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Old 03-04-2008, 08:13 PM   #1
davidPS3 davidPS3 is offline
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Jul 2007
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Default Sony Playstation Customer Service
I wanted to relate a pretty amazing story about Sony.

One of my PS3's just died last week Wednesday. Called customer service, they walked me thru on to confirm that the console was in fact dead. Got my service number and was told that my UPS box was on the way to send the unit in to be replaced (got the unit in November). Well, they over-nighted the box to me. I took the box then to the UPS store on friday morning. Just got confirmation from UPS and Sony that my new unit is being delivered tomorrow (Thursday). That is just over a week turn-around!

That is customer service!!
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