Dell XPS M1330 Internet Explorer not working... - Blu-ray Forum

SteelPen · 02-11-2010, 10:35 PM

I've a Dell XPS M1330 laptop! Today, I was on steelers.com and I was listen/watching an interview from Art Rooney II and I saw at the top of the video, download the new Steeler toolbar so I click on it and downloaded! I went back to finish the interview, but wanted to surf the Steeler shop, so I click new window, but Internet Explorer closed! I try to reopen IE, but I get this message...

Internet Explorer has stopped working. A problem has cause the program to stop working correctly. Windows will close the program and notify you if a solution is available!

A little help!

Thanks,
Bryan

PS: MODS, I don't know where to put this, so if this is in a wrong section, please more it!

jw · 02-11-2010, 10:40 PM

Restart the PC if you can, however can I suggest a better browser?

Try Firefox or Google Chrome, both are Free and work just like IE. I quit using IE after it kept crashing and have used FireFox ever since. Give them a try

SteelPen · 02-11-2010, 10:47 PM

Quote:

Originally Posted by jwbbud

Restart the PC if you can, however can I suggest a better browser?

Try Firefox or Google Chrome, both are Free and work just like IE. I quit using IE after it kept crashing and have used FireFox ever since. Give them a try

I tried restarting the computer, but it still happening! About firefox, it won't let me use the internet!

BTW, I'm on my PC!

Sussudio · 02-11-2010, 10:51 PM

Quote:

Originally Posted by Redliner17k

I tried restarting the computer, but it still happening! About firefox, it won't let me use the internet!

BTW, I'm on my PC!

Have you tried downloading Chrome as jw also suggested? I used to use IE, then switched to Firefox, and am now on Chrome and it works great...very fast and a simple, non-cluttered interface. If you're interested, try installing that and report back.

http://www.google.com/chrome/intl/en/landing.html?hl=en

Also, it sounds a little bizarre that Firefox won't let you use the internet? Do you think you might possibly have a virus? Have you tried doing a scan for viruses and/or spyware?

jw · 02-11-2010, 10:54 PM

As far as internet, Is it wireless or wired connection?

SteelPen · 02-11-2010, 10:56 PM

Quote:

Originally Posted by Sussudio

Have you tried downloading Chrome as jw also suggested? I used to use IE, then switched to Firefox, and am now on Chrome and it works great...very fast and a simple, non-cluttered interface. If you're interested, try installing that and report back.

http://www.google.com/chrome/intl/en/landing.html?hl=en

Also, it sounds a little bizarre that Firefox won't let you use the internet? Do you think you might possibly have a virus? Have you tried doing a scan for viruses and/or spyware?

I'm sorry, I meant IE won't let me on, so I can't download firefox or chrome!

Quote:

Originally Posted by jwbbud

As far as internet, Is it wireless or wired connection?

Wired!

jw · 02-11-2010, 10:59 PM

Start the Task MGR (ctrl+Alt+Delete) and close any programs running associated with IE

Sussudio · 02-11-2010, 11:00 PM

Quote:

Originally Posted by Redliner17k

I'm sorry, I meant IE won't let me on, so I can't download firefox or chrome!

Are you using your phone or something now? Can you even open IE without actually going to a website?

edit: jw is on the right track...it sounds like some service and possibly the toolbar might be blocking something or causing IE to crash/function improperly?

SteelPen · 02-11-2010, 11:03 PM

Quote:

Originally Posted by jwbbud

Start the Task MGR (ctrl+Alt+Delete) and close any programs running associated with IE

Quote:

Originally Posted by Sussudio

Are you using your phone or something now? Can you even open IE without actually going to a website?

edit: jw is on the right track...it sounds like some service and possibly the toolbar might be blocking something or causing IE to crash/function improperly?

Yea, all programs are closed when I try to start up IE, but evertime I try to start up IE, I get the same message like in my 1st post!

EDIT: Let me make a video for you guys! Be right back!

jw · 02-11-2010, 11:17 PM

When all else fails, do a system restore to the previous day, its will reset any changes you made and should fix your problem.

SteelPen · 02-11-2010, 11:20 PM

Quote:

Originally Posted by jwbbud

When all else fails, do a system restore to the previous day, its will reset any changes you made and should fix your problem.

How do I do that?

Sussudio · 02-11-2010, 11:21 PM

Quote:

Originally Posted by Redliner17k

How do I do that?

