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Old 02-25-2010, 09:23 PM   #1
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Default Computer Gurus - Need Assistance

Ok - I have something that seems to be stumping everyone. Long story short, new computer, no issues. Everything is fresh and clean. Only a few weeks old. I noticed something when I plugged in my iPhone. Autoplay would pop up and look like this..



Notice the MS Office Document & Scanning. Twice, with no icon. Uninstalling this feature from MS Office does nothing. It's still there. Turning Autoplay on/off does not remove it. I can remove it from the registry under HANDLERS - however once I do that, autoplay will no longer pop up for the iPhone. Autoplay works for everything else, but not the iPhone. Put the entries back in, fixes it.

I uninstalled iTunes, nothing. I removed iPhone from device manager, reinstalled, nothing. It got to the point where autoplay started NOT to pop up at all for iPhone. I had to do a system restore. All is fine now, except those two entries.

If I remove ANY entry from the registry under handlers, autoplay stops working for the iphone. I have posts on windows 7 forums and apple forums. Nothing so far. The only thing left is to uninstall Office but that's a bit of work because I have to backup email and setup my rules again. I will do it if I need to but I am trying to avoid that.

Anyone have any ideas? The registry section I am referring to is - HKLM-Software-MS-Windows-Current Version-Explorer-Autoplayhandlers-Handlers

The two keys are identical and look like this..


[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\Curr entVersion\Explorer\AutoplayHandlers\Handlers\WIA_ {5133AC0F-6018-409C-BD14-456A78EF595C}]
"DefaultIcon"="C:\\Program Files (x86)\\Common Files\\Microsoft Shared\\MODI\\12.0\\MSPSCAN.EXE,1"
"Action"="Microsoft Office Document Scanning"
"InitCmdLine"="/WiaCmd;C:\\Program Files (x86)\\Common Files\\Microsoft Shared\\MODI\\12.0\\MSPSCAN.EXE;"
"Provider"="Microsoft Office Document Scanning"
"CLSID"="{A55803CC-4D53-404c-8557-FD63DBA95D24}"


[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\Curr entVersion\Explorer\AutoplayHandlers\Handlers\WIA_ {7F79E229-4B44-4A21-83C6-DFF1FFBB12FC}]
"DefaultIcon"="C:\\Program Files (x86)\\Common Files\\Microsoft Shared\\MODI\\12.0\\MSPSCAN.EXE"
"Action"="Microsoft Office Document Scanning"
"InitCmdLine"="/WiaCmd;C:\\Program Files (x86)\\Common Files\\Microsoft Shared\\MODI\\12.0\\MSPSCAN.EXE;"
"Provider"="Microsoft Office Document Scanning"
"CLSID"="{A55803CC-4D53-404c-8557-FD63DBA95D24}"
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