sammy DLP question?

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Last August I bought the samcrap HL-T5076s DLP tv! It has had a slight bowing effect since day one. Everyone Ive seen at B.B. and C.C. and also my girlfriends exact same model all do it to some degree. Its a annoyance, but decided to live with it. Lately it seems like Ive noticed a little brighter area in the top widescreen black bar in the center about a foot in length, changing a little lighter or darker with the brightness of the scene. Girlfriends does same thing. the warrantys are up in a month so Im trying to get them both serviced. I tried talking to higher level support today I got 2 different answers as I set up for service a week ago. There is no sam. tech. close to our area, so supposedly theyre trying to set it up one rep mentioned an exchange which I could live with, maybe this years l.e.d. powered sets would probably satisfy me. they cant do anything about the bowing effect because of the slim depth design. I dont want to get screwed on another sam. product as I have the bd-p1400, which needs serviced and recently bought the bd-p1500. Any good suggestions would be appreciated to battle with sam. to make me happy with the tv........sorry so long!

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I guess nobody knows or cares!

[AliceT]

Whats the "bowing" effect? I have a samsung DLP and havent had any problems.

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Originally Posted by AliceT

Whats the "bowing" effect? I have a samsung DLP and havent had any problems.

Its a little bending on each side of the screen, more noticeable when theres a straight line going across like a menu or writing going across the bottom of the screen.

[mdabb]

I had a 2005 Samsung DLP that was replaced with a 2008 model and it was mixed blessings. Really I traded one set of problems for others. Like you I now have a slightly bowed image and the light bleeds through the top black bar. It sucks. I am completely turned off by rear projection DLP. Wether it's Samsungs spin on DLP then so be it.

Samsung contracts work through what they call "Special Relations" which will most likely be called "Plus 1 solutions". These people are super friendly and they will find someone capable in your area to service your set. Only let it be done on site - do not let them take it. From everything I've read about current problems there is little they can do about it. Bad design really and that sucks because the damn thing has a beautiful Picture.

My next set will most likely be a great big ole plasma. I have an extended warranty till the end of 2010.

In any case I'm sure you can find some useful info at AVS about the problems with Samsung DLP. You are not alone.

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Originally Posted by mdabb

I had a 2005 Samsung DLP that was replaced with a 2008 model and it was mixed blessings. Really I traded one set of problems for others. Like you I now have a slightly bowed image and the light bleeds through the top black bar. It sucks. I am completely turned off by rear projection DLP. Wether it's Samsungs spin on DLP then so be it.

Samsung contracts work through what they call "Special Relations" which will most likely be called "Plus 1 solutions". These people are super friendly and they will find someone capable in your area to service your set. Only let it be done on site - do not let them take it. From everything I've read about current problems there is little they can do about it. Bad design really and that sucks because the damn thing has a beautiful Picture.

My next set will most likely be a great big ole plasma. I have an extended warranty till the end of 2010.

In any case I'm sure you can find some useful info at AVS about the problems with Samsung DLP. You are not alone.

Thats where Im at now, plus 1 solutions! the only way Id let them take it is for good and leave one I want, if they do a exchange! which model do you have? youre saying that they havent remedied any issues on this years models? If so they need to leave a plasma or lcd or something from a different manufacturer.lol......theyre a pain in my ass!

[mdabb]

I currently have a HL56A650 which replaced a HL-R5668W that was more expensive than the new model. Samsung will only replace your set with a like model and it will be a DLP. You have to stay on top of Samsung as they will forget about you. They forgot about me for over two months and then I called daily. Your exchange will have to be approved so have a few models in mind when/if it gets to that point.

If they do somehow fix your current sets issues would you please post what they did? Thanks!

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Originally Posted by mdabb

I currently have a HL56A650 which replaced a HL-R5668W that was more expensive than the new model. Samsung will only replace your set with a like model and it will be a DLP. You have to stay on top of Samsung as they will forget about you. They forgot about me for over two months and then I called daily. Your exchange will have to be approved so have a few models in mind when/if it gets to that point.

If they do somehow fix your current sets issues would you please post what they did? Thanks!

My guess is these issues cant be fixed since you have same the problems on this years model! thats f...ked up. the only benefit I see on yours is no lamp replacement, which is a plus, but if everything else is the same than I guess they cant produce dlp tvs worth a shit. way to go samsung.

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Originally Posted by mdabb

I currently have a HL56A650 which replaced a HL-R5668W that was more expensive than the new model. Samsung will only replace your set with a like model and it will be a DLP. You have to stay on top of Samsung as they will forget about you. They forgot about me for over two months and then I called daily. Your exchange will have to be approved so have a few models in mind when/if it gets to that point.

If they do somehow fix your current sets issues would you please post what they did? Thanks!

I have been calling them daily after you told me that! they did say theyre waiting to hear from the top dog if they can do the exchange. thats the model Id get, the a650 series, that evidently does the same things my present unit does.Id have to compare them to see if its a little better this year. after researching them I see I was wrong, they take lamps too.