Start --> Programs --> Accessories --> System Tools --> System Restore

(i think

)

If you have an available restore point from earlier today or yesterday (the latter is probably better), choose that and let the computer do its thing. Keep in mind it will get rid of any installed programs between now and that time, but all of your documents will still remain.

SteelPen · 02-11-2010, 11:29 PM

Quote:

Originally Posted by Sussudio

Start --> Programs --> Accessories --> System Tools --> System Restore

(i think

)

If you have an available restore point from earlier today or yesterday (the latter is probably better), choose that and let the computer do its thing. Keep in mind it will get rid of any installed programs between now and that time, but all of your documents will still remain.

Thanks! I'll go try that now!

BTW, here is a video of the problem...

jw · 02-11-2010, 11:42 PM

yea I think that toolbar didnt install correctly, do a system restore

SteelPen · 02-11-2010, 11:50 PM

Quote:

Originally Posted by jwbbud

yea I think that toolbar didnt install correctly, do a system restore

Just did and it work!

Thanks Bud!

EDIT: MODs can close thread!

Sussudio · 02-11-2010, 11:53 PM

Awesome! Be careful with that toolbar

SteelPen · 02-11-2010, 11:55 PM

Quote:

Originally Posted by Sussudio

Awesome! Be careful with that toolbar

Yea, I think I'll stay with my Yahoo toolbar! Thanks Sussudio!

jw · 02-11-2010, 11:56 PM

No problem, So now we know the 'Steelers' toolbar is a bad idea

Chloenator · 02-11-2010, 11:58 PM

Glad to see you got the problem resolved. Now disable IE and use Firefox instead!

I have the NHL toolbar installed for Firefox and it works like a champ!

02-11-2010, 10:35 PM	#1
SteelPen Blu-ray Samurai Top contributor Member since:Dec 2009 Location:Bartow, FL 4K collection:159 Blu-ray collection:414 Trading Score:139	Dell XPS M1330 Internet Explorer not working... I've a Dell XPS M1330 laptop! Today, I was on steelers.com and I was listen/watching an interview from Art Rooney II and I saw at the top of the video, download the new Steeler toolbar so I click on it and downloaded! I went back to finish the interview, but wanted to surf the Steeler shop, so I click new window, but Internet Explorer closed! I try to reopen IE, but I get this message... Internet Explorer has stopped working. A problem has cause the program to stop working correctly. Windows will close the program and notify you if a solution is available! A little help! Thanks, Bryan PS: MODS, I don't know where to put this, so if this is in a wrong section, please more it!

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02-11-2010, 10:40 PM	#2
jw Blu-ray Archduke Top contributor Member since:Apr 2007 Location:USA Trading Score:519	Restart the PC if you can, however can I suggest a better browser? Try Firefox or Google Chrome, both are Free and work just like IE. I quit using IE after it kept crashing and have used FireFox ever since. Give them a try

02-11-2010, 10:54 PM	#5
jw Blu-ray Archduke Top contributor Member since:Apr 2007 Location:USA Trading Score:519	As far as internet, Is it wireless or wired connection?

02-11-2010, 10:59 PM	#7
jw Blu-ray Archduke Top contributor Member since:Apr 2007 Location:USA Trading Score:519	Start the Task MGR (ctrl+Alt+Delete) and close any programs running associated with IE

02-11-2010, 11:17 PM	#10
jw Blu-ray Archduke Top contributor Member since:Apr 2007 Location:USA Trading Score:519	When all else fails, do a system restore to the previous day, its will reset any changes you made and should fix your problem.

02-11-2010, 11:42 PM	#14
jw Blu-ray Archduke Top contributor Member since:Apr 2007 Location:USA Trading Score:519	yea I think that toolbar didnt install correctly, do a system restore

02-11-2010, 11:53 PM	#16
Sussudio Blu-ray Champion Member since:Sep 2008 Blu-ray collection:1 Blu-ray reviews:1 Trading Score:11	Awesome! Be careful with that toolbar

02-11-2010, 11:56 PM	#18
jw Blu-ray Archduke Top contributor Member since:Apr 2007 Location:USA Trading Score:519	No problem, So now we know the 'Steelers' toolbar is a bad idea

02-11-2010, 11:58 PM	#19
Chloenator Blu-ray Duke Top contributor Member since:Nov 2009 Location:Pittsburgh, PA 4K collection:- Blu-ray collection:- DVD collection:- Digital collection:- Trading Score:2	Glad to see you got the problem resolved. Now disable IE and use Firefox instead! I have the NHL toolbar installed for Firefox and it works like a champ!

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