X-Men trilogy recall??? - Blu-ray Forum

MDJ87 · 04-21-2009, 04:39 PM

I just got back from best buy with my x-men trilogy and started to download the digital copies but noticed the code for x-men 2 wasn't printed completely on my sheet. When I called them they said that there was a recall for the product and that I would need to mail them back the blu-ray and they'll send me a replacement.

For the inconvenience I get to pick 1 of these 5 DVD's: Napolean Dynamite, X-Men 2, Girl Next Door, Grandma's Boy, or Behind Enemy Lines...

Edit: Link didn't work so I posted the pic a couple posts down

SDon1969 · 04-21-2009, 04:45 PM

Mail back the blu-ray, or the digital copy? I don't fully understand...

MaCruz · 04-21-2009, 04:45 PM

Link does not work?

Teabaggins · 04-21-2009, 04:47 PM

which free dvd will you pick?

MDJ87 · 04-21-2009, 04:52 PM

Quote:

Originally Posted by SDon1969

Mail back the blu-ray, or the digital copy? I don't fully understand...

I was just going to mail back the whole X-men 2 blu...I don't think they need the whole box set.

Quote:

Originally Posted by Teabaggins

which free dvd will you pick?

Well it's either going to be Grandma's boy or Behind Enemy Lines cause I have the other three...I'm probably going to go with Grandma's Boy

389120515_1346040318_0.jpg

neo_reloaded · 04-21-2009, 04:52 PM

I just opened my set, and the X2 Digital Copy code was complete - 16 characters, just like the DC codes for X-Men and X-Men: The Last Stand.

I can't imagine there being a recall just for some misprinted codes, if that was even a widespread problem. In the past, people have cleared these kinds of issues up over the phone and just gotten another code - no need to mail the BD in. Maybe the customer service rep you talked to was just confused.

Galactus · 04-21-2009, 04:57 PM

yeah all ya gotta do is call them up and get another code, theres no need to mail back anything.

MDJ87 · 04-21-2009, 04:58 PM

K I'll call back in a couple hours...maybe then someone else will be working

nycomet · 04-21-2009, 05:05 PM

Just checked my set (it came via UPS from Amazon.com this morning). The DC codes are all intact.

SDon1969 · 04-21-2009, 05:07 PM

Oh okay, thanks for the clarification, I get it now.

brett_day · 04-21-2009, 05:13 PM

Quote:

Originally Posted by Teabaggins

which free dvd will you pick?

DVD

thecardman23 · 04-21-2009, 05:24 PM

wow... had me worried for a while there bud. glad to see things are okay with this set cuz i've been waiting to grab hem for a while now.

TripAcez · 04-21-2009, 05:34 PM

Quote:

Originally Posted by brett_day

DVD

thats what the original poster typed!!

Blu Titan · 04-21-2009, 05:43 PM

Imagine something like this during the format war:

MDJ87 · 04-21-2009, 06:15 PM

I just called back and got someone else. I sent them an email with a copy of my digital copy insert along with my receipt and they said they'll send me a new code soon. Thanks guys for keeping me from mailing in my movie

robertc88 · 04-21-2009, 07:36 PM

Quote:

Originally Posted by MDJ87

I just called back and got someone else. I sent them an email with a copy of my digital copy insert along with my receipt and they said they'll send me a new code soon. Thanks guys for keeping me from mailing in my movie

Keep fingers crossed but don't hold breath.

04-21-2009, 04:39 PM	#1
MDJ87 Member Member since:Mar 2008 Blu-ray collection:1043	X-Men trilogy recall??? I just got back from best buy with my x-men trilogy and started to download the digital copies but noticed the code for x-men 2 wasn't printed completely on my sheet. When I called them they said that there was a recall for the product and that I would need to mail them back the blu-ray and they'll send me a replacement. For the inconvenience I get to pick 1 of these 5 DVD's: Napolean Dynamite, X-Men 2, Girl Next Door, Grandma's Boy, or Behind Enemy Lines... Edit: Link didn't work so I posted the pic a couple posts down Last edited by MDJ87; 04-21-2009 at 04:53 PM.

