Inside Man- Audio issue

[Todd Smith]

Originally Posted by Gremal

So you would sooner pass over a title with a problem in the right surround channel that lasts only the final part of the movie compared with more noticeable audio problems affecting all channels of other BDs.

No, I would pass over a title that has a mixing team issue (again which is NOT on the HD-DVD) for ~25% of the film, including the ending which is a significant problem.

Originally Posted by Gremal

What's not to understand? I've explained it repeatedly. I'm putting the problem in perspective.

I have read your explanation, and coupled with your contradicting review (the disc has a serious issue, but you should still buy it? ), I dont get it.

Originally Posted by Gremal

Why second guess my recommendation without even feasting your ears and eyes on the BD? I'm perfectly capable of putting my feet in the shoes of average BD consumers and I'm perfectly confident in my description of the audio performance as reference level with an acknowledgment of the problem.

I dont represent the "average BD consumers" and neither do the VAST majority of people who read your reviews......most of us here are enthusiasts which goes beyond the norm to some degree and to most these people, this would be considered unnacceptable.

Again, when somebody tells me the issue is "serious" and it affects ~25% of the film, that is all I need to hear (or not hear in this case). Again, DigitalFreakNYC is somebody whos opinion I know and have learned to trust over the years associating with him on AVS forum. Knowing how picky I am with audio, a purchase would be something I would regret considering there is a serious mixing flaw which is not present on the HD-DVD.

Originally Posted by Gremal

Likewise it's your reputation. You have made a decision about a BD without having heard or seen it.

I dont have to hear a BR that has a mix that is flawed for ~25% of the film to know that a purchase is out of the question. Just knowing that, and again, knowing that the issue is NOT on the HD-DVD is more than enough to keep me from a purchase. In light of that, I am confident my reputation will NOT be harmed

Originally Posted by Gremal

I can only comment on the disc as-is. I am not interested in downplaying the problem, but I am also not interested in getting on a bandwagon that throws out the baby with the bathwater and makes a mountain of a molehill. I hope it gets fixed, obviously. But even if it doesn't, I strongly recommend it for the reasons I have stated repeatedly.

You are downplaying the problem for reasons unknown.....Bottom line is a mistake has been made and it is a big one considering it harms ~25% of the film! I dont feel I am making a mountain out of a molehill, but am simply calling it like it is which you are not for whatever reason.

Bottom line is this disc is flat out flawed as far as the audio mix. If the company wants to do the right thing, they will fix it, period. This is a big enough issue to be deemed unacceptable as far as a purchase IMO.

[Todd Smith]

Originally Posted by jwbbud

You are beating the same point over an over, The reviewer has taken this stance and is firmly behind it. Its his final words of advice and thats all it is. Some agree, others will disagree I recommend we give this a viewing to establish the severity of the audio issue. Universal has always offered a solid product in the audio department and i dont look for any different here. They also have shown in the past that they do stand behind what they produce and will remedy the situation if needed

After viewing, feel free to contact to Universal and make them aware of the problem and your thoughts on it.

btw- I am not an audio nut in the sense of the words so I am probably the minority here

In all due respect, I dont consider a mix that is flawed for ~25% of the film to be a "solid product" when it is a known mistake (considering the HD-DVD does not have this issue). In general though, I do agree that Universal does put out solid offerings.

I will only reiterate my points as is neccessary in the discussion I am having with the reviewer.

I think if you were an "audio nut" you would understand my stance (and other audio enthusiasts such as DigitalFreakNYC) better.

[Gremal]

Originally Posted by Todd Smith

I have read your explanation, and coupled with your contradicting review (the disc has a serious issue, but you should still buy it? ), I dont get it.

How many times are you going to say this. You don't get it. Enough said. My previous posts explain why I recommend it very clearly.

Again, when somebody tells me the issue is "serious" and it affects ~25% of the film,

It affects 25% of a rear channel of the DTS-HD MA track. You are making it sound like the entire film is ruined and that is not the case. Also, you have not heard even one moment of the DTS-HD MA track and are in no position to make a call on it. Not the first hour and 33 mins, not the last half hour--nada.

