UK Samsung BD-J5500 doesn't work with US Panasonic TC-L42E50 TV

[robo731]

I've been trying to get this player to work with my Panasonic E50, but I have been unsuccessful so far. The TV just displays a black screen for a few seconds and then says "no input." I've tried using different HDMI cables, different ports, and different picture settings on the player. I cannot get it work and I have no idea what the issue might be. Any ideas before I send it back?

[svenge]

Originally Posted by robo731

I've been trying to get this player to work with my Panasonic E50, but I have been unsuccessful so far. The TV just displays a black screen for a few seconds and then says "no input." I've tried using different HDMI cables, different ports, and different picture settings on the player. I cannot get it work and I have no idea what the issue might be. Any ideas before I send it back?

Is it possible that it's outputting a PAL 480i/50hz signal by default somehow? That would certainly cause an American model TV to not display it...

[robo731]

Hmm, but it worked on a different American TV I tried.

[David M]

Panasonic TVs in the US typically don't accept a 50hz signal - they have this locked out. TVs from Samsung and LG generally work with whatever you throw at them.

I had the same problem when I brought my UK BD player to the US.

At first I thought that only the player menu screens would be inaccessible, and that if I played a non-50hz BD I'd get an image. But unfortunately not - the player usually waits for the HDMI handshake to complete before doing anything, and of course, the handshaking never completes.

[robo731]

Originally Posted by Lyris

Panasonic TVs in the US typically don't accept a 50hz signal - they have this locked out. TVs from Samsung and LG generally work with whatever you throw at them.

I had the same problem when I brought my UK BD player to the US.

At first I thought that only the player menu screens would be inaccessible, and that if I played a non-50hz BD I'd get an image. But unfortunately not - the player usually waits for the HDMI handshake to complete before doing anything, and of course, the handshaking never completes.

Thank you so much for that explanation. In all my dealings with Panasonic and Samsung tech support, neither mentioned anything like that, which is to be expected. I guess I'll just have to use it on a different TV then. At least you saved me the hassle of sending back across the Atlantic.

Is there anyway to convert the signal or anything?