Props for Amazon- Good Customer Service - Blu-ray Forum

Skillz5 · 11-28-2007, 03:10 PM

I bought the Die Hard Collection on BD and when the tracking info said it was delivered to my house, it was nowhere to be found. I emailed Amazon to inform them of the mishandling and they said they would replace the item free of charge and with one day shipping. I should get my BD's today!

Great show Amazon! It may help that I have an Amazon Prime account.

Corrupteddragon · 11-28-2007, 05:31 PM

Strangely enough, I held off on ordering the Die Hard collection for now ( hoping for a b1g1 or something like that on the individual releases eventually), and i got an amazon package at my door that had the collection in it! I didnt even order it!

WarCraft · 11-28-2007, 05:39 PM

LOL! Seriously?

Corrupteddragon · 11-28-2007, 08:18 PM

Yeah, seriously. It showed up last tuesday. It was addressed to me...and i checked my account and i have no order for it. Nor was my amazon account charged for it lol. weird.

11-28-2007, 03:10 PM	#1
Skillz5 Active Member Member since:Oct 2007 Location:Uptown Whittier, CA 4K collection:138 Blu-ray collection:568 DVD collection:1 iTunes collection:51	Props for Amazon- Good Customer Service I bought the Die Hard Collection on BD and when the tracking info said it was delivered to my house, it was nowhere to be found. I emailed Amazon to inform them of the mishandling and they said they would replace the item free of charge and with one day shipping. I should get my BD's today! Great show Amazon! It may help that I have an Amazon Prime account.

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11-28-2007, 05:31 PM	#2
Corrupteddragon Banned Member since:Nov 2007	Strangely enough, I held off on ordering the Die Hard collection for now ( hoping for a b1g1 or something like that on the individual releases eventually), and i got an amazon package at my door that had the collection in it! I didnt even order it!

11-28-2007, 05:39 PM	#3
WarCraft Active Member Member since:Oct 2007	LOL! Seriously?

11-28-2007, 08:18 PM	#4
Corrupteddragon Banned Member since:Nov 2007	Yeah, seriously. It showed up last tuesday. It was addressed to me...and i checked my account and i have no order for it. Nor was my amazon account charged for it lol. weird.

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