Help with PS3 - No picture! - Blu-ray Forum

Naka · 07-20-2008, 12:59 AM

Ok so here is my setup - PS3 with newest firmware, Xbox 360 Elite with newest firmware, Wii with newest firmware, monoprice 5 port HDMI switch and a Pioneer 5040HD Plasma.

Now I was able to watch Blurays from my PS3 and use the PS3 fine before. All of a sudden I can't use it period. No picture, no sound. My Xbox also will not play DVD or movies I downloaded previously. Says can't find secure HDCP link. Now did some updates to the Xbox and PS3 basically kill my HDMI connection? My TV is not 1080P but 1080i. I'm not sure if my Pioneer 5040HD is even HDCP compliant. I returned my PS3 to Sony under warranty for another (40gb) and received a new (refurbished 80gb) yesterday but HDMI still does not work. The supplied A/V cables work for the PS3. Any help or suggestions?

crackinhedz · 07-20-2008, 01:02 AM

so you did a firmware update to the PS3 and Xbox?

just a suggestion for the PS3, check and see if the 1080p/24Hz is off (should be off).

Naka · 07-20-2008, 01:32 AM

Where in the menu is this located?

toef · 07-20-2008, 01:35 AM

Quote:

Originally Posted by Naka

Where in the menu is this located?

Should be under the BD/Video settings, I think. I used to have the same problem, and that fixed it.

Naka · 07-20-2008, 02:00 AM

It was set to automatic, I turned it off but still nothing.

bageleaterkkjji · 07-20-2008, 02:09 AM

hook it straight to your tv and see if it works

Naka · 07-20-2008, 02:17 AM

I did. I bypassed the switch but still nothing.

bageleaterkkjji · 07-20-2008, 02:19 AM

did you try a different plugin on you tv or is your ps3 dead? lol

Naka · 07-20-2008, 02:22 AM

the A/V cable that is supplied with the PS3 works fine. So the PS3 works, not so sure about the HDMI port though. Or if the A/V portion of the PS3 works, should the HDMI also? Could it be that my TV is not HDCP compliant? But if so, why would it work before? Could the recent firmware upgrade kill the HDMI connection? Seems weird that my Xbox also is not able to play regular DVD's because it says unable to find secure HDCP connection. It was able to play DVD's previously.

bageleaterkkjji · 07-20-2008, 02:34 AM

plug it into your tv with an hdmi cable and see if it works

WriteSimply · 07-20-2008, 03:19 AM

How many HDMI connections you have? Did you try it on both? Could be a faulty HDMI port.

Did you try getting a new HDMI cable and using it? Cables can be the culprit.

Did you try bringing your PS3/360 to a friend's place (or a retailer under the guise of buying a new HDTV) with a HDTV with HDMI and connecting the console? That would rule out if it's the consoles and not the HDTV.

If you tried the third and it works, then you have no option but to run using component cables. If you tried the first and it fails, run component. Before deciding to ditch your HDTV and get a new one, you must try the third option to eliminate the possibilities.

fuad

Naka · 07-20-2008, 04:39 AM

Quote:

Originally Posted by WriteSimply

How many HDMI connections you have? Did you try it on both? Could be a faulty HDMI port.

Did you try getting a new HDMI cable and using it? Cables can be the culprit.

Did you try bringing your PS3/360 to a friend's place (or a retailer under the guise of buying a new HDTV) with a HDTV with HDMI and connecting the console? That would rule out if it's the consoles and not the HDTV.

If you tried the third and it works, then you have no option but to run using component cables. If you tried the first and it fails, run component. Before deciding to ditch your HDTV and get a new one, you must try the third option to eliminate the possibilities.

fuad

Yea, I tried pretty much everything except for another TV. I tried multiple cables, tried different ports, direct to TV, used the A/V cables (which work). No picture and no sound. Only A/V cables work but image is crappy on a 50" haha. Wierd thing is that my 360 won't play DVD's anymore either. I used to use my 360 to play DVD's all the time and it just stopped. Around the same time I updated firmeware on both units. I guess I'll just have to try to get the PS3 to someone's TV with HDMI ports and see if that works.

CAB · 07-20-2008, 04:43 AM

I didn't see this suggested but please forgive if you tried this or it has been recommended. Turn off the PS3 with the power switch on the back and wait a few secs then turn it back on; press and hold the power on button on the front top next to where the discs load until it quick double-beeps. This should reset the video (at least) to default an allow it "find" the auto settings for your display. From there you should be able to program the settings to your liking.

Good luck!

Deciazulado · 07-20-2008, 07:00 AM

So you updated both consoles and both, connected directly to the TV through HDMI say no HDCP? I would check the TV first. Get someone else to bring their PS3 or xBox and check your TV maybe? (If they work directly with it then check through the switcher too just in case ). Then you can concentrate your troubleshooting on your consoles.

