Firmware help please.

[darklord04]

hello, i have a problem with my blue ray combo drive on the pc.

basically its a new dell studio 540 desktop, well relatively new bought it in oct 08.

now i haven't bothered using the blue ray drive for actually watching movies until today.

It's model number is DH-6E2S

from what i can tell its made by philips/ Light on digital studios.

i have searched the net high and low for firmware updates as the movies i bought today can no be read by my drive.

i do have also blue ray capable playback software..


if anyone can help with this problem i would appreciate it.


all the best

Dj

[dadkins]

Are you sure it's the drive and not the player software?
What software are you using?

*USUALLY* the OEM software - sucks.
This applies to Dell, Sony, HP, all of them.
On my VAIOs WinDVD BD will not play WALL-E(and a couple others).

Get PowerDVD 8 Ultra or ArcSoft TotalMedia Theatre(My personal fav), you'll have fewer headaches.

[darklord04]

im absolutely certain its the drive, i have tried varies software, including the power dvd DX software which came with my computer, and also included cyberlink software.

[dadkins]

Originally Posted by darklord04

im absolutely certain its the drive, i have tried varies software, including the power dvd DX software which came with my computer, and also included cyberlink software.

No, try some full version player.
OEM software seems to have issues with newer discs... even with some older titles too.

[darklord04]

the point i was making is that the drive doesn't even recognise the media, never mind open it. hence why i need a firmware upgrade. in order for software to open a movie the drive has to at least read the media thats the problem i face, but i will try your suggestion.

[hiro1030]

Have you contacted Dell tech support to see if they have a firmware update for your drive?

[dadkins]

Originally Posted by darklord04

the point i was making is that the drive doesn't even recognise the media, never mind open it. hence why i need a firmware upgrade. in order for software to open a movie the drive has to at least read the media thats the problem i face, but i will try your suggestion.

By "read the media" what do you mean? See it in My Computer?

I know ArcSoft TMT includes the Sonic UDF reader.
With this, the drive can display what is in the drive when you go to My Computer.
PowerDVD 8 Ultra doesn't(I don't think) but will play the discs fine.