Help with Sony Burner and Cyberlink software - Blu-ray Forum

Calit2ube · 04-25-2007, 07:50 PM

Ok, So here are my problems. If you can help with any info it would be much appreciated.

#1 My work has recently purchased a BWU-100A Sony Blu Ray drive to start working with. We have it installed in an IDE External enclosure so it can be moved between various computers easily. It is currently installed on my editing PC through USB 2.0. I can see the drive with my PC and it burns CD's and DVD's and plays back DVD movies with no problem. I purchased a Blu Ray movie from Outpost called "Chronos" to watch on the drive. My bundled software Cyberlink Power DVD 6.6 BD will not recognize the disc. It pops up this error, "A disc with an unsupported format in drive X:" My thought is that I may have a bad disc, but I do not currently have another to test it with. Has anyone else had this same problem? Is there something I am missing here?

#2 - Blu Ray Authoring
My second problem is with authoring a disc on the same drive. I am using the bundled software, Cyberlink Power Producer BD Edition. All editing etc. is being done in Adobe Premiere without any Cineform plug in. My workflow is Sony HDV camcorder -> Adobe Premiere. The only way I have found to get my HD files out of Premiere and into Cyberlink is to export them using Adobe Media Encoder to an MPEG2 using the presets for HDV 1080i which leaves me with an .m2t file which will not import into Cyberlink. I have gotten around this by simply changing the file extension to .mpg, which seems to work. The file can then be imported and I can see it in Cyberlink and preview my BDAV disc. However when I go to burn the disc it gets to 14% every time and says it is burning titles, then it stalls! I don't know what I am doing wrong. I have also tried RemuxTS to convert my .m2t files, but it just spits out another .m2t, so I don't know what I am doing wrong there either. Any help or advice on workflow would be great!

Calit2ube · 04-26-2007, 08:27 PM

Ok, so #1 is fixed. I can now playback Blu Ray on my PC. I found that I needed to update my Nvidia drivers as well as the Cyberlink software in order to make BD-ROM Discs playable. All the info for updating the Sony BWU-100A drive can be found here
http://sony.storagesupport.com/BDupgrade/

They have handy software tool that checks your system for Blu-Ray compatibility.

Now then.... anyone have any ideas on my #2 problem? I still haven't found an example workflow online that uses stock Adobe Premiere output into the cyberlink software...

Don Blish · 04-26-2007, 11:49 PM

Just rename that ReMux output to .mpg and Cyberlink PowerProducerBD will recognize it. You can also just import your .avi - I used the CineformAspectHD in Premiere and the 1080x1440 HDV dimensions worked better than reusing an .m2t. Those files had problems on "hard cuts". Even turning the .m2t back to .avi fixed these.

As extensively reported here and on the Cyberlink forum, the bundled Cyberlink software will not make a BDMV project with a menu. It only makes a simplified BDAV project - and that will not play in Sony's own BDP-S1 player. To solve this without spending a fortune, a number of us here on this board has purchased Sonic/Roxio's DVDit Pro HD for $500. It seems to be and unbundled version of the burning engine of Sonic's Avid product line.

Re the previous post: I only am interested in editing and since my fancy Matrox APVe card will never validate HDCP, I have not bothered trying to get my editing PC to play commercial titles. If I want to enjoy HD, I want to do it on my 52" 1080p panel upstairs!

Calit2ube · 04-27-2007, 07:08 PM

ugh..
well at least I am getting through some of my problems. This time I tried updating the bundled Cyberlink Power Producer software with the patch on their website. The drive is now burning BDAV discs with no errors. I can go straight from my HDV Deck or I can import an MPEG2 exported out of Premiere and cleaned with ReMux.

The problem is.... The Disc will not playback in my Cyberlink Power DVD player! I can hear the audio but I get no picture.

Does anyone know if this is a compatibility issue since I got it to play BDROM or is my burning software still messed up?

Calit2ube · 04-27-2007, 08:33 PM

P.S. I can play the burned disc just fine if I open the .m2ts stream from explorer, but the disc will not autoplay.... thoughts?

I figured out that the BDROM will only work on one of my displays but not the other because it is connected with DVI instead of Analog, so stupid!

