Toshiba Says Buyers Aren't Returning HD DVD Players for Blu-Ray - Blu-ray Forum

Ispoke · 01-10-2008, 12:49 PM

Not sure if this should be in the general forums so posted here, but found this interesting from Toshiba

Quote:

While industry support for HD DVD has shrunk, sales of the players remain ``robust,'' said Jodi Sally, vice president of marketing for Toshiba America.

``I've heard of no return issues at all regarding this,'' Sally said yesterday in an interview with Bloomberg Radio from the Consumer Electronics Show in Las Vegas.

Now to me it could also mean that people are not having problems returning them, or am I being well ..........

Link

badboi · 01-10-2008, 12:50 PM

The crack must be flowing freely at Toshibasoft this week.

jurassic_pork · 01-10-2008, 12:51 PM

Well I'll be the first one to call bullshit on this. I was at two best buy's yesterday and folks at both of them told me people were returning HD-DVD players because of all the defections. Of course I asked if they were buying blu and the response was some were and some werent. I guess some new blu customers are better than none.

Bullseye · 01-10-2008, 12:53 PM

Its a bad sign for Toshiba when they have to release a statement every hour.

Zyclone · 01-10-2008, 12:58 PM

is anyone still listening to toshiba now days?

Ispoke · 01-10-2008, 01:00 PM

Quote:

Originally Posted by Zyclone

is anyone still listening to toshiba now days?

Apparently......... sales are ‘ROBUST’ after all

Razzy · 01-10-2008, 01:04 PM

While industry support for HD DVD has shrunk, sales of the players remain "robust,'' said Jodi Sally, vice president of marketing for Toshiba America.

"I've heard of no return issues at all regarding this,'' Sally said yesterday in an interview with Bloomberg Radio from the Consumer Electronics Show in Las Vegas.

Yeah, just keep your head buried in the sand.

Most HD DVD players are probably headed to ebay.

http://www.bloomberg.com/apps/news?p...aI&refer=japan

Go Blu · 01-10-2008, 01:06 PM

The only reason they are not returning the players is becasue they can't return all the movies they bought for it.

So sorry!

blugasm · 01-10-2008, 01:07 PM

[QUOTE=Razzy;497993]``I've heard of no return issues at all regarding this,'' Sally said yesterday in an interview with Bloomberg Radio from the Consumer Electronics Show in Las Vegas.

LOL... Meaning no one is having any issues in returning them?

The Don · 01-10-2008, 01:07 PM

have they not checked ebay?

Kairav · 01-10-2008, 01:09 PM

Well if you bought 50 odd movies with your $99 player, you are bound to keep them.

Razzy · 01-10-2008, 01:09 PM

Quote:

Originally Posted by blugasm

LOL... Meaning no one is having any issues in returning them?

I guess returning them is smooth sailing then

PaulGo · 01-10-2008, 01:10 PM

Most buyers probably still do not know about Warner. Remember if the bought HD-DVD they are behind the times. Let's do everything possible to prevent future sales.

I suggest you do what I did in spreading the word about Warner and how useless HD-DVD has become. I did a review of the Toshiba 1-Disc Web-enabled HD DVD Player HD-A3 to let the potential buyers know about the end of HD-DVD. (Click on reviews)

http://www.sears.com/shc/s/p_10153_1...keyword=hd-dvd

xtop · 01-10-2008, 01:11 PM

robust could be taken several ways, its not like everyone knows about warner switching and uni and para ready to switch. im sure they're still selling plenty of movies and players. and until a retailer drops them..they'll continue to be bought because average joe consumer doesn't keep up with news like we do. heck..a lot of people don't even know about this whole war.

as for the returns tho..I don't believe that. the robust comment is certainly to spin the return issue im sure they're having right now

tqlla · 01-10-2008, 01:11 PM

Well, many people, IE myself... cut the UPC off. Otherwise, it would be back at the store.

TruBlu2 · 01-10-2008, 01:12 PM

Blah, Blah, Blah, Blah, Blah....That is all it is...lip service.

Toshiba needs remastered

toocheezy · 01-10-2008, 01:12 PM

Quote:

Originally Posted by The Don

have they not checked ebay?

I guess they have not. If they would have they will clearly see that there are alot of A2's up for sale

tqlla · 01-10-2008, 01:13 PM

Its tough to return a product after you cut the UPC off for the 5 free MIR

Blu Titan · 01-10-2008, 01:14 PM

Quote:

Originally Posted by tqlla

Well, many people, IE myself... cut the UPC off. Otherwise, it would be back at the store.

That would be the #1 reason. Most people would send the UPC for their free movies right away.

SlapnutsGT · 01-10-2008, 01:14 PM

Working at a Best Buy service center you sometimes get Store Stock units in that have no problems (No Fault Found is what we call em, or NFF). Well, that typically happens when a customer within 30 days of buying something they decide they don't won't it for whatever reason, return it and come up with some B.S. reason why they don't want it: "Doesn't play discs, skips, etc..."

Well since end of Dec. we have been getting a HUGE amount of HD-A30s in, all store stock and NFF ... which is telling me people are returning them ... and we are just one Service Center (we mainly deal entire east coast from NC to FL and as far west as KY) and I'm not sure how many centers Best Buy has, but I'm guessing its 10 or more.

