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Old 09-05-2007, 03:50 PM   #1
sahoward sahoward is offline
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Hi guys, longtime lurker first time poster. I've had my PS3 since February and absolutely love it. I've amassed a collection of about 50 Blu-ray movies and have never had a problem playing any of them until last night, but for some reason the unit didn't put out a picture! I could hear all the sounds, but didn't see anything. I thought my HDMI cable went bad, so I changed it, same result. Hooked up some component cables, same result. I plugged in the AV cables and those worked, but I can't get an HD picture with this thing and I have no idea what would make this happen after working perfectly for 6 months. I didn't install yesterday's update yet, so it's no problem with that. My standalone upconverting DVD player and my HD cable box still work perfectly, so it's not the TV.

I called the customer service line this morning and the guy was mystified and wants me to send it back but I'm really worried. Anyone else had this happen? Thanks!
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Old 09-05-2007, 03:52 PM   #2
stockstar1138 stockstar1138 is offline
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never heard of this. have you tried plugging in another hd source into your tv. it could be the tv and not the ps3.
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Old 09-05-2007, 03:54 PM   #3
T-Town Oil T-Town Oil is offline
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tried setting the video output on your ps3 to hdmi?
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Old 09-05-2007, 03:54 PM   #4
sahoward sahoward is offline
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Quote:
Originally Posted by stockstar1138 View Post
never heard of this. have you tried plugging in another hd source into your tv. it could be the tv and not the ps3.
Yep, my standalone upconverting DVD player and my HD cable box still work perfectly.
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Old 09-05-2007, 03:54 PM   #5
Dadds Dadds is offline
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Welcome and sorry to hear that. I had that problem on a 360 where only the audio came through and it turned out to be the sodering joints on the video card.
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Old 09-05-2007, 03:54 PM   #6
sahoward sahoward is offline
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Quote:
Originally Posted by T-Town Oil View Post
tried setting the video output on your ps3 to hdmi?
Yep, nothing.
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Old 09-05-2007, 03:56 PM   #7
sahoward sahoward is offline
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Quote:
Originally Posted by Dadds View Post
Welcome and sorry to hear that. I had that problem on a 360 where only the audio came through and it turned out to be the sodering joints on the video card.
Yeah, I'm thinking it's something internal. I changed absolutely nothing between Monday and Tuesday. It just frustrates me that some people completely mistreat their systems and I've pampered mine like royalty.
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Old 09-05-2007, 03:58 PM   #8
Blu-Ray Buckeye Blu-Ray Buckeye is offline
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It could be that somehow your output got switched to a higher rez than your TV will accept. I move my PS3 between 2 TVs, 1 of which is 1080p and the other is not. If I go straight from the 1080p TV and hook it up to the 1080i TV, I get the same problem that you are getting... blank screen. To make sure it doesn't happen, I have to set the rez down to 1080i or 720p while I am still hooked up to the better (1080p) TV. So if you have another TV, you might try that.
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Old 09-05-2007, 03:58 PM   #9
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I feel your pain. My psps pixels went, my PS2 went when it first came out and a 360 broke twice on and twice on my bros and i had an elite break on me. I always took care of everything but sometimes you just get unlucky one or in my case many.
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Old 09-05-2007, 04:00 PM   #10
scook scook is offline
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If there is no picture on the TV screen: Back to top

Check that the input mode of the TV is appropriate for the connector in use on the PLAYSTATION®3 computer entertainment system.
There may be a problem with the cable in use. Try using another cable that is compatible with the PLAYSTATION®3.
If the video output settings on the PLAYSTATION®3 do not match those of the cable or TV in use, there may be no picture. If the screen goes blank, turn off the system.
Then, with only the PLAYSTATION®3 and the TV connected, touch the system's power button for more than 5 seconds to turn the system back on. The video output settings will automatically be reset to the standard resolution.

