Samsung lawsuit over insufficient firmware support - Blu-ray Forum

larryj763 · 02-08-2008, 10:23 PM

http://blog.wired.com/business/2008/...g-sued-ov.html

I don't have a Samsung player, but I thought I would share this.

One thing that Cnet article had "right" was that while I personally don't have any issues with doing firmware updates, it certainly isn't something the masses will find easy to deal with. And when the vendor won't supply them or can't because of the hardware itself, that really muddies the waters.

GORT · 02-08-2008, 10:50 PM

Thats why I bought a sony player and I have had zero problems getting updates.

mdabb · 02-09-2008, 01:43 AM

CHECK THIS OUT IT MAY INTEREST YOU!

http://blog.wired.com/business/2008/...g-sued-ov.html

JasonR · 02-09-2008, 01:44 AM

They had it coming.

Marcusarilius · 02-09-2008, 01:45 AM

Quote:

Originally Posted by mdabb

CHECK THIS OUT IT MAY INTEREST YOU!

http://blog.wired.com/business/2008/...g-sued-ov.html

Was only a matter of time. At least they just released their firmware to augment on their non-BD playing players.

tntkain · 02-09-2008, 01:46 AM

we had major problems with a samsung dvd player in the past. had it replaced like 4 times before we finally gave up. After that we decided to steer away from samsung, as their customer support was horrible

RUR · 02-09-2008, 01:46 AM

Already an existing thread: https://forum.blu-ray.com/showthread.php?t=36034

Marcusarilius · 02-09-2008, 01:49 AM

Quote:

Originally Posted by RUR

Already an existing thread: https://forum.blu-ray.com/showthread.php?t=36034

This thread has cooler people.

bkbluray · 02-09-2008, 01:49 AM

Yeah, I'm definitely not buying a Samsung Blu-ray player anytime soon... I like their TVs though.

Blu Titan · 02-09-2008, 01:49 AM

I bought the Samsung BD 1400 in December, and I have been able to watch all of my BD movies. However, The customer service stories I have read are scary. Owners of the 1200 have been neglected. Can't say I am sorry to see this. I am for the rights of the consumer!

Blu-Beard · 02-09-2008, 01:50 AM

Quote:

Originally Posted by Marcusarilius

This thread has cooler people.

+1

mdabb · 02-09-2008, 01:51 AM

[QUOTE]

Quote:

Originally Posted by RUR

Already an existing thread: https://forum.blu-ray.com/showthread.php?t=36034

Yeah sorry I didn't see it there.

Marcusarilius · 02-09-2008, 01:52 AM

FYI...

http://blog.wired.com/images/banners...nterBanner.gif

mystiksuicide · 02-09-2008, 01:54 AM

Again all hails to Mystik. I been saying for months that Samsung was an embarrassment to the BDA and that all of you should avoid buying them.

I guess I was on the spot again!

Mystik

w_tanoto · 02-09-2008, 01:54 AM

link does not work

PeechCobblerPie · 02-09-2008, 01:55 AM

how can you sue for that though? some products are just out of date now because the technology is evolving. Isn't it the consumers fault if they buy a player without researching its capabilities?

Marcusarilius · 02-09-2008, 01:55 AM

Quote:

Originally Posted by w_tanoto

link does not work

+1

sssick · 02-09-2008, 01:56 AM

http://blog.wired.com/business/2008/...g-sued-ov.html

I found it but is messing with the link when posted.

JasonR · 02-09-2008, 01:58 AM

Quote:

Originally Posted by PeechCobblerPie

how can you sue for that though? some products are just out of date now because the technology is evolving. Isn't it the consumers fault if they buy a player without researching its capabilities?

If that's the case, they should put on the box "Blu-Ray Player (May only work with some Blu-Rays that came out before or shortly after the player was released)"

PeechCobblerPie · 02-09-2008, 01:59 AM

Quote:

Originally Posted by JasonR

If that's the case, they should put on the box "Blu-Ray Player (May only work with some Blu-Rays that came out before or shortly after the player was released)"

well, I dont know about standalones. but most of my BD movies came with a piece of paper that tell me this.