Again, DigitalFreakNYC is somebody whos opinion I know and have learned to trust over the years associating with him on AVS forum. Knowing how picky I am with audio, a purchase would be something I would regret considering there is a serious mixing flaw which is not present on the HD-DVD.

Then you're admitting you are letting personal bias affect your thinking rather than letting your ears be the judge.

You are downplaying the problem for reasons unknown.....

Nonsense. I fully acknowledge the problem and thanked DigitalFreakNYC for bringing it to my attention. The audio performance is overall exemplary with extended highs, deep full bass, clear dialog and brilliant midrange. I am not going to bash the entire BD for a problem with the right channel that most people would not even notice unless it was pointed out to them in advance.

[Todd Smith]

The track is flawed and needs a fix, period. Nobody in their right mind who has a 5.1 setup would buy this if they care at all about getting correct audio. I think Universal will step up to the plate and do the right thing (atleast I hope).

[Ken Brown]

Hey all. I just read this thread and sent our Universal contacts a detailed e-mail to let them know about the error on the track. Hopefully, this is an issue limited to screener copies. However, I'll update you once I know if it affects retail copies as well.

Considering an issue of this nature can lead to a recall or a delay, I'll be sure to relay any information I get back from the studio in this thread. Thanks for your patience, thanks for catching problems like this one, and thanks as always for posting!

[cembros]

Originally Posted by Ken Brown

Hey all. I just read the previous thread about the 'Inside Man' 5.1 mix and sent our Universal contacts a detailed e-mail to let them know about the error on the track. Hopefully, this is an issue limited to screener copies. However, I'll update you once I know if it affects retail copies as well.

Considering an issue of this nature can lead to a recall or a delay, I'll be sure to relay any information I get back from the studio in this thread. Thanks for your patience, thanks for catching problems like this one, and thanks as always for posting!

thank you so much for addressing the issue. I was really disapointed at how other moderators handeled the situation by dismissing it and deleting posts and eventually closing the thread. Thank You

[Ken Brown]

Originally Posted by cembros

thank you so much for addressing the issue. I was really disapointed at how other moderators handeled the situation by dismissing it and deleting posts and eventually closing the thread. Thank You

No problem. Let's just keep this thread focused on the issue at hand and not anyone's opinion of how severe or minor that issue is. If everyone can stay on target, we'll be able to share information more effectively, address the problem more immediately, and find out how Universal plans to address the situation.

Agree with him or disagree, I can assure you Greg had the best of intentions. He certainly wasn't trying to stubbornly defend a technical error on the audio track, he was simply attempting to put his opinion of the severity of the issue in perspective.

As long as we can avoid insults and arguments, we can keep this thread going without having to start another from scratch

[Geezer00003]

Originally Posted by cembros

thank you so much for addressing the issue. I was really disapointed at how other moderators handeled the situation by dismissing it and deleting posts and eventually closing the thread. Thank You

Totally agree!

And to Ken Brown, well done and THX.

Cheers

[DigitalfreakNYC]

Just an FYI...I emailed my rep at Universal as well yesterday. I will let you know if/when I hear anything back from them.

[phantompwr]

I'm glad someone restarted a thread about this, hopefully it won't devolve into bickering this time. Although I won't be so full of myself to think I definitely would have noticed this issue, now that I know about it, I know I will notice it.
Please post when you find out about this issue, I am very excited about this release.

[Ken Brown]

Originally Posted by DigitalfreakNYC

Just an FYI...I emailed my rep at Universal as well yesterday. I will let you know if/when I hear anything back from them.

Thanks for all your help and detailed information. Everyone here really appreciates your contributions on the boards!

From what I hear, Bill Hunt also reached out to Universal so at least one of us should hear an answer soon. Thanks as always for posting!

[DigitalfreakNYC]

Originally Posted by Ken Brown

Thanks for all your help and detailed information. Everyone here really appreciates your contributions on the boards!

From what I hear, Bill Hunt also reached out to Universal so at least one of us should hear an answer soon. Thanks as always for posting!

No problem. I appreciate your appreciation.

I just want this whole thing worked out and make sure it doesn't happen again.

