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Old 08-22-2017, 09:34 AM   #1
vraytchev vraytchev is offline
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Default Problem Redeeming Guardians Of The Galaxy Vol. 2 Best Buy 4K+3d Digital Copy

I tried redeeming the digital copy of Guardians Of The Galaxy Vol. 2 from the Best Buy Exclusive 4K+3d set and DMA says "Hold on to your code, you can redeem later". It does not say invalid, but I am concerned it cannot be redeemed, after all today is release day. Has anyone been able to redeem the code from the Best Buy Exclusive Steelbook? Thanks.
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Old 08-22-2017, 12:23 PM   #2
JayTL JayTL is offline
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Same error for me
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Old 08-22-2017, 01:04 PM   #3
Stackfan Stackfan is offline
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Mine shows it's redeemed on DMR, but nothing on DMA yet, so no movie in my collection to watch. When i click watch, it either says error, or leads to a purchasing screen. I did get an e-mail from Disney saying it was ready to watch too.

Not sure if this was from Best Buy though.
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Old 08-22-2017, 01:06 PM   #4
JayTL JayTL is offline
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Quote:
Originally Posted by Stackfan View Post
Mine shows it's redeemed on DMR, but nothing on DMA yet, so no movie in my collection to watch. When i click watch, it either says error, or leads to a purchasing screen.
Hmm...even on DMR it's telling me the code isn't live yet.
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Old 08-22-2017, 01:26 PM   #5
Snake2410 Snake2410 is offline
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Mine still doesn't work as well.
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Old 08-22-2017, 01:54 PM   #6
kevinmadaras kevinmadaras is offline
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Same here
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Old 08-22-2017, 02:24 PM   #7
jgiovanni jgiovanni is offline
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Anyone try redeeming directly in vudu?
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Old 08-22-2017, 02:35 PM   #8
JayTL JayTL is offline
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I get invalid code in Vudu
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Old 08-22-2017, 02:39 PM   #9
Pounder Pounder is offline
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Invalid on Vudu still/
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Old 08-22-2017, 02:41 PM   #10
dwigtkschrute dwigtkschrute is offline
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I'm getting the same message on DMA. Frustrating.
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Old 08-22-2017, 02:49 PM   #11
munkyNUT munkyNUT is offline
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Just to let everyone know Im having the same problem and I contacted DMA, so hopefully they come back with something. Cause I have a friend who bought the bluray version and his submitted fine.
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Old 08-22-2017, 02:50 PM   #12
JayTL JayTL is offline
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Quote:
Originally Posted by munkyNUT View Post
Just to let everyone know Im having the same problem and I contacted DMA, so hopefully they come back with something. Cause I have a friend who bought the bluray version and his submitted fine.
My problem is I bought the code here lol
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Old 08-22-2017, 02:58 PM   #13
munkyNUT munkyNUT is offline
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Quote:
Originally Posted by JayTL View Post
My problem is I bought the code here lol
well it seems its the DMA code from the best buy steelbook only thats causing the problem. I dont know, but is this DMA code a 4k digital code?
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Old 08-22-2017, 02:59 PM   #14
iGlide iGlide is offline
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Quote:
Originally Posted by munkyNUT View Post
well it seems its the DMA code from the best buy steelbook only thats causing the problem. I dont know, but is this DMA code a 4k digital code?
Getting the same error and my copy form BB is blu-ray non steel book issue.
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Old 08-22-2017, 03:16 PM   #15
dwigtkschrute dwigtkschrute is offline
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Mine just went through!
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Old 08-22-2017, 03:17 PM   #16
dwigtkschrute dwigtkschrute is offline
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...but it says that the movie is still "processing" and may take 24 hours to appear in my collection. Great. :/
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Old 08-22-2017, 03:19 PM   #17
squatting hen squatting hen is offline
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I am sure glad DMA is the answer to all of UV's issues.....
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Old 08-22-2017, 03:20 PM   #18
munkyNUT munkyNUT is offline
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Same here mine went through too
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Old 08-22-2017, 03:30 PM   #19
Stackfan Stackfan is offline
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Mine went through as well.
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Old 08-22-2017, 03:38 PM   #20
JayTL JayTL is offline
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Code went through, no movie in library yet
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