Maze Runner: Death Cure not 4K on iTunes - Blu-ray Forum

BluRayFan12 · 04-10-2018, 05:33 AM

Maze Runner: Death Cure on iTunes is not in 4K. When I preordered it was advertised in 4K. When I got it today it was only the HD version. I hope this is only a temporary problem and in a few days we will have the 4K copy. Many of my iTunes bought 4K movies changing between 4K and HD. I contacted customer service and they have no resolution for this. This is really frustrating.

steve_dave · 04-10-2018, 06:12 AM

It should update fully by the end of Tuesday. It isn't even Tuesday on the West Coast or Hawaii.

Veign06 · 04-10-2018, 03:47 PM

Ask for a refund, I would never preorder a digital movie in iTunes. It ports to MA and all services in HD and once corrected it will not correct MA. For MA to be corrected you need to get a refund then repurchase once they add 4k back.

04-10-2018, 05:33 AM	#1
BluRayFan12 Member Member since:Jul 2007	Maze Runner: Death Cure not 4K on iTunes Maze Runner: Death Cure on iTunes is not in 4K. When I preordered it was advertised in 4K. When I got it today it was only the HD version. I hope this is only a temporary problem and in a few days we will have the 4K copy. Many of my iTunes bought 4K movies changing between 4K and HD. I contacted customer service and they have no resolution for this. This is really frustrating.

04-10-2018, 06:12 AM	#2
steve_dave Blu-ray Duke Member since:Nov 2008 Trading Score:21	It should update fully by the end of Tuesday. It isn't even Tuesday on the West Coast or Hawaii.

04-10-2018, 03:47 PM	#3
Veign06 Expert Member Member since:Feb 2008 4K collection:26 Blu-ray collection:373 Trading Score:289	Ask for a refund, I would never preorder a digital movie in iTunes. It ports to MA and all services in HD and once corrected it will not correct MA. For MA to be corrected you need to get a refund then repurchase once they add 4k back.

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