS U

If TL buys the matrix collection, will TL get this problem? TL doesn't want to call the number for a replacement disk.

Don't worry about it. No one watches Revolutions anyway. (Unless it's to look for the glitch or verify that it's been fixed.)

-Brian

TL OWNS U · 08-07-2009, 11:41 PM

Quote:

Originally Posted by bhampton

Don't worry about it. No one watches Revolutions anyway. (Unless it's to look for the glitch or verify that it's been fixed.)

-Brian

TL just wanted to buy it so TL can see why THe Matrix is the great movie everyone claims it to be

wormraper · 08-07-2009, 11:42 PM

Got my Terminator 3 replacement order in today as well. I have the original release and only have a 720p tv but when I upgrade it will be nice to have the 1080 p version

Deadset · 08-07-2009, 11:49 PM

Quote:

Originally Posted by batman713

Did anyone else not give their UPC? I was just asked for my name and address and I was told I'd receive it with a week or two. They didn't ask for a UPC. I'm assuming that the phone number must be so unknown that they trust that those know it have the movie on blu-ray.

They asked for my proof of purchase number. I verified the UPC number as well.

2 weeks estimate for me.

Death_Dealer · 08-08-2009, 12:20 AM

Just did it name and address thats it.

mkivsuptt · 08-08-2009, 12:33 AM

Quote:

Originally Posted by batman713

Did anyone else not give their UPC? I was just asked for my name and address and I was told I'd receive it with a week or two. They didn't ask for a UPC. I'm assuming that the phone number must be so unknown that they trust that those know it have the movie on blu-ray.

I didn't give my UPC. I'm actually at work right now as I write this, and just finished my phone call with them. I was actually worried that I'd have to give my UPC, but I guess I got lucky, and all she asked for was my name, address, and phone number.

kndy · 08-09-2009, 03:55 AM

Wow that didn't take long to receive the replacement BD...they said two weeks...it took more like two days.

Krueger81 · 08-09-2009, 05:58 AM

I ordered my replacement disk on Thursday morning got it today Saturday. I had the Matrix collection on Blu since the day it came out and still haven't watched any of the 3 films as of yet.

Sith4Brains · 08-09-2009, 09:15 AM

Just shot off an email to WB Australia to see if they are replacing discs. They should as we have the US release here and the disc has the same error.

Hopefully will hear back with good news in the next couple of days.

bhampton · 08-09-2009, 11:03 AM

For those who got the replacement...

Was it just shipped in a paper sleeve or did they put it in some type of protective case or so?

=Brian

Kryptonic · 08-09-2009, 11:16 AM

If I remember, my Superman replacement DVD's were shipped in a standard DVD envelope with the disc itself in a sleeve inside the envelope.

Krueger81 · 08-09-2009, 06:01 PM

Quote:

Originally Posted by bhampton

For those who got the replacement...

Was it just shipped in a paper sleeve or did they put it in some type of protective case or so?

=Brian

The disc came in a sleeve but they taped it to 2 thin pieces or cardboard then put in the envelope.

Deadset · 08-09-2009, 06:04 PM

Quote:

Originally Posted by kndy

Wow that didn't take long to receive the replacement BD...they said two weeks...it took more like two days.

That's good to hear. I wonder what I'm going to do with my old blu-ray of revolutions? I could try out my new 12 gauge I guess

Spymaster · 08-09-2009, 06:26 PM

Delighted to hear this problem has finally been addressed and corrected. I held off buying the set until it was resolved.

So my question is: how long before corrected sets make their way to Amazon?

Krueger81 · 08-09-2009, 07:38 PM

Quote:

Originally Posted by Spymaster

Delighted to hear this problem has finally been addressed and corrected. I held off buying the set until it was resolved.

So my question is: how long before corrected sets make their way to Amazon?

Not sure on that one. But you should just buy the set then call for the replacement. It doesn't take long to arrive.

SlmShdy1 · 08-09-2009, 08:14 PM

I got the boxset last year for my birthday and I haven't opened it yet. I'm waiting for a day by myself to watch them all back to back. Anyway... do they want the UPC on the boxset or is there a UPC on the individual case as well?

