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#1 |
Junior Member
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I noticed in the blu-ray.com review of the first UHD discs that they got the same error I'm getting.
![]() I got a Samsung UN55JU7100 TV, the Samsung UBD-K8500 player and a Yamaha RX-V479BL receiver with a clearly marked HDCP 2.2 HDMI port. The review said to switch the HDMI port to "enhanced" instead of "standard" but for the life of me I cannot find that setting anywhere on the TV. I get the error message right when I begin a movie and only appears for maybe three seconds. I assume it's playing in 4K... I've watched The Martian and The Amazing Spider-Man 2 and both times I get that error, just makes me uneasy that some setting or cable is out of place. Firmware is all up to date too, any ideas? |
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#2 | |
Member
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#3 |
Blu-ray Knight
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I've gotten it a few times. In fact, it happened several times last night when I was testing out some of the WB UHD discs. In most instances, it still winds up playing the movie in 4K. I think there's only been one occasion where it didn't and that was with The Martian. A simple reboot of the player fixed it.
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#4 |
New Member
Nov 2016
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I know it's an old thread but if someone else stumbles upon this issue the following may be of help:
I too was having this problem even with a direct connection between the Blu Ray player (UBD-K8500) and the TV (UN55JU7100). I couldn't tell if if it was the TV or the player reporting the error, now I know it was from the player after reading the original post. I contacted Samsung and they suggested that I use the HDMI/ARC #4 input on the TV (even though all four inputs are HDCP 2.2!) . I also set the player resolution to Auto and on the TV there are settings for HDMI UHD Color on/off for each of the four inputs, I made sure they were all on. The last two settings I had done some time ago, so really it was the change to the ARC input that stopped the error message even though the ARC feature is off. Funny thing though is the TV has always reported back it was in fact playing 4K w/HDMI UHD Color even with the intermittent error message. I used the second HDMI (audio only) from the Player to my Yamaha receiver, unfortunately my receiver doesn't support HDCP 2.2 so even though I was getting 4K, I wasn't getting the UHD but I never got the error message with that setup! Odd |
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Thanks given by: | Carlos2992 (11-30-2016) |
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#5 |
New Member
Aug 2018
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I own a Yamaha RX-A730 Home Theatre System (4k compatible), a Samsung TV and blu-ray player, both 4 compatible. Today, I played the Infinity War 4K UHD disc and saw the same message.
In regards to "ENHANCE," I found it on the Yamaha and not on the TV settings. It drives my crazy. My Amazon Fire TV is always on 3840 x 2160 x 60 pixels My Dish TV and blu-ray are on 3840 x 2160 x 24 pixels So that could be it. Try it on the Yamaha. |
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#6 | |
Blu-ray Knight
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