02-08-2008, 10:23 PM	#1
larryj763 Member Member since:Mar 2007 Location:San Francisco Home Theater Gallery:11 Blu-ray collection:1	Samsung lawsuit over insufficient firmware support http://blog.wired.com/business/2008/...g-sued-ov.html I don't have a Samsung player, but I thought I would share this. One thing that Cnet article had "right" was that while I personally don't have any issues with doing firmware updates, it certainly isn't something the masses will find easy to deal with. And when the vendor won't supply them or can't because of the hardware itself, that really muddies the waters.

02-09-2008, 01:43 AM	#3
mdabb Power Member Member since:Jan 2008 Trading Score:1	Check this out!!!!!!!!!!!!!!!!!!! CHECK THIS OUT IT MAY INTEREST YOU! http://blog.wired.com/business/2008/...g-sued-ov.html

02-09-2008, 01:52 AM	#13
Marcusarilius Blu-ray Ninja Member since:Aug 2007 Location:Seattle, WA. Blu-ray reviews:52 Trading Score:1	Samsung Class Action Lawsuit: Defective Blu-ray Players FYI... http://blog.wired.com/images/banners...nterBanner.gif Last edited by Marcusarilius; 02-09-2008 at 02:02 AM.

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02-08-2008, 10:50 PM	#2
GORT Blu-ray Samurai Member since:Nov 2007 Location:Reducing Your Planet To A Burned Out Cinder Blu-ray collection:295	Thats why I bought a sony player and I have had zero problems getting updates.

02-09-2008, 01:44 AM	#4
JasonR Super Moderator Top contributor Member since:Nov 2007 Trading Score:12	They had it coming.

02-09-2008, 01:46 AM	#6
tntkain Senior Member Member since:Jul 2007 Blu-ray collection:103 Blu-ray reviews: 2	we had major problems with a samsung dvd player in the past. had it replaced like 4 times before we finally gave up. After that we decided to steer away from samsung, as their customer support was horrible

02-09-2008, 01:46 AM	#7
RUR Blu-ray Guru Member since:Feb 2007 Location:Abiit, excessit, evasit, erupit Blu-ray collection:143 Trading Score:1	Already an existing thread: https://forum.blu-ray.com/showthread.php?t=36034

02-09-2008, 01:49 AM	#9
bkbluray Blu-ray Guru Member since:Jun 2007 Location:MN Home Theater Gallery:57 Blu-ray collection:185 Blu-ray reviews:25	Yeah, I'm definitely not buying a Samsung Blu-ray player anytime soon... I like their TVs though.

02-09-2008, 01:49 AM	#10
Blu Titan Super Moderator Top ranked HT gallery Top contributor Member since:Jul 2007 Location:Edo, Land of the Samurai Home Theater Gallery:42 4K collection:41 Blu-ray collection:2864 Blu-ray reviews: 2 Trading Score:92	I bought the Samsung BD 1400 in December, and I have been able to watch all of my BD movies. However, The customer service stories I have read are scary. Owners of the 1200 have been neglected. Can't say I am sorry to see this. I am for the rights of the consumer!

02-09-2008, 01:54 AM	#14
mystiksuicide Blu-ray Guru Member since:Sep 2007 Location:Miami Blu-ray collection:305 Blu-ray reviews:27	Again all hails to Mystik. I been saying for months that Samsung was an embarrassment to the BDA and that all of you should avoid buying them. I guess I was on the spot again! Mystik

02-09-2008, 01:54 AM	#15
w_tanoto Blu-ray Samurai Top contributor Member since:Jul 2007 Location:Hatfield, UK / Jakarta, Indonesia Blu-ray collection:37 Blu-ray reviews:47	link does not work

02-09-2008, 01:55 AM	#16
PeechCobblerPie Banned Member since:Dec 2007 Blu-ray reviews:2	how can you sue for that though? some products are just out of date now because the technology is evolving. Isn't it the consumers fault if they buy a player without researching its capabilities?

02-09-2008, 01:56 AM	#18
sssick Expert Member Member since:Jan 2008	http://blog.wired.com/business/2008/...g-sued-ov.html I found it but is messing with the link when posted.

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