BD-P1500 Dead

[gRoberts]

Hi all,

My parents have recently purchased a Samsung BD-P1500 to accompany their samsung DVD Recorder and TV. This worked fine for a while but after doing an update, the box will not respond to any controls via the remote nor the front panel.

I've tried performing an firmware update via USB and CD but both failed due to the fact that nothing actually happened.

It will load a disc but the LED Display shows LOAD once it's started playing but as soon as the disc menu appears, there is no way to proceed.

We are getting it replaced but with it being christmas, we're not going to see anything for a while.

Has anyone come across this problem before? If so, is there ANYTHING I can do to play a film until its replaced?

Seasons greetings (just to be PC).

Regards

Gavin