Sword of the Stranger - Blu-ray Forum

tales of vesperia · 03-03-2017, 05:26 PM

I know that there were issues with the lack of subs for the Chinese spoken parts of the film. I contacted Funimation about several days ago and received new replacement discs today. After watching the dub, I can confirm that subs were present again for the Chinese spoken parts of the film.

If anyone who owns this wants a corrected replacement disc, I suggest you contact Funimation.

alvarez468 · 03-03-2017, 05:31 PM

Thanks for the info, I'm gonna contact them.

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Bobo1313 · 03-03-2017, 08:35 PM

How did you go about doing this? I keep getting the run around. I gave them pictures and information that they asked for, they then confirmed they got them and that was it. Its been going on for over a month.

tales of vesperia · 03-04-2017, 04:40 AM

Quote:

Originally Posted by Bobo1313

How did you go about doing this? I keep getting the run around. I gave them pictures and information that they asked for, they then confirmed they got them and that was it. Its been going on for over a month.

That's so odd. I just contacted them via their website, explained the problem and attached pics, just as you described. They got back with me not long after.

CommanderShiro · 03-04-2017, 12:22 PM

Any idea if retailers like Rightstuf or Amazon sell the non-defective discs now? Or are all the discs out there defective and I'd have to ask Funimation for a replacement?

tales of vesperia · 03-04-2017, 04:22 PM

Unless Funimation has said otherwise, I'd assume the discs out there are lacking the Chinese subs.

Bobo1313 · 03-04-2017, 05:34 PM

Quote:

Originally Posted by tales of vesperia

That's so odd. I just contacted them via their website, explained the problem and attached pics, just as you described. They got back with me not long after.

Well out of nowhere I recieved a package today, very nice surprise. I can't open it yet because I'm not at home, but I'm pretty sure its the replacement discs. Hopefully this hassle has finally come to a end.

tales of vesperia · 03-04-2017, 11:33 PM

Quote:

Originally Posted by Bobo1313

Well out of nowhere I recieved a package today, very nice surprise. I can't open it yet because I'm not at home, but I'm pretty sure its the replacement discs. Hopefully this hassle has finally come to a end.

Well that's good

SeaFox · 03-04-2017, 11:35 PM

Lets not count our chickens before they're hatched. They might have sent him discs 2-4 of Code Geass R2 instead.

Bobo1313 · 03-05-2017, 02:44 AM

I opened it up and luckily they sent the right discs, I'm so glad this is finally over.

If anyone has trouble I suggest sending a message through there twitter account @funimationhelp, they were really helpful.

tales of vesperia · 03-05-2017, 03:05 AM

Quote:

Originally Posted by SeaFox

Lets not count our chickens before they're hatched. They might have sent him discs 2-4 of Code Geass R2 instead.

I remember getting discs 2-4 of Code Geass R2 almost two weeks after the first one arrived.

03-03-2017, 05:26 PM	#1
tales of vesperia Active Member Member since:Aug 2010 4K collection:423 Blu-ray collection:2139 DVD collection:127 MA collection:676 Digital collection:982 iTunes collection:30 Prime collection:698 Trading Score:112	Sword of the Stranger I know that there were issues with the lack of subs for the Chinese spoken parts of the film. I contacted Funimation about several days ago and received new replacement discs today. After watching the dub, I can confirm that subs were present again for the Chinese spoken parts of the film. If anyone who owns this wants a corrected replacement disc, I suggest you contact Funimation.

03-03-2017, 08:35 PM	#3
Bobo1313 Blu-ray Samurai Top contributor Member since:Jul 2013 Location:Somewhere 4K collection:3 Blu-ray collection:28 Trading Score:47	How did you go about doing this? I keep getting the run around. I gave them pictures and information that they asked for, they then confirmed they got them and that was it. Its been going on for over a month. Last edited by Bobo1313; 03-03-2017 at 08:47 PM.

03-03-2017, 05:31 PM	#2
alvarez468 Power Member Member since:Dec 2011 Location:The Room of Space and Time Blu-ray collection:1202 DVD collection:75 Trading Score:59	Thanks for the info, I'm gonna contact them. Sent from my Moto G (4) using Tapatalk

03-04-2017, 12:22 PM	#5
CommanderShiro Senior Member Member since:Mar 2013 Location:Florida 4K collection:11 Blu-ray collection:1187 DVD collection:205	Any idea if retailers like Rightstuf or Amazon sell the non-defective discs now? Or are all the discs out there defective and I'd have to ask Funimation for a replacement?

03-04-2017, 04:22 PM	#6
tales of vesperia Active Member Member since:Aug 2010 4K collection:423 Blu-ray collection:2139 DVD collection:127 MA collection:676 Digital collection:982 iTunes collection:30 Prime collection:698 Trading Score:112	Unless Funimation has said otherwise, I'd assume the discs out there are lacking the Chinese subs.

03-04-2017, 11:35 PM	#9
SeaFox Blu-ray Samurai Member since:Jul 2012 Location:Midwest, U.S. 4K collection:15 Blu-ray collection:234 DVD collection:62 Digital collection:6 iTunes collection:5 Prime collection:1 Trading Score:3	Lets not count our chickens before they're hatched. They might have sent him discs 2-4 of Code Geass R2 instead.

03-05-2017, 02:44 AM	#10
Bobo1313 Blu-ray Samurai Top contributor Member since:Jul 2013 Location:Somewhere 4K collection:3 Blu-ray collection:28 Trading Score:47	I opened it up and luckily they sent the right discs, I'm so glad this is finally over. If anyone has trouble I suggest sending a message through there twitter account @funimationhelp, they were really helpful.

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