Letter Returned - Sony Blu-ray High-Def Offer by Mail - Blu-ray Forum

gnn · 04-12-2008, 07:26 AM

2 weeks ago I sent the letter to the PO Box 9065, Bridgeport, NJ 08014 and it was returned because the "PO Box was closed - the promotion expired".
It clearly states in the form that it is valid between 3/16 and 4/17.

Anyone else?

iNCREDiPiNOY · 04-12-2008, 07:30 AM

Quote:

Originally Posted by gnn

2 weeks ago I sent the letter to the PO Box 9065, Bridgeport, NJ 08014 and it was returned because the "PO Box was closed - the promotion expired".
It clearly states in the form that it is valid between 3/16 and 4/17.

Anyone else?

Did you write "Blu-ray High-Def Offer"?

gnn · 04-12-2008, 07:39 AM

Yes, I did

Stephie_is_a_dork · 04-12-2008, 08:06 AM

eek!

I just took mine to the post office today! I hope they fix it before my form gets from California to New Jersey!

Rob71 · 04-12-2008, 12:52 PM

Maybe ask one of the insiders about it. They may be able to get something done.

Borris · 04-12-2008, 01:34 PM

Quote:

Originally Posted by gnn

2 weeks ago I sent the letter to the PO Box 9065, Bridgeport, NJ 08014 and it was returned because the "PO Box was closed - the promotion expired".
It clearly states in the form that it is valid between 3/16 and 4/17.

Anyone else?

I'm sure there will be a lot of upset people if this holds true for everyone. A lot of people waited until Water Horse & Dewy Cox came out to use them for at least one of their purchases (myself included).

WickyWoo · 04-12-2008, 01:38 PM

You need to call Sony customer service about that then

bajor27 · 04-12-2008, 02:51 PM

just for clarification, which promotion is this? The buy 2 get 1 free by mail from Sony?

Stephie_is_a_dork · 04-12-2008, 03:25 PM

Quote:

Originally Posted by WickyWoo

You need to call Sony customer service about that then

I just e-mailed SPHE (Sony Pictures Home Entertainment) customer support. If anyone else would like to e-mail them as well, it's consumer@SPHECustomerSupport.sony.com

Clark Kent · 04-12-2008, 06:17 PM

There are reports of others having the same problem on other forums. These promotions are typically handled by outside fulfillment firms. I think Paidgeek would be the insider to ask about this if he was around.

gnn · 04-14-2008, 06:59 AM

Quote:

Originally Posted by Stephie_is_a_dork

I just e-mailed SPHE (Sony Pictures Home Entertainment) customer support. If anyone else would like to e-mail them as well, it's consumer@SPHECustomerSupport.sony.com

This is the exact email address I sent the inquiry to on Mon 7 Apr.
No response yet.

gnn · 04-15-2008, 07:29 PM

Sony said they've fixed this and that I can send the rebate again.

04-12-2008, 07:26 AM	#1
gnn Active Member Member since:Oct 2007 Location:USA Blu-ray collection:7	Letter Returned - Sony Blu-ray High-Def Offer by Mail 2 weeks ago I sent the letter to the PO Box 9065, Bridgeport, NJ 08014 and it was returned because the "PO Box was closed - the promotion expired". It clearly states in the form that it is valid between 3/16 and 4/17. Anyone else?

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04-12-2008, 07:39 AM	#3
gnn Active Member Member since:Oct 2007 Location:USA Blu-ray collection:7	Yes, I did

04-12-2008, 08:06 AM	#4
Stephie_is_a_dork Blu-ray Samurai Member since:Jan 2008 Location:So Cal Trading Score:2	eek! I just took mine to the post office today! I hope they fix it before my form gets from California to New Jersey!

04-12-2008, 12:52 PM	#5
Rob71 Blu-ray Knight Top ranked HT gallery Top contributor Member since:Aug 2007 Location:Florida Home Theater Gallery:13 Blu-ray collection:295 Trading Score:5	Maybe ask one of the insiders about it. They may be able to get something done.

04-12-2008, 01:38 PM	#7
WickyWoo Blu-ray Champion Member since:May 2007 Trading Score:2	You need to call Sony customer service about that then

04-12-2008, 02:51 PM	#8
bajor27 Blu-ray Guru Top contributor Member since:Nov 2007 Location:BC, Canada Blu-ray collection:1031 DVD collection:2 Trading Score:5	just for clarification, which promotion is this? The buy 2 get 1 free by mail from Sony?

04-12-2008, 06:17 PM	#10
Clark Kent Blu-ray Prince Top contributor Member since:Oct 2007 Location:Metropolis Blu-ray reviews:2 Trading Score:184	There are reports of others having the same problem on other forums. These promotions are typically handled by outside fulfillment firms. I think Paidgeek would be the insider to ask about this if he was around.

04-15-2008, 07:29 PM	#12
gnn Active Member Member since:Oct 2007 Location:USA Blu-ray collection:7	Sony said they've fixed this and that I can send the rebate again.

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