[Deciazulado]

Originally Posted by cembros

thank you so much for addressing the issue. I was really disapointed at how other moderators handeled the situation by dismissing it and deleting posts and eventually closing the thread. Thank You

I apologize for some of the incidents . opinions are like flowers each one is different and sometimes emotions get heated and everybody in the forum, all are a passionate bunch, cinemaphiles and Blu-raydonians alike and we all obviously care about quality and films, so I hope everyone who got involved banned slighted or attacked feels calmer now and if you don't, let me express again my deepest apologies (and yes that means you) on behalf of me and the site I really don't want anybody to be offended nor feel personally attacked for their opinions. Experienced or no experienced. Have you ever been blu-experienced? But sometime s it happens that's the nature of forums. It's late and it has been a long night , addressing this issues Overall we have always been very tolerant in this forum and we want it to stay that way. If someone disagrees with someone please use normal discourse to do it ie formal discussion and debate of a topic.

[jw]

Your post alone with all the smilies should lighten the mood
I second the notion and as a group we will try to do better in the future

[sunnyny2000]

Originally Posted by Deciazulado

I apologize for some of the incidents . opinions are like flowers each one is different and sometimes emotions get heated and everybody in the forum, all are a passionate bunch, cinemaphiles and Blu-raydonians alike and we all obviously care about quality and films, so I hope everyone who got involved banned slighted or attacked feels calmer now and if you don't, let me express again my deepest apologies (and yes that means you) on behalf of me and the site I really don't want anybody to be offended nor feel personally attacked for their opinions. Experienced or no experienced. Have you ever been blu-experienced? But sometime s it happens that's the nature of forums. It's late and it has been a long night , addressing this issues Overall we have always been very tolerant in this forum and we want it to stay that way. If someone disagrees with someone please use normal discourse to do it ie formal discussion and debate of a topic.

Thanks. This makes me feel a lot better. I withheld my opinion on this matter in the fear of getting banned like a couple of other members. My opinion would've been about the severity of the audio problem, but since its off topic, no point of mentioning it now .

[Todd Smith]

Originally Posted by Ken Brown

Hey all. I just read this thread and sent our Universal contacts a detailed e-mail to let them know about the error on the track. Hopefully, this is an issue limited to screener copies. However, I'll update you once I know if it affects retail copies as well.

Considering an issue of this nature can lead to a recall or a delay, I'll be sure to relay any information I get back from the studio in this thread. Thanks for your patience, thanks for catching problems like this one, and thanks as always for posting!

Thanks so much for your contributions Ken. Sounds like we are on a constuctive path to get this thing fixed Thanks again to DigitalfreakNYC for finding this issue

[Ken Brown]

Originally Posted by Deciazulado

Best. Smiley. Parade. Ever!

[dannycj]

Originally Posted by Gremal

Nonsense. I fully acknowledge the problem and thanked DigitalFreakNYC for bringing it to my attention. The audio performance is overall exemplary with extended highs, deep full bass, clear dialog and brilliant midrange. I am not going to bash the entire BD for a problem with the right channel that most people would not even notice unless it was pointed out to them in advance.

Well see this is the problem it has been pointed out. And therefore it will be noticed no matter how slight the problem is. I'm very curious to see how slight this problem is, and why it wasn't picked up by "professional" reviewers.

[aramis109]

Thanks for the updates and for re-opening this thread. I was really disappointed to see it get closed. Seemed like a lot of folks who don't log in on the weekends were going to totally miss the issue. Glad to see that now that won't be the case.

I'm interested in hearing what the studio has to say. I'm personally holding off on buying this until it's been properly addressed. I am definitely a fan of the movie but will keep ahold of my dvd copy just a bit longer. Hopefully they can get a replacement run going, but I have a feeling that may be a fanboy's pipe dream.

[FilmmakingFiasco]

I know Ken said he contacted his Universal peeps, but I sent out an email telling them of the problem with a link to the thread (still don't know if that 2nd part was a good idea) about 5 minutes after the thread originally started. I received an email back this morning.

Hello,



We will definitely look into this and get back to you. Thanks for bringing it to our notice.



Regards

Universal Support Team

So, at least now they're made aware of it from several angles.