help! my onkyo receiver is not outputting out sound anymore! - Blu-ray Forum

kobeeightjp · 04-29-2009, 06:40 PM

help! my sound is completely gone all of the sudden. I tried watching a movie last night and I was getting nothing. I then figured it was the hdmi cable so I tried listening to my ipod through the dock and again....nothing! I can't get any sound out of it now. Yesthe speakers are all plugged in correctly and its not on mute. Any suggestions of what the problem could be?

To add additional information...I just put in a blu-ray and the hdmi symbol blinks and usually it is followed by some time of red sound symbol. Only it blinks and so symbol follows. Video output's but is not accompanied by sound. What is the deal?

aramis109 · 04-29-2009, 06:48 PM

What kind of Onkyo is it? Try using something analog and see if that works. Sounds like something could be faulty- I'd hazard it might be something with the digital sound processing since HDMI and the Onkyo ipod dock don't work. Also go into the GUI and see if anything's set up strangely as far as output and maybe even go and do a reset.

kobeeightjp · 04-29-2009, 06:58 PM

the onkyo 6100 ht in a box. Don't have the exact model number off of the top of my head(im not at home right now)

StimpsonJCat · 04-29-2009, 07:02 PM

My old pioneer Elite will lose sound when somebody hits the signal select button (it could be set to digital, analog, or autoselect) by mistake. If it was a digital source and set to analog it wouldn't play anything. Probably not it, but thought I'd mention it anyways.

StimpsonJCat · 04-29-2009, 07:04 PM

If you hook the hdmi directly to the tv do you get sound through it's speakers?

Trix · 04-29-2009, 07:10 PM

I'm not calling you silly or anything, only because I've done it a dozen times, but, is there anything plugged into a front headphone jack? Biggest culprit could be the setup mic if you've just played around with it, or even just an adapter if you use a 1/4-to-1/8 inch adapter for your headphones?

The other suggestion of making sure the audio is set to "Auto Select" is a good one too, that would be my only other suggestion.

kobeeightjp · 04-29-2009, 09:30 PM

thanks for the replies guys...nope nothing in the headphone jack. And yes I do get sound through my tv speakers when I hoop up my blu ray player directly to it. Ill check the suggestions mentioned above real quick.

04-29-2009, 06:40 PM	#1
kobeeightjp Active Member Member since:Dec 2008 Home Theater Gallery:12 Blu-ray collection:75 Blu-ray reviews:11 Trading Score:1	help! my onkyo receiver is not outputting out sound anymore! help! my sound is completely gone all of the sudden. I tried watching a movie last night and I was getting nothing. I then figured it was the hdmi cable so I tried listening to my ipod through the dock and again....nothing! I can't get any sound out of it now. Yesthe speakers are all plugged in correctly and its not on mute. Any suggestions of what the problem could be? To add additional information...I just put in a blu-ray and the hdmi symbol blinks and usually it is followed by some time of red sound symbol. Only it blinks and so symbol follows. Video output's but is not accompanied by sound. What is the deal?

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04-29-2009, 06:48 PM	#2
aramis109 Blu-ray Ninja Member since:Mar 2008 Location:Milwaukee, WI Home Theater Gallery:10 4K collection:4 Blu-ray collection:360 Trading Score:18	What kind of Onkyo is it? Try using something analog and see if that works. Sounds like something could be faulty- I'd hazard it might be something with the digital sound processing since HDMI and the Onkyo ipod dock don't work. Also go into the GUI and see if anything's set up strangely as far as output and maybe even go and do a reset.

04-29-2009, 06:58 PM	#3
kobeeightjp Active Member Member since:Dec 2008 Home Theater Gallery:12 Blu-ray collection:75 Blu-ray reviews:11 Trading Score:1	the onkyo 6100 ht in a box. Don't have the exact model number off of the top of my head(im not at home right now)

04-29-2009, 07:02 PM	#4
StimpsonJCat Expert Member Member since:Apr 2009 Location:Texas Home Theater Gallery:5	My old pioneer Elite will lose sound when somebody hits the signal select button (it could be set to digital, analog, or autoselect) by mistake. If it was a digital source and set to analog it wouldn't play anything. Probably not it, but thought I'd mention it anyways.

04-29-2009, 07:04 PM	#5
StimpsonJCat Expert Member Member since:Apr 2009 Location:Texas Home Theater Gallery:5	If you hook the hdmi directly to the tv do you get sound through it's speakers?

04-29-2009, 07:10 PM	#6
Trix Active Member Member since:Nov 2008 Location:Waterloo, ON, Canada Blu-ray collection:114	I'm not calling you silly or anything, only because I've done it a dozen times, but, is there anything plugged into a front headphone jack? Biggest culprit could be the setup mic if you've just played around with it, or even just an adapter if you use a 1/4-to-1/8 inch adapter for your headphones? The other suggestion of making sure the audio is set to "Auto Select" is a good one too, that would be my only other suggestion.

04-29-2009, 09:30 PM	#7
kobeeightjp Active Member Member since:Dec 2008 Home Theater Gallery:12 Blu-ray collection:75 Blu-ray reviews:11 Trading Score:1	thanks for the replies guys...nope nothing in the headphone jack. And yes I do get sound through my tv speakers when I hoop up my blu ray player directly to it. Ill check the suggestions mentioned above real quick.

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