Naka · 07-20-2008, 11:56 PM

*UPDATE*

So I took both consoles, my PS3 and Xbox 360 to a friend's house with my HDMI cables. Both work! So something is up with my TV.

Not sure if the recent firmware made it so that the TV is required to have HDCP in order to function properly. If so, I'm SOL.

Will running the PS3 with component cables be worse than HDMI at 1080i? Guess I'll have to upgrade my TV at some point or call Pioneer to see if there is some sort of update for the old 5040HD sets.

bageleaterkkjji · 07-21-2008, 12:30 AM

Quote:

Originally Posted by Naka

*UPDATE*

So I took both consoles, my PS3 and Xbox 360 to a friend's house with my HDMI cables. Both work! So something is up with my TV.

Not sure if the recent firmware made it so that the TV is required to have HDCP in order to function properly. If so, I'm SOL.

Will running the PS3 with component cables be worse than HDMI at 1080i? Guess I'll have to upgrade my TV at some point or call Pioneer to see if there is some sort of update for the old 5040HD sets.

your hdmi ports probably just stopped working or something is it still under warranty?

crackinhedz · 07-21-2008, 01:15 AM

Quote:

Originally Posted by Naka

I'll have to upgrade my TV at some point or call Pioneer to see if there is some sort of update for the old 5040HD sets.

your TV is HDCP compliant, so thats not the problem.

Maybe for some reason the PS3 is set to 1080p? your TV is only 720p/1080i

also did you change the TV to the HDMI inputs? (I know thats a dumb question, but gotta ask)

Naka · 07-21-2008, 09:44 AM

Yea the TV is set to the HDMI inputs because I have a switch that handles the Cable Box, Xbox 360 and the PS3. The cable box and Xbox work fine, except that the Xbox won't play regular DVD's anymore. Says can't find a secure HDCP link. PS3 just won't play period. Could it be the monoprice switch? I did connect the PS3 directly to the TV and it didn't work. When I hooked up the PS3 to my friend's TV it came right up no problem.

Just wierd because everything worked fine before then just one day the PS3 had no picture and no sound and the Xbox would not play regular DVD or any HD trailers that I had downloaded.

Naka · 07-21-2008, 10:33 AM

Quote:

Originally Posted by crackinhedz

your TV is HDCP compliant, so thats not the problem.

Maybe for some reason the PS3 is set to 1080p? your TV is only 720p/1080i

also did you change the TV to the HDMI inputs? (I know thats a dumb question, but gotta ask)

That link to the specs got me thinking... I connected my monoprice switch to Input #3 instead of #1 and it worked! Everything works again now. Seems input #1 doesn't want to work properly anymore for some reason. Could it be defective somehow? HDCP dead on that input? Wonder if its worth fixing that Pioneer box so that input #1 works again or just leave it as is until I can buy another TV. Thanks Crackinhedz!

WriteSimply · 07-21-2008, 01:05 PM

Quote:

Originally Posted by Naka

That link to the specs got me thinking... I connected my monoprice switch to Input #3 instead of #1 and it worked! Everything works again now. Seems input #1 doesn't want to work properly anymore for some reason. Could it be defective somehow? HDCP dead on that input? Wonder if its worth fixing that Pioneer box so that input #1 works again or just leave it as is until I can buy another TV. Thanks Crackinhedz!

Hmmm. Interesting turn of events. Use Input #1 for a video source that doesn't need HDCP then. If all HDMI inputs fail, get them repaired before selling the TV off.

fuad

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07-20-2008, 12:59 AM	#1
Naka Member Member since:Dec 2007	Help with PS3 - No picture! Ok so here is my setup - PS3 with newest firmware, Xbox 360 Elite with newest firmware, Wii with newest firmware, monoprice 5 port HDMI switch and a Pioneer 5040HD Plasma. Now I was able to watch Blurays from my PS3 and use the PS3 fine before. All of a sudden I can't use it period. No picture, no sound. My Xbox also will not play DVD or movies I downloaded previously. Says can't find secure HDCP link. Now did some updates to the Xbox and PS3 basically kill my HDMI connection? My TV is not 1080P but 1080i. I'm not sure if my Pioneer 5040HD is even HDCP compliant. I returned my PS3 to Sony under warranty for another (40gb) and received a new (refurbished 80gb) yesterday but HDMI still does not work. The supplied A/V cables work for the PS3. Any help or suggestions?

07-20-2008, 01:02 AM	#2
crackinhedz Super Moderator Member since:Feb 2007 Home Theater Gallery:10 Blu-ray reviews:8 Trading Score:19	so you did a firmware update to the PS3 and Xbox? just a suggestion for the PS3, check and see if the 1080p/24Hz is off (should be off).