http://www.us.playstation.com/suppor...ult.html#nopic
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Old 09-05-2007, 04:00 PM   #11
sahoward sahoward is offline
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Quote:
Originally Posted by Blu-Ray Buckeye View Post
It could be that somehow your output got switched to a higher rez than your TV will accept. I move my PS3 between 2 TVs, 1 of which is 1080p and the other is not. If I go straight from the 1080p TV and hook it up to the 1080i TV, I get the same problem that you are getting... blank screen. To make sure it doesn't happen, I have to set the rez down to 1080i or 720p while I am still hooked up to the better (1080p) TV. So if you have another TV, you might try that.
No, only 1 HDTV but it's 1080i and doesn't do 720p. I was thinking that, but over the AV cables I switched it to HDMI output and still didn't see anything. Is there a way to specify 1080i/480p only? I set it up like this but don't know how it would've switched.
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Old 09-05-2007, 04:01 PM   #12
scook scook is offline
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Then, with only the PLAYSTATION®3 and the TV connected, touch the system's power button for more than 5 seconds to turn the system back on. The video output settings will automatically be reset to the standard resolution.

This will probably do the trick whenever you switch Tv's the display setting will be different so this must be done. let us know how it works out.
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Old 09-05-2007, 04:01 PM   #13
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Check the PS3 is not outputting at 24 fps (assuming your monitor - like most monitors at the moment) will not accept 24fps. This is not set in the video resolution part but in the Blu-ray section.
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Old 09-05-2007, 04:01 PM   #14
sahoward sahoward is offline
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Quote:
Originally Posted by scook View Post
If there is no picture on the TV screen: Back to top

Check that the input mode of the TV is appropriate for the connector in use on the PLAYSTATION®3 computer entertainment system.
There may be a problem with the cable in use. Try using another cable that is compatible with the PLAYSTATION®3.
If the video output settings on the PLAYSTATION®3 do not match those of the cable or TV in use, there may be no picture. If the screen goes blank, turn off the system.
Then, with only the PLAYSTATION®3 and the TV connected, touch the system's power button for more than 5 seconds to turn the system back on. The video output settings will automatically be reset to the standard resolution.

http://www.us.playstation.com/suppor...ult.html#nopic
Yep, tried it
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Old 09-05-2007, 04:02 PM   #15
sahoward sahoward is offline
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Quote:
Originally Posted by Blue View Post
Check the PS3 is not outputting at 24 fps (assuming your monitor - like most monitors at the moment) will not accept 24fps. This is not set in the video resolution part but in the Blu-ray section.
Hmm, that might be it. I didn't know that was an option that had to be specified. I'm at work right now but I'll try it when I get home. Thanks!
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Old 09-05-2007, 04:03 PM   #16
scook scook is offline
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and..............................
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Old 09-05-2007, 04:05 PM   #17
Blu-Ray Buckeye Blu-Ray Buckeye is offline
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Quote:
Originally Posted by sahoward View Post
No, only 1 HDTV but it's 1080i and doesn't do 720p. I was thinking that, but over the AV cables I switched it to HDMI output and still didn't see anything. Is there a way to specify 1080i/480p only? I set it up like this but don't know how it would've switched.
Yes, you can check off the specific output resolutions that your TV will accept. I'm thinking that somehow these got reset to factory defaults or switched and it's trying to output in a manner that your TV will not accept. I'd rather have you exhaust these simple options than sending it in for repair or something tedious like that.

You set these options in the setting ssection of the menu under Display Settings. Take it to a freind's house where they have a TV that will accept all resolutions and set it up for HDMI output and 1080i rez... uncheck everything else since your TV seems picky.
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Old 09-05-2007, 04:06 PM   #18
sahoward sahoward is offline
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Quote:
Originally Posted by scook View Post
and..............................
That's what the guy on the phone walked me through, and no dice.
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Old 09-05-2007, 04:08 PM   #19
talbers23 talbers23 is offline
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try somthing else with hdmi to the same input your ps3 is now in. see if it still happens. if it does, then you know its the input. If it works try unplugging the ps3 for a hour or so, or resetting the system. with no video you would with hdmi you would have to use the composit cables that come with it, but its somthing to try. also try differnt hdmi cable with ps3. do you have cats?? it is possible to break the video cables in the hdmi and not the audio. let me know how it goes.....
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Old 09-05-2007, 04:14 PM   #20
95pgtproject 95pgtproject is offline
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mine has done that a couple times the colors get all screwed up or i loose picture and get sound but all i do is unplug the hdmi cord and plug it back in and it works again.
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