Don Blish · 04-27-2007, 09:41 PM

I was able to play discs made with Cyberlink PowerProducerBD software (before and after that 12/28/06 dated patch) using PowerDVDforBD even though my video card doesnt handshake HDCP....because stuff we burn ourselves has no digital rights restrictions. Thus PC playablility still needs fixing on your editing machine. However, persuing PowerProducer still seems pointless to me if the BDAV projects it creates will play in few or no settop Blu-Ray players. Ergo, DVDit Pro HD as discussed above. This little voice in my head says that bundled software is often worth exactly what you paid for it (a marginal zero dollars).

lylez · 08-17-2007, 04:59 AM

I too, have faced the same incompatibility issues been the .m2ts output files from the Sony HDR-SR1 high definition camcorder, and the Sony BWU-100A blu-ray disk writer. I've been at this for about 10 days! I'm told that mpeg-2 files are not high definition, and from what I've seen, I believe it. I tried converting the .m2ts file to .mpeg using the the Motion Picture Browser software that came with the camcorder. Cyberlink was able to import this and make a blu-ray disk, but the quality was lousy - it looked like standard definition on my Samsung BDP-1000 blu-ray disk player, which looks fantastic on store-bought blu-ray disk movies. BTW, Cyberlink is not just one program, its a bunch of them. I had to upgrade most of them, with varying degrees of success. There were error messages, etc. Ever since I started all this, my computer has gotten to where it literally takes about 5 minutes to boot. It didn't used to.

Next, I got a hold of some software from Elecard - http://www.elecard.com/products/prod...-studio-avchd/. After several tries, I finally managed to produce a .mpeg file that Cyberlink was able to import and use to make a blu-ray disk. It looks and sounds pretty good on the Samsung, until the person in the picture moves. Its very jumpy, as if only ever 3 or 4 frames are being preserved. Next, I got software from Roxio - the Roxio Easy Media Creator 9. It at least tried to import my .m2ts file, but it said the format was not editable, and offered to convert it to a format that was. I agreed, but it choked, saying it had "Error building graph". I clicked OK, and it said "The file you are trying to add cannot be edited, and will not be added". I called their tech support, and eventually got through to someone who initially refused to offer tech support on a demo version of their software, but then helped as much as he could. He theorizes that my video card is out of date, and stated that these software programs actually utilize the video card to do the file conversions, even though they're not displaying the file on the screen. This was a bit of a surprise to me.

Sony has been very unhelpful though out all this. Here's a direct quote in an email response I got from them:

begin quote:
The Cyberlink software does not support the M2TS files format. You will
need to fine a software program that supports that file format.

Please visit our website at http://sony.storagesupport.com/ for all the
latest upgrades and up to date FAQ's.
end quote:

In other words, Sony is incompatible with Sony. You're on your own.

BTW, on the one blu-ray disk that I recorded that did look pretty good as long as no one moved, I examined the file structure with Windows Explorer, and low and behold, it has .m2ts files on it! Maybe we can just create a blu-ray disk structure with our .m2ts files on the hard drive, then use the Data backup software to move all that to a blu-ray disk, and skip all this conversion nonsense completely!

Here are some interesting links I've found:
http://www.earfeast.com/software/blu-ray/
http://www.videohelp.com/hd
http://www.blu-raydisc.info/
http://sony.storagesupport.com/blu-ray/bwu-100a.htm
http://sony.storagesupport.com/BDupgrade/

One last thought, is the AVCHD. I read some where that this can be played on a blu-ray set top. I think I'll try to create one of these disks and see how it goes. Also, if you're going to experiment with this stuff, I strongly recommend getting a rewritable blu-ray disk. It will save you hundreds of dollars by the time its all over.

Lyle

Xylon · 04-26-2007, 08:11 AM

1. You forgot to mention your system specs. What CPU and GPU and its software drivers are you using? What monitor? Is it connected via DVI? HDMI? VGA? Does it support HDCP? This includes the GPU.

2. Fix #1 first. Get your PC to playback BD.

Don Blish · 08-31-2007, 10:39 PM

[QUOTE=Calit2ube;81350#2 - Blu Ray Authoring
I have also tried RemuxTS to convert my .m2t files, but it just spits out another .m2t, so I don't know what I am doing wrong there either. Any help or advice on workflow would be great![/QUOTE]

I did recommend RemuxTS in this thread to make Cyberlink happy:

https://forum.blu-ray.com/showthread.php?t=2562

What I did not add was that even though it seems to spit the file back into another .m2t (in another directory), it really is an set of "elementary streams", so just rename that to .mpg and Cyberlink will be happy to run with it.

My problem with this process, is that it made a BDAV project. It played fine with PowerDVD on the computer that produced it, but not on my Sony BDP-S1. Yes, an all Sony provided solution would not work. That was why I bought DVDit Pro HD: I got a BDMV project on a playable disc AND a menu structure. BDAV was never described as having menus.

