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Old 02-14-2007, 04:26 AM   #1
TallCoolOne TallCoolOne is offline
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Dec 2006
Default Chronos won't play on PS3. UPDATE: contact R & B Films for replacement

I get an error when trying to play Chronos, says:

This video cannot be played. (80029907)

anyone else seeing this?
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Old 02-14-2007, 10:46 AM   #2
Ascended_Saiyan Ascended_Saiyan is offline
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I haven't tried mine yet. I will this evening.
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Old 02-14-2007, 01:13 PM   #3
Heresy Heresy is offline
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I read about that same error on the AVS board a couple weeks ago (though I'm not sure how he got a disc that long ago). Isn't that the same error that was on Legends of Jazz Blu-ray?
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Old 02-14-2007, 09:57 PM   #4
JBlacklow JBlacklow is offline
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Default

Quote:
Originally Posted by TallCoolOne View Post
I get an error when trying to play Chronos, says:

This video cannot be played. (80029907)

anyone else seeing this?
Yep, same here . 1.51 firmware, HDMI for audio and video.
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Old 02-14-2007, 10:32 PM   #5
Banjo Banjo is offline
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Oh no! I already orderd it and I have a PS3. :-/

Hope that won't happen with my PS3.
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Old 02-14-2007, 10:41 PM   #6
TallCoolOne TallCoolOne is offline
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Default

Quote:
Originally Posted by Banjo View Post
Oh no! I already orderd it and I have a PS3. :-/

Hope that won't happen with my PS3.
i'm guessing it's going to happen with all PS3's since at least 1 more person reported it now....we can probably expect an update soon though.
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Old 02-14-2007, 10:46 PM   #7
ay221 ay221 is offline
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Oct 2006
Default

Is it working in other players?
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Old 02-15-2007, 12:52 AM   #8
0tim0 0tim0 is offline
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Feb 2007
Default Same problem :(

Damn, this kind of movie is the reason I bought a PS3. I don't know how they can release a blu-ray movie without testing it on a PS3 -- they account for 90% of the players out there.

I sure how this gets fixed with a software update...

--t
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Old 02-15-2007, 02:44 AM   #9
Deciazulado Deciazulado is offline
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As reference, here's the Legends of Jazz error thread
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Old 02-15-2007, 03:42 PM   #10
paulca paulca is offline
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Sep 2006
Default error message when trying to play Chronos

I received the same error message when trying to play this disc on my PS3 i called amazon who gave me the number of rb films 516-327-0512 I tried calling them but just left a message.

What can be done about this disc?
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Old 02-15-2007, 05:16 PM   #11
kali kali is offline
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Feb 2007
Default

Quote:
Originally Posted by paulca View Post
I received the same error message when trying to play this disc on my PS3 i called amazon who gave me the number of rb films 516-327-0512 I tried calling them but just left a message.

What can be done about this disc?
I got this the other day too. I have left a message at the number (thanks for finding it paul) and I will be testing it in a variety of players.

Cheers
Christy
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Old 02-15-2007, 07:02 PM   #12
Raymond Raymond is offline
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Feb 2007
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Add another to the list...same message and problem. I updated to the newest software version, tried again, same result.
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Old 02-15-2007, 07:35 PM   #13
dobyblue dobyblue is offline
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Call SONY and tell them about the problem. The more people call the quicker there will be a fix.
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Old 02-15-2007, 07:51 PM   #14
paulca paulca is offline
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Sep 2006
Default just called sony about the problem

I am at work so they need me in front of the unit to walk me thru for a possible fix I will call later when I get home. Here is the number maybe some of you could try it now and report back. 1-800-345-7669
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Old 02-15-2007, 09:24 PM   #15
0tim0 0tim0 is offline
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Feb 2007
Default Useless

I called Sony as I am in front of my PS3. They were useless. The guy wouldn't even let me give him the error code. I explained that several people online had the same problem.

He had me reset the box and when it still didn't work, told me to try it in another PS3. I told him I didn't have one, but other people with different physical disks were having the same problem -- but only in the PS3. He said it must be the disk then, so there is nothing he could do.

Hope someone else has more luck.

--t
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Old 02-15-2007, 10:09 PM   #16
JBlacklow JBlacklow is offline
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Dec 2006
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I don't think it's a Sony issue. People should call Koch/RB Films (the distributor) instead. Here's contact info from the website:

R & B FIlms
1057 Lakeville Road
New Hyde Park, NY 11040

516.327.0512

info@rbfilms.com

Last edited by JBlacklow; 02-15-2007 at 10:12 PM.
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Old 02-16-2007, 12:35 AM   #17
IronValoR IronValoR is offline
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Feb 2007
Default eeek

is this the only movie doing this?? i only have 2 movies right now viewing
through my PS3, but i was to begin an all out purchase campaign to
fill up my library with BD .. has anyone tried changing the video
configurations in the PS3? please tell me its just a bad batch of copies
that you guys can exchange.
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Old 02-16-2007, 01:08 AM   #18
kali kali is offline
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Feb 2007
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This is the first disc out of like 30 movies I own that have had any issues playing back on my system. I have not tried Legends of Jazz. This sounds like some issue with some oddball authoring software if I had to hazard a guess.
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Old 02-16-2007, 01:34 AM   #19
hyperdine hyperdine is offline
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Default

Unfortunately, I'm experiencing the same problem. However, this disc plays perfectly on my Samsung Blu-Ray player. I guess my Samsung may still get some use after all.

I must say though, that out of 112 Blu-Ray discs that I own, this is the only one that hasn't played on my PS3. Of course, everyone wants it to be perfect, but 1 out of 112 isn't too bad considering it's such new technology. I'm sure it will be addressed.
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Old 02-16-2007, 01:40 AM   #20
dialog_gvf dialog_gvf is offline
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Same problem here: "This video cannot be played. (80029907)"

This is disappointing, but not something unexpected for being an early adopter. I'm amazed that BD people have experienced so few troubles, considering the many targets.

DVE for HD DVD had to be delayed because it wouldn't play on an A2!

Gary
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