07-20-2008, 01:32 AM	#3
Naka Member Member since:Dec 2007	Where in the menu is this located?

07-20-2008, 02:00 AM	#5
Naka Member Member since:Dec 2007	It was set to automatic, I turned it off but still nothing.

07-20-2008, 02:09 AM	#6
bageleaterkkjji Blu-ray Ninja Top contributor Member since:Sep 2007 Location:in the garbage 4K collection:59 Blu-ray collection:322 Blu-ray reviews:3 Trading Score:4	hook it straight to your tv and see if it works

07-20-2008, 02:17 AM	#7
Naka Member Member since:Dec 2007	I did. I bypassed the switch but still nothing.

07-20-2008, 02:19 AM	#8
bageleaterkkjji Blu-ray Ninja Top contributor Member since:Sep 2007 Location:in the garbage 4K collection:59 Blu-ray collection:322 Blu-ray reviews:3 Trading Score:4	did you try a different plugin on you tv or is your ps3 dead? lol

07-20-2008, 02:22 AM	#9
Naka Member Member since:Dec 2007	the A/V cable that is supplied with the PS3 works fine. So the PS3 works, not so sure about the HDMI port though. Or if the A/V portion of the PS3 works, should the HDMI also? Could it be that my TV is not HDCP compliant? But if so, why would it work before? Could the recent firmware upgrade kill the HDMI connection? Seems weird that my Xbox also is not able to play regular DVD's because it says unable to find secure HDCP connection. It was able to play DVD's previously.

07-20-2008, 02:34 AM	#10
bageleaterkkjji Blu-ray Ninja Top contributor Member since:Sep 2007 Location:in the garbage 4K collection:59 Blu-ray collection:322 Blu-ray reviews:3 Trading Score:4	plug it into your tv with an hdmi cable and see if it works

07-20-2008, 03:19 AM	#11
WriteSimply Blu-ray Ninja Member since:Sep 2006 Location:Kuala Lumpur, Malaysia	How many HDMI connections you have? Did you try it on both? Could be a faulty HDMI port. Did you try getting a new HDMI cable and using it? Cables can be the culprit. Did you try bringing your PS3/360 to a friend's place (or a retailer under the guise of buying a new HDTV) with a HDTV with HDMI and connecting the console? That would rule out if it's the consoles and not the HDTV. If you tried the third and it works, then you have no option but to run using component cables. If you tried the first and it fails, run component. Before deciding to ditch your HDTV and get a new one, you must try the third option to eliminate the possibilities. fuad

07-20-2008, 04:43 AM	#13
CAB Blu-ray Guru Member since:Jul 2007 Location:::1 4K collection:88 Blu-ray collection:1827 Trading Score:4	I didn't see this suggested but please forgive if you tried this or it has been recommended. Turn off the PS3 with the power switch on the back and wait a few secs then turn it back on; press and hold the power on button on the front top next to where the discs load until it quick double-beeps. This should reset the video (at least) to default an allow it "find" the auto settings for your display. From there you should be able to program the settings to your liking. Good luck!

07-20-2008, 07:00 AM	#14
Deciazulado Site Manager Top contributor Member since:Aug 2006 Location:USiberia Home Theater Gallery:6 4K collection:1159 Blu-ray collection:7044 DVD collection:4041	So you updated both consoles and both, connected directly to the TV through HDMI say no HDCP? I would check the TV first. Get someone else to bring their PS3 or xBox and check your TV maybe? (If they work directly with it then check through the switcher too just in case ). Then you can concentrate your troubleshooting on your consoles.

07-20-2008, 11:56 PM	#15
Naka Member Member since:Dec 2007	UPDATE So I took both consoles, my PS3 and Xbox 360 to a friend's house with my HDMI cables. Both work! So something is up with my TV. Not sure if the recent firmware made it so that the TV is required to have HDCP in order to function properly. If so, I'm SOL. Will running the PS3 with component cables be worse than HDMI at 1080i? Guess I'll have to upgrade my TV at some point or call Pioneer to see if there is some sort of update for the old 5040HD sets.

07-21-2008, 09:44 AM	#18
Naka Member Member since:Dec 2007	Yea the TV is set to the HDMI inputs because I have a switch that handles the Cable Box, Xbox 360 and the PS3. The cable box and Xbox work fine, except that the Xbox won't play regular DVD's anymore. Says can't find a secure HDCP link. PS3 just won't play period. Could it be the monoprice switch? I did connect the PS3 directly to the TV and it didn't work. When I hooked up the PS3 to my friend's TV it came right up no problem. Just wierd because everything worked fine before then just one day the PS3 had no picture and no sound and the Xbox would not play regular DVD or any HD trailers that I had downloaded.

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