To all the Funai Owners (Insignia, most notably ...) FIRMWARE INFORMATION!!!

[joegs300]

I FINALLY received an email from Funai regarding the Insignia brand player (which i returned for a PS3) and decided it was good to share this information. Hope it helps.

Hi Joe!

Thank you for contacting Insignia about your NS-2BRDVD Insignia Blu-ray Disc
Player with 1080p Output. I will do my best to assist you so you can start
enjoying your product right away!

First of all, Joe, let me apologize for the time that it took me to provide
you with a response. At this moment we are experiencing a higher than normal
quantity of E-mails. I understand that this is no excuse, however I hope that
you don't take this delay as a lack of consideration towards our customers. We
care about our customers and we are constantly working to improve our products
performance and our customer care.

As you have explained in your E-mail, you needed to know when a firmware
update would be available.

Regarding your concern, firmware updates are released whenever we need to add
functionality to the player. There are no firmware updates available for this
product yet, but there will be one by February. I recommend that you check our
website during the next few weeks for further information about new firmwares.
We deeply apologize for any inconvenience this may cause.

I hope that you find this E-mail helpful, and just in case you need anything
else remember that you can contact Insignia Products Customer Support at
1-877-467-4289 and provide the agent with your case number: . With this
number he will be able to see my notes and assist you faster. We suggest that
you have the receipt of purchase handy in order to provide them with the
required information.

We are open from 7am to 12am CST!

Have a wonderful day, and remember that if you ever need anything else you can
always count on us

Vanesa Bonfill and the Insignia Products Customer Care Team

[ryoohki]

At least they'll do 1 on it. It never was updated and it's basically a BD30 Stock with first FW so it definitely need an update bad for Fox titles.. notably..

[joegs300]

Originally Posted by ryoohki

At least they'll do 1 on it. It never was updated and it's basically a BD30 Stock with first FW so it definitely need an update bad for Fox titles.. notably..

yeah it sucks really bad for those who are stuck without a firmware update.. i hate that those cant enjoy what we spent a lot of money on.

[get1080pnot720p]

Originally Posted by joegs300

I FINALLY received an email from Funai regarding the Insignia brand player (which i returned for a PS3) and decided it was good to share this information. Hope it helps.

Hi Joe!

Thank you for contacting Insignia about your NS-2BRDVD Insignia Blu-ray Disc
Player with 1080p Output. I will do my best to assist you so you can start
enjoying your product right away!

First of all, Joe, let me apologize for the time that it took me to provide
you with a response. At this moment we are experiencing a higher than normal
quantity of E-mails. I understand that this is no excuse, however I hope that
you don't take this delay as a lack of consideration towards our customers. We
care about our customers and we are constantly working to improve our products
performance and our customer care.

As you have explained in your E-mail, you needed to know when a firmware
update would be available.

Regarding your concern, firmware updates are released whenever we need to add
functionality to the player. There are no firmware updates available for this
product yet, but there will be one by February. I recommend that you check our
website during the next few weeks for further information about new firmwares.
We deeply apologize for any inconvenience this may cause.

I hope that you find this E-mail helpful, and just in case you need anything
else remember that you can contact Insignia Products Customer Support at
1-877-467-4289 and provide the agent with your case number: . With this
number he will be able to see my notes and assist you faster. We suggest that
you have the receipt of purchase handy in order to provide them with the
required information.

We are open from 7am to 12am CST!

Have a wonderful day, and remember that if you ever need anything else you can
always count on us

Vanesa Bonfill and the Insignia Products Customer Care Team

NS-2BRDVD is not Funai...sorry, people...no firmware for the Funai yet (and I think it's safe to assume that there will never be a firmware release for it)...

This is the Funai "Insignia": http://www.engadgethd.com/2008/05/24...er-for-349-ps/

...and this is the one you apparently returned: http://www.engadgethd.com/2008/10/30...er-emerges-at/