01-10-2008, 01:04 PM	#7
Razzy Special Member Member since:Apr 2007 Location:Canada Blu-ray collection:179 Blu-ray reviews:2	Toshiba Says Buyers Aren't Returning HD DVD Players for Blu-Ray While industry support for HD DVD has shrunk, sales of the players remain "robust,'' said Jodi Sally, vice president of marketing for Toshiba America. "I've heard of no return issues at all regarding this,'' Sally said yesterday in an interview with Bloomberg Radio from the Consumer Electronics Show in Las Vegas. Yeah, just keep your head buried in the sand. Most HD DVD players are probably headed to ebay. http://www.bloomberg.com/apps/news?p...aI&refer=japan Last edited by Razzy; 01-10-2008 at 01:07 PM.

01-10-2008, 01:10 PM	#13
PaulGo Power Member Top contributor Member since:Aug 2007 Location:North Potomac, MD	Most buyers probably still do not know about Warner. Remember if the bought HD-DVD they are behind the times. Let's do everything possible to prevent future sales. I suggest you do what I did in spreading the word about Warner and how useless HD-DVD has become. I did a review of the Toshiba 1-Disc Web-enabled HD DVD Player HD-A3 to let the potential buyers know about the end of HD-DVD. (Click on reviews) http://www.sears.com/shc/s/p_10153_1...keyword=hd-dvd Last edited by PaulGo; 01-10-2008 at 01:13 PM.

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01-10-2008, 12:50 PM	#2
badboi Special Member Member since:Sep 2007 Location:Atlanta	The crack must be flowing freely at Toshibasoft this week.

01-10-2008, 12:51 PM	#3
jurassic_pork Blu-ray Samurai Member since:Dec 2007 Blu-ray reviews:4 Trading Score:240	Well I'll be the first one to call bullshit on this. I was at two best buy's yesterday and folks at both of them told me people were returning HD-DVD players because of all the defections. Of course I asked if they were buying blu and the response was some were and some werent. I guess some new blu customers are better than none.

01-10-2008, 12:53 PM	#4
Bullseye Blu-ray Samurai Top contributor Member since:Sep 2006 Location:Ireland Home Theater Gallery:24 4K collection:70 Blu-ray collection:760 Blu-ray reviews: 44	Its a bad sign for Toshiba when they have to release a statement every hour.

01-10-2008, 12:58 PM	#5
Zyclone Blu-ray Samurai Member since:Jun 2007 Location:Somewhere over the rainbow Home Theater Gallery:3 Blu-ray collection:304	is anyone still listening to toshiba now days?

01-10-2008, 01:06 PM	#8
Go Blu Special Member Member since:Feb 2007	The only reason they are not returning the players is becasue they can't return all the movies they bought for it. So sorry!

01-10-2008, 01:07 PM	#9
blugasm Member Member since:Jan 2008 Location:Vancouver Island	[QUOTE=Razzy;497993]``I've heard of no return issues at all regarding this,'' Sally said yesterday in an interview with Bloomberg Radio from the Consumer Electronics Show in Las Vegas. LOL... Meaning no one is having any issues in returning them?

01-10-2008, 01:07 PM	#10
The Don Blu-ray Ninja Member since:Apr 2006 Blu-ray reviews:12 Trading Score:2	have they not checked ebay?

01-10-2008, 01:09 PM	#11
Kairav Expert Member Member since:Nov 2007 Location:Atlanta Blu-ray reviews:9 Trading Score:5	Well if you bought 50 odd movies with your $99 player, you are bound to keep them.

01-10-2008, 01:11 PM	#14
xtop Blu-ray Count Member since:Oct 2007 Blu-ray collection:- DVD collection:- Digital collection:- Trading Score:3	robust could be taken several ways, its not like everyone knows about warner switching and uni and para ready to switch. im sure they're still selling plenty of movies and players. and until a retailer drops them..they'll continue to be bought because average joe consumer doesn't keep up with news like we do. heck..a lot of people don't even know about this whole war. as for the returns tho..I don't believe that. the robust comment is certainly to spin the return issue im sure they're having right now

01-10-2008, 01:11 PM	#15
tqlla Active Member Member since:Sep 2007	Well, many people, IE myself... cut the UPC off. Otherwise, it would be back at the store.

01-10-2008, 01:12 PM	#16
TruBlu2 Senior Member Member since:Aug 2007 Blu-ray reviews:1	Blah, Blah, Blah, Blah, Blah....That is all it is...lip service. Toshiba needs remastered

01-10-2008, 01:13 PM	#18
tqlla Active Member Member since:Sep 2007	Its tough to return a product after you cut the UPC off for the 5 free MIR

01-10-2008, 01:14 PM	#20
SlapnutsGT Member Member since:Aug 2007 Location:Atlanta	Working at a Best Buy service center you sometimes get Store Stock units in that have no problems (No Fault Found is what we call em, or NFF). Well, that typically happens when a customer within 30 days of buying something they decide they don't won't it for whatever reason, return it and come up with some B.S. reason why they don't want it: "Doesn't play discs, skips, etc..." Well since end of Dec. we have been getting a HUGE amount of HD-A30s in, all store stock and NFF ... which is telling me people are returning them ... and we are just one Service Center (we mainly deal entire east coast from NC to FL and as far west as KY) and I'm not sure how many centers Best Buy has, but I'm guessing its 10 or more.

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