04-26-2007, 11:49 PM	#3
Don Blish Member Member since:Jun 2006 Location:Los Angeles	Just rename that ReMux output Just rename that ReMux output to .mpg and Cyberlink PowerProducerBD will recognize it. You can also just import your .avi - I used the CineformAspectHD in Premiere and the 1080x1440 HDV dimensions worked better than reusing an .m2t. Those files had problems on "hard cuts". Even turning the .m2t back to .avi fixed these. As extensively reported here and on the Cyberlink forum, the bundled Cyberlink software will not make a BDMV project with a menu. It only makes a simplified BDAV project - and that will not play in Sony's own BDP-S1 player. To solve this without spending a fortune, a number of us here on this board has purchased Sonic/Roxio's DVDit Pro HD for $500. It seems to be and unbundled version of the burning engine of Sonic's Avid product line. Re the previous post: I only am interested in editing and since my fancy Matrox APVe card will never validate HDCP, I have not bothered trying to get my editing PC to play commercial titles. If I want to enjoy HD, I want to do it on my 52" 1080p panel upstairs! Last edited by Don Blish; 04-26-2007 at 11:53 PM.

08-17-2007, 04:59 AM	#7
lylez Junior Member Member since:Dec 2006 Location:Redwood City, CA Blu-ray collection:1	Experiences with Sony HDR-SR1 & Sony BWU-100A I too, have faced the same incompatibility issues been the .m2ts output files from the Sony HDR-SR1 high definition camcorder, and the Sony BWU-100A blu-ray disk writer. I've been at this for about 10 days! I'm told that mpeg-2 files are not high definition, and from what I've seen, I believe it. I tried converting the .m2ts file to .mpeg using the the Motion Picture Browser software that came with the camcorder. Cyberlink was able to import this and make a blu-ray disk, but the quality was lousy - it looked like standard definition on my Samsung BDP-1000 blu-ray disk player, which looks fantastic on store-bought blu-ray disk movies. BTW, Cyberlink is not just one program, its a bunch of them. I had to upgrade most of them, with varying degrees of success. There were error messages, etc. Ever since I started all this, my computer has gotten to where it literally takes about 5 minutes to boot. It didn't used to. Next, I got a hold of some software from Elecard - http://www.elecard.com/products/prod...-studio-avchd/. After several tries, I finally managed to produce a .mpeg file that Cyberlink was able to import and use to make a blu-ray disk. It looks and sounds pretty good on the Samsung, until the person in the picture moves. Its very jumpy, as if only ever 3 or 4 frames are being preserved. Next, I got software from Roxio - the Roxio Easy Media Creator 9. It at least tried to import my .m2ts file, but it said the format was not editable, and offered to convert it to a format that was. I agreed, but it choked, saying it had "Error building graph". I clicked OK, and it said "The file you are trying to add cannot be edited, and will not be added". I called their tech support, and eventually got through to someone who initially refused to offer tech support on a demo version of their software, but then helped as much as he could. He theorizes that my video card is out of date, and stated that these software programs actually utilize the video card to do the file conversions, even though they're not displaying the file on the screen. This was a bit of a surprise to me. Sony has been very unhelpful though out all this. Here's a direct quote in an email response I got from them: begin quote: The Cyberlink software does not support the M2TS files format. You will need to fine a software program that supports that file format. Please visit our website at http://sony.storagesupport.com/ for all the latest upgrades and up to date FAQ's. end quote: In other words, Sony is incompatible with Sony. You're on your own. BTW, on the one blu-ray disk that I recorded that did look pretty good as long as no one moved, I examined the file structure with Windows Explorer, and low and behold, it has .m2ts files on it! Maybe we can just create a blu-ray disk structure with our .m2ts files on the hard drive, then use the Data backup software to move all that to a blu-ray disk, and skip all this conversion nonsense completely! Here are some interesting links I've found: http://www.earfeast.com/software/blu-ray/ http://www.videohelp.com/hd http://www.blu-raydisc.info/ http://sony.storagesupport.com/blu-ray/bwu-100a.htm http://sony.storagesupport.com/BDupgrade/ One last thought, is the AVCHD. I read some where that this can be played on a blu-ray set top. I think I'll try to create one of these disks and see how it goes. Also, if you're going to experiment with this stuff, I strongly recommend getting a rewritable blu-ray disk. It will save you hundreds of dollars by the time its all over. Lyle