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08-07-2009, 06:59 PM	#81
bhampton Blu-ray Count Member since:Aug 2007 4K collection:988 Blu-ray collection:2544 DVD collection:67 Blu-ray reviews: 6 Trading Score:18	At the very least,... This glitch is giving people a reason to watch this movie.

08-07-2009, 09:13 PM	#82
ArrestedDevelopment Banned Top contributor Member since:Jul 2009 Location:The O.C. 4K collection:491 Blu-ray collection:1624 DVD collection:68	Did anyone else not give their UPC? I was just asked for my name and address and I was told I'd receive it with a week or two. They didn't ask for a UPC. I'm assuming that the phone number must be so unknown that they trust that those know it have the movie on blu-ray.

08-07-2009, 10:11 PM	#83
odin24 Active Member Member since:May 2008 Location:Windsor, Ontario Blu-ray reviews:1	I read about this on this thread last night, called this afternoon... gave my information and he did ask for the UPC code. I'm in Canada, he said it should arrive in 5-10 business days.

08-07-2009, 11:35 PM	#84
TL OWNS U Blu-ray Guru Member since:Jul 2009 Location:Missouri PSN: TLOWNESU Blu-ray collection:47 Blu-ray reviews:15 Trading Score:2	If TL buys the matrix collection, will TL get this problem? TL doesn't want to call the number for a replacement disk.

08-07-2009, 11:42 PM	#87
wormraper Blu-ray Archduke Member since:Aug 2007 Location:Tucson Arizona 4K collection:969 Blu-ray collection:5300 Blu-ray reviews:2 Trading Score:572	Got my Terminator 3 replacement order in today as well. I have the original release and only have a 720p tv but when I upgrade it will be nice to have the 1080 p version

08-08-2009, 12:20 AM	#89
Death_Dealer Member Member since:Mar 2008 Home Theater Gallery:17 Blu-ray collection:571	Just did it name and address thats it.

08-09-2009, 03:55 AM	#91
kndy Blu-ray Guru Member since:Dec 2008 Location:Urban Haute Bourgeoisie Home Theater Gallery:136 Blu-ray collection:1903 Blu-ray reviews: 41 Trading Score:17	Wow that didn't take long to receive the replacement BD...they said two weeks...it took more like two days.

08-09-2009, 05:58 AM	#92
Krueger81 Active Member Member since:Oct 2007 Location:California 4K collection:167 Blu-ray collection:784 Trading Score:2	I ordered my replacement disk on Thursday morning got it today Saturday. I had the Matrix collection on Blu since the day it came out and still haven't watched any of the 3 films as of yet.

08-09-2009, 09:15 AM	#93
Sith4Brains Active Member Top ranked HT gallery Member since:Aug 2008 Location:Melbourne, Australia Home Theater Gallery:54 4K collection:34 Blu-ray collection:231 DVD collection:2 Trading Score:2	Just shot off an email to WB Australia to see if they are replacing discs. They should as we have the US release here and the disc has the same error. Hopefully will hear back with good news in the next couple of days.

08-09-2009, 11:03 AM	#94
bhampton Blu-ray Count Member since:Aug 2007 4K collection:988 Blu-ray collection:2544 DVD collection:67 Blu-ray reviews: 6 Trading Score:18	For those who got the replacement... Was it just shipped in a paper sleeve or did they put it in some type of protective case or so? =Brian

08-09-2009, 11:16 AM	#95
Kryptonic Suspended Member since:Jul 2009 Trading Score:45	If I remember, my Superman replacement DVD's were shipped in a standard DVD envelope with the disc itself in a sleeve inside the envelope.

08-09-2009, 06:26 PM	#98
Spymaster Senior Member Member since:Sep 2008 Location:Cheshire, UK Blu-ray collection:236	Delighted to hear this problem has finally been addressed and corrected. I held off buying the set until it was resolved. So my question is: how long before corrected sets make their way to Amazon?

08-09-2009, 08:14 PM	#100
SlmShdy1 Blu-ray Guru Top contributor Member since:Nov 2007 Location:Honolulu, HI PlayStation® PSN: SlmShdy1 Home Theater Gallery:39 Blu-ray collection:292	I got the boxset last year for my birthday and I haven't opened it yet. I'm waiting for a day by myself to watch them all back to back. Anyway... do they want the UPC on the boxset or is there a UPC on the individual case as well?

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