Issue with Problem Child - Blu-ray Forum

Me-Hostage · 01-25-2018, 01:21 AM

Hi all. For those who were unaware, if you own Problem Child in Vudu in HDX, it only ports to iTunes as SD when connecting your accounts to MA. iTunes had removed their SD only transfer for a while, and replaced it with a new HD transfer, but MA still linked to the SD only transfer. I see iTunes has re-added the SD only, so now they have two. I've been on MA to correct the iTunes ID they have it listed as, in order for our HD purchases from Vudu to port to iTunes correctly. I've sent another email today.

If you own this in Vudu, please email MA about correcting the ID link. I'm sure if they get enough they will fix it. Here is what I sent. Feel free to copy/paste it, or write your own. Be sure to open the links in your browser to copy/paste the full link.

Email: help@moviesanywhere.com

Subject: Issue with Problem Child - Movies Anywhere

I own Problem Child in HDX on Vudu. When I connected all of my accounts to Movies Anywhere, the title ported to iTunes as SD quality. This is because Movies Anywhere links the title to an outdated iTunes ID, instead of their new HD transfer.

What Movies Anywhere has Problem Child linked to - https://itunes.apple.com/us/movie/pr...ld/id290891489

The correct HD transfer Movies Anywhere SHOULD be linked to is - https://itunes.apple.com/us/movie/pr...ld/id937973426

Please correct this as soon as possible, so mine, and everyone else's purchase will port to iTunes correctly.

01-25-2018, 01:21 AM	#1
Me-Hostage Contributor Top contributor Member since:Aug 2011 Location:Missouri 4K collection:62 Blu-ray collection:111 DVD collection:64 Digital collection:2588 iTunes collection:3 Trading Score:226	Issue with Problem Child Hi all. For those who were unaware, if you own Problem Child in Vudu in HDX, it only ports to iTunes as SD when connecting your accounts to MA. iTunes had removed their SD only transfer for a while, and replaced it with a new HD transfer, but MA still linked to the SD only transfer. I see iTunes has re-added the SD only, so now they have two. I've been on MA to correct the iTunes ID they have it listed as, in order for our HD purchases from Vudu to port to iTunes correctly. I've sent another email today. If you own this in Vudu, please email MA about correcting the ID link. I'm sure if they get enough they will fix it. Here is what I sent. Feel free to copy/paste it, or write your own. Be sure to open the links in your browser to copy/paste the full link. Email: help@moviesanywhere.com Subject: Issue with Problem Child - Movies Anywhere I own Problem Child in HDX on Vudu. When I connected all of my accounts to Movies Anywhere, the title ported to iTunes as SD quality. This is because Movies Anywhere links the title to an outdated iTunes ID, instead of their new HD transfer. What Movies Anywhere has Problem Child linked to - https://itunes.apple.com/us/movie/pr...ld/id290891489 The correct HD transfer Movies Anywhere SHOULD be linked to is - https://itunes.apple.com/us/movie/pr...ld/id937973426 Please correct this as soon as possible, so mine, and everyone else's purchase will port to iTunes correctly.

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