directv seems unwilling to help me

[lacubs]

i am having a problem with all of the sports packages on directv. 1st of all i got C.P. so my family call directv about 30 times already about this in the last 6 month, here is my problem every night when is a game on i get a dark blue screen with the directv logo on the channel it may last half game before its tune in or the whole game. if i reset Receiver everytime it does come in right but having C.P. i have trouble Resetting the Receiver everytime a game comes on

here is a youtube video of it, any help would be great http://www.youtube.com/watch?v=e3LH9xFOg5E

thanks,Mark