Onkyo 805 Display/Dimmer problem

[jingoboy_78]

Hi guys,

I have an Onkyo 805 which I bought it march 2008.So far it was working good and still it is working fine except for the front display panel. The display panel in the front is not lighting up brightly all of a sudden.I tried with various dimmer settings but did'nt work, it defaults to the same setting which is very dim so that I can barely see the texts from my viewing distance.I haven't update the DSP and the FW.Does this causes the issue? I live in NJ and I have onkyo authorized local service centers to which I am planning to take my receiver in. I think Onkyo has a 2 year warranty which should cover my repair right? Also is it possible to ask the service technician to update my firmware and DSP? Did anybody face the same problem? Please let me know.

Thanks in advance.

[jingoboy_78]

anybody? bump..

[PurpleJesus74]

Originally Posted by jingoboy_78

anybody? bump..

If its completely dark and not visible,there is a thread on here somewhere,where they fixed it themself.It involved removing the cover and soldering a new part,i can't remember what it was though.If you have a warranty i would definitely take it in,and they should be able to update your firmware also.

[solarrdadd]

Originally Posted by PurpleJesus74

If its completely dark and not visible,there is a thread on here somewhere,where they fixed it themself.It involved removing the cover and soldering a new part,i can't remember what it was though.If you have a warranty i would definitely take it in,and they should be able to update your firmware also.

Yeah, i remember seeing that post. If the unit is under warrenty, don't go trying anything you read on this forum. Take the unit in for service; that was built into the cost of the unit so don't take any chances. even if it is not under warrenty, i would recommend taking it in and pay the service charge if it's under 75 and see what's wrong and what it might cost to fix it. save the tinker with it yourself action for after you've at least had it professionally checked out. imo.

[jingoboy_78]

@solardad and purplejesus,

Thanks a lot for the replies.its not completely dark but as I have mentioned I can barely read the texts....I think its just starting ..so yes I read about opening the unit and changing the resistors.lol I dont have the guts to do it. I will take it to the service center..just to make sure onkyo 805 comes with a 2 year warranty right? I bought this march 2008, so the warranty should cover it?

[solarrdadd]

Originally Posted by jingoboy_78

@solardad and purplejesus,

Thanks a lot for the replies.its not completely dark but as I have mentioned I can barely read the texts....I think its just starting ..so yes I read about opening the unit and changing the resistors.lol I dont have the guts to do it. I will take it to the service center..just to make sure onkyo 805 comes with a 2 year warranty right? I bought this march 2008, so the warranty should cover it?

hopefully (in case they demand it) you have a sales reciept and perhaps you registered it online. i know how that sounds but had to have work done on a piece of equipment i owned and i registered it the day i got it, lost the reciept and they accepted the proof of registration in my name and fixed it under the warrenty.

the other thing i do is when i buy something, i keep the sales invoice or receipt stapled inside the manual and keep all that literature in a big ziplock bag with the date of purchase on it.

i have that right now with everything i own and yes i register everything for HT that i buy.

best of luck, keep us posted.

[jingoboy_78]

yes I will....I got the invoice sales receipt from amazon when I bought the receiver but I haven't regsitered the product yet. I will try to register now lol.

thanks again!

[jingoboy_78]

Called my local service center ALL TECH ELECTRONICS in NJ. They asked me to bring the receiver in after christmas and new year, since they are overloaded for now. Have to wait for a month.

[solarrdadd]

Originally Posted by jingoboy_78

Called my local service center ALL TECH ELECTRONICS in NJ. They asked me to bring the receiver in after christmas and new year, since they are overloaded for now. Have to wait for a month.

ok but you didn't tell us if it's still under warrenty or not; so which one is it?

[jingoboy_78]

Originally Posted by solarrdadd

ok but you didn't tell us if it's still under warrenty or not; so which one is it?

yes it is still under warranty, I have my sales receipt from amazon when I bought it back in march 2008. They asked to bring the receipt with the unit, when I take it in for repair. Cant wait to get it fixed, otherwise I gonna lose my eyesight by tryn to look at the volume each time when I am adjusting it.

[solarrdadd]

Originally Posted by jingoboy_78

yes it is still under warranty, I have my sales receipt from amazon when I bought it back in march 2008. They asked to bring the receipt with the unit, when I take it in for repair. Cant wait to get it fixed, otherwise I gonna lose my eyesight by tryn to look at the volume each time when I am adjusting it.

sweet, keep us posted so we know how it turns out.

[jingoboy_78]

Sure I will

[jingoboy_78]

Atlast I took my receiver in, to the nearest service center, which was almost an hour drive...which is not really bad..They told me its gonna take 2 to 3 weeks! I gonna miss the sound for the next 3 weeks..Asked them to update the firmware too..have to wait and see..Well the good thing is its is still under warranty!!

[jingoboy_78]

Got the beast back...works like a charm!!..the turn around was very good..Took only 9 days to get it fixed..I would suggest this service center - all tech electronics if you are in central/northern jersey.

[aramis109]

Wish I would've seen this post before; it was my 805 that they're talking about. Had a buddy remove the two .5ohm resistors (one was burnt out) and replace them w/ 10ohm ones. Worked a charm. Probably cost the tech $1 and 30 minutes of time. At least you have a working receiver which is what's important.

[jingoboy_78]

Originally Posted by aramis109

Wish I would've seen this post before; it was my 805 that they're talking about. Had a buddy remove the two .5ohm resistors (one was burnt out) and replace them w/ 10ohm ones. Worked a charm. Probably cost the tech $1 and 30 minutes of time. At least you have a working receiver which is what's important.

Hi Aramis,

yes I read your thread..Well my unit is still under warranty so that covered everything..Oh yes .. - a working receiver lol that is important ..Couldnt be happy