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04-21-2009, 04:45 PM	#2
SDon1969 Blu-ray Samurai Member since:Feb 2008 Location:Massachusetts Home Theater Gallery:32 Blu-ray collection:745 Blu-ray reviews:1 Trading Score:1	Mail back the blu-ray, or the digital copy? I don't fully understand...

04-21-2009, 04:45 PM	#3
MaCruz Community Gaming Moderator Top ranked HT gallery Top contributor Member since:Mar 2009 Location:Jacksonville, FL Home Theater Gallery:160 4K collection:104 Blu-ray collection:958 DVD collection:18 MA collection:394 Digital collection:570 iTunes collection:527 Prime collection:192 Blu-ray reviews: 23 Trading Score:139	Link does not work?

04-21-2009, 04:47 PM	#4
Teabaggins Blu-ray Samurai Member since:Aug 2008	which free dvd will you pick?

04-21-2009, 04:52 PM	#6
neo_reloaded Banned Top contributor Member since:Jan 2008 Blu-ray collection:416 Trading Score:72	I just opened my set, and the X2 Digital Copy code was complete - 16 characters, just like the DC codes for X-Men and X-Men: The Last Stand. I can't imagine there being a recall just for some misprinted codes, if that was even a widespread problem. In the past, people have cleared these kinds of issues up over the phone and just gotten another code - no need to mail the BD in. Maybe the customer service rep you talked to was just confused.

04-21-2009, 04:57 PM	#7
Galactus Blu-ray Knight Member since:Jan 2008 Location:Pillars of Creation Blu-ray collection:60 Trading Score:31	yeah all ya gotta do is call them up and get another code, theres no need to mail back anything.

04-21-2009, 04:58 PM	#8
MDJ87 Member Member since:Mar 2008 Blu-ray collection:1043	K I'll call back in a couple hours...maybe then someone else will be working

04-21-2009, 05:05 PM	#9
nycomet Blu-ray Knight Top contributor Member since:Dec 2007 Location:Long Island, NY, USA ; I enjoy watching 3D blu-rays; 41 Blufans steels so far Home Theater Gallery:11 Blu-ray collection:1344 DVD collection:55 Digital collection:246 Blu-ray reviews:40 Trading Score:343	Just checked my set (it came via UPS from Amazon.com this morning). The DC codes are all intact.

04-21-2009, 05:07 PM	#10
SDon1969 Blu-ray Samurai Member since:Feb 2008 Location:Massachusetts Home Theater Gallery:32 Blu-ray collection:745 Blu-ray reviews:1 Trading Score:1	Oh okay, thanks for the clarification, I get it now.

04-21-2009, 05:24 PM	#12
thecardman23 Blu-ray Ninja Top contributor Member since:Jul 2008 Location:Toronto, Canada Home Theater Gallery:8 4K collection:9 Blu-ray collection:1787 Blu-ray reviews:34 Trading Score:239	wow... had me worried for a while there bud. glad to see things are okay with this set cuz i've been waiting to grab hem for a while now.

04-21-2009, 05:43 PM	#14
Blu Titan Super Moderator Top ranked HT gallery Top contributor Member since:Jul 2007 Location:Edo, Land of the Samurai Home Theater Gallery:42 4K collection:41 Blu-ray collection:2864 Blu-ray reviews: 2 Trading Score:92	Imagine something like this during the format war:

04-21-2009, 06:15 PM	#15
MDJ87 Member Member since:Mar 2008 Blu-ray collection:1043	I just called back and got someone else. I sent them an email with a copy of my digital copy insert along with my receipt and they said they'll send me a new code soon. Thanks guys for keeping me from mailing in my movie

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