Shattered Dreams

[teekay101]

My copy of Whip It got whipped—literally—by my Blu-Ray player.

Ironically, even though my dad is a pro photographer and has a dozen cameras or so, I don't have one on me to take a pic just yet, but here's what happened:

I put the Blu-Ray into my player and after a minute of the disk not loading (kept spinning, then spinning down), I ejected it. I analyzed the disk looking for scratches, smudges, defects, whatever... nothing. I put the disk back in the player securely.

I hear this terrifying shatter noise. My heart literally stopped. I open the drive, and to my surprise, the disk is in one piece (even though it sounded like it shattered into oblivion). I popped the disk out of the tray and looked at the back. Somehow, something went wrong and it looks like the blue laser had prolonged exposure to a certain area on the disk and it cracked the protective first layer, and burnt it a bit. It shattered a few chips off the first layer (which was what made that terrifying noise).

So, finaly today I called the 800 number for Fox and they said there is nothing they could do because the disk was physically damaged. I'm convinced it was a physical defect with the disk, as I've played at least 30+ movies since the shattering incident in the same player with no problems whatsoever.

I'm mildly upset that they won't replace my disk, but hey... at least it wasn't a movie I actually care about like Star Wars. But that's what scares me... what if it was a good/expensive movie?

Pretty lame circumstances.

Does anyone have horror stories like this, or would like to shed any light on to how I can remedy this situation? Was the guy I called wrong... can I get a replacement disk? Or am I stuck with my Digital Copy of the movie (or Netflix or something)? I got the disk from Amazon, so could it be written off as a shipping defect or something?