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04-25-2007, 07:50 PM	#1
Calit2ube Junior Member Member since:Mar 2007 Location:San Diego, CA	Help with Sony Burner and Cyberlink software Ok, So here are my problems. If you can help with any info it would be much appreciated. #1 My work has recently purchased a BWU-100A Sony Blu Ray drive to start working with. We have it installed in an IDE External enclosure so it can be moved between various computers easily. It is currently installed on my editing PC through USB 2.0. I can see the drive with my PC and it burns CD's and DVD's and plays back DVD movies with no problem. I purchased a Blu Ray movie from Outpost called "Chronos" to watch on the drive. My bundled software Cyberlink Power DVD 6.6 BD will not recognize the disc. It pops up this error, "A disc with an unsupported format in drive X:" My thought is that I may have a bad disc, but I do not currently have another to test it with. Has anyone else had this same problem? Is there something I am missing here? #2 - Blu Ray Authoring My second problem is with authoring a disc on the same drive. I am using the bundled software, Cyberlink Power Producer BD Edition. All editing etc. is being done in Adobe Premiere without any Cineform plug in. My workflow is Sony HDV camcorder -> Adobe Premiere. The only way I have found to get my HD files out of Premiere and into Cyberlink is to export them using Adobe Media Encoder to an MPEG2 using the presets for HDV 1080i which leaves me with an .m2t file which will not import into Cyberlink. I have gotten around this by simply changing the file extension to .mpg, which seems to work. The file can then be imported and I can see it in Cyberlink and preview my BDAV disc. However when I go to burn the disc it gets to 14% every time and says it is burning titles, then it stalls! I don't know what I am doing wrong. I have also tried RemuxTS to convert my .m2t files, but it just spits out another .m2t, so I don't know what I am doing wrong there either. Any help or advice on workflow would be great!

04-26-2007, 08:27 PM	#2
Calit2ube Junior Member Member since:Mar 2007 Location:San Diego, CA	Ok, so #1 is fixed. I can now playback Blu Ray on my PC. I found that I needed to update my Nvidia drivers as well as the Cyberlink software in order to make BD-ROM Discs playable. All the info for updating the Sony BWU-100A drive can be found here http://sony.storagesupport.com/BDupgrade/ They have handy software tool that checks your system for Blu-Ray compatibility. Now then.... anyone have any ideas on my #2 problem? I still haven't found an example workflow online that uses stock Adobe Premiere output into the cyberlink software...

04-27-2007, 07:08 PM	#4
Calit2ube Junior Member Member since:Mar 2007 Location:San Diego, CA	ugh.. well at least I am getting through some of my problems. This time I tried updating the bundled Cyberlink Power Producer software with the patch on their website. The drive is now burning BDAV discs with no errors. I can go straight from my HDV Deck or I can import an MPEG2 exported out of Premiere and cleaned with ReMux. The problem is.... The Disc will not playback in my Cyberlink Power DVD player! I can hear the audio but I get no picture. Does anyone know if this is a compatibility issue since I got it to play BDROM or is my burning software still messed up?

04-27-2007, 08:33 PM	#5
Calit2ube Junior Member Member since:Mar 2007 Location:San Diego, CA	P.S. I can play the burned disc just fine if I open the .m2ts stream from explorer, but the disc will not autoplay.... thoughts? I figured out that the BDROM will only work on one of my displays but not the other because it is connected with DVI instead of Analog, so stupid!

04-27-2007, 09:41 PM	#6
Don Blish Member Member since:Jun 2006 Location:Los Angeles	I was able to play discs made with Cyberlink PowerProducerBD software (before and after that 12/28/06 dated patch) using PowerDVDforBD even though my video card doesnt handshake HDCP....because stuff we burn ourselves has no digital rights restrictions. Thus PC playablility still needs fixing on your editing machine. However, persuing PowerProducer still seems pointless to me if the BDAV projects it creates will play in few or no settop Blu-Ray players. Ergo, DVDit Pro HD as discussed above. This little voice in my head says that bundled software is often worth exactly what you paid for it (a marginal zero dollars).

04-26-2007, 08:11 AM	#8
Xylon Banned Member since:Apr 2007	1. You forgot to mention your system specs. What CPU and GPU and its software drivers are you using? What monitor? Is it connected via DVI? HDMI? VGA? Does it support HDCP? This includes the GPU. 2. Fix #1 first. Get your PC to playback BD.

08-31-2007, 10:39 PM	#9
Don Blish Member Member since:Jun 2006 Location:Los Angeles	[QUOTE=Calit2ube;81350#2 - Blu Ray Authoring I have also tried RemuxTS to convert my .m2t files, but it just spits out another .m2t, so I don't know what I am doing wrong there either. Any help or advice on workflow would be great![/QUOTE] I did recommend RemuxTS in this thread to make Cyberlink happy: https://forum.blu-ray.com/showthread.php?t=2562 What I did not add was that even though it seems to spit the file back into another .m2t (in another directory), it really is an set of "elementary streams", so just rename that to .mpg and Cyberlink will be happy to run with it. My problem with this process, is that it made a BDAV project. It played fine with PowerDVD on the computer that produced it, but not on my Sony BDP-S1. Yes, an all Sony provided solution would not work. That was why I bought DVDit Pro HD: I got a BDMV project on a playable disc AND a menu structure. BDAV was never described as having menus.

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