Band of Brothers problem - Blu-ray Forum

reimon · 12-13-2008, 01:49 PM

Hi everybody,

Yesterday I was happy to recieve my Band of Brothers series in Blu Ray, but the joy didn't last so long when I tried to watch it in my laptop. I inserted disk 1 and the DB Rom drive recognized the disk with no problem, I opened HP QuickPlay player, I was only able to watch the FBI warning before the movie and the program just closes, I tried it with PowerDVD 8 and it froze saying that the program found a problem and it needs to close. Searching for an answer, I've read that PowerDVD 7.3 should fix the problem, I installed it, and the problem persists. I did all the updates and what not, finally, I was able to watch only disk 1 out of 6 of Band of Brothers, when I insert other disks, the problems are back. Now, as for the system specifications:

HP Pavilion dv9843cl
4GB RAM
Intel Core Duo T8100 @ 2.10 GHz
250GB in hard disk
Nvidia GeForce 8600M GS 512mb
Optiarc BD ROM BC-5500A ATA Device
Windows Vista 64bit Home Premium

I don't think it's a hardware problem, because I can play my copy of "300" with no problem in any software, the problem is only with Band of Brothers. I don't own a stand-alone player, so I can't test the movie there. Can it be that Band of Brothers is a brand new title and it demands some kind of firmware upgrade? if it's that the case, I don't think so, because I can play disk 1. I hope you guys could help, it's so frustrating that I can't find any help, I really want to watch Band of Brothers,

thanks!

ascian · 12-13-2008, 02:22 PM

While I have never tried to play a Blu in a computer drive, there's not much to troubleshoot without trying to play the disc elsewhere. Heck, you might try to take it to a store like Best Buy, tell them you bought it there and you need to try it out to see if it works.

Otherwise I'd tell you to check for BIOS/driver/firmware updates for your machine if you haven't already.

Am I reading your post correctly by assuming that disc 1 works and disc 2 does not? Have you tried the others? It's possible it could be just that disc.

Good luck, and keep us updated.

reimon · 12-13-2008, 02:51 PM

Quote:

Originally Posted by ascian

While I have never tried to play a Blu in a computer drive, there's not much to troubleshoot without trying to play the disc elsewhere. Heck, you might try to take it to a store like Best Buy, tell them you bought it there and you need to try it out to see if it works.

Otherwise I'd tell you to check for BIOS/driver/firmware updates for your machine if you haven't already.

Am I reading your post correctly by assuming that disc 1 works and disc 2 does not? Have you tried the others? It's possible it could be just that disc.

Good luck, and keep us updated.

I tried the other disks with no luck, I still can play only disk 1, this is so weird. Maybe I'll give it a shot by upgrading my BD Drive firmware. thank you!

hiro1030 · 12-14-2008, 03:49 PM

Hi reimon,

Even though I have a completely different setup from yours, I had the exact same problem with 'Band of Brothers' before on my XP MCE SP3 using the Radeon HD 4670.

1). ATI CAT 8.11 + PowerDVD 7.3 4407...No go

2). ATI CAT 8.11 + PowerDVD 7.3 4617...No go

3). ATI CAT 8.10 + PowerDVD 7.3 4407...Worked!

So, in my case, the problem was the newest video card driver because I was using XP at that time.

BTW, ArcSoft Total media Theatre played 'Band of Brothers' perfectly with CAT 8.10 also.

12-13-2008, 01:49 PM	#1
reimon New Member Member since:Dec 2008	Band of Brothers problem Hi everybody, Yesterday I was happy to recieve my Band of Brothers series in Blu Ray, but the joy didn't last so long when I tried to watch it in my laptop. I inserted disk 1 and the DB Rom drive recognized the disk with no problem, I opened HP QuickPlay player, I was only able to watch the FBI warning before the movie and the program just closes, I tried it with PowerDVD 8 and it froze saying that the program found a problem and it needs to close. Searching for an answer, I've read that PowerDVD 7.3 should fix the problem, I installed it, and the problem persists. I did all the updates and what not, finally, I was able to watch only disk 1 out of 6 of Band of Brothers, when I insert other disks, the problems are back. Now, as for the system specifications: HP Pavilion dv9843cl 4GB RAM Intel Core Duo T8100 @ 2.10 GHz 250GB in hard disk Nvidia GeForce 8600M GS 512mb Optiarc BD ROM BC-5500A ATA Device Windows Vista 64bit Home Premium I don't think it's a hardware problem, because I can play my copy of "300" with no problem in any software, the problem is only with Band of Brothers. I don't own a stand-alone player, so I can't test the movie there. Can it be that Band of Brothers is a brand new title and it demands some kind of firmware upgrade? if it's that the case, I don't think so, because I can play disk 1. I hope you guys could help, it's so frustrating that I can't find any help, I really want to watch Band of Brothers, thanks! Last edited by reimon; 12-13-2008 at 02:52 PM.

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12-13-2008, 02:22 PM	#2
ascian Active Member Member since:Jan 2007 Location:Arkansas Blu-ray collection:1	While I have never tried to play a Blu in a computer drive, there's not much to troubleshoot without trying to play the disc elsewhere. Heck, you might try to take it to a store like Best Buy, tell them you bought it there and you need to try it out to see if it works. Otherwise I'd tell you to check for BIOS/driver/firmware updates for your machine if you haven't already. Am I reading your post correctly by assuming that disc 1 works and disc 2 does not? Have you tried the others? It's possible it could be just that disc. Good luck, and keep us updated.

12-14-2008, 03:49 PM	#4
hiro1030 Member Member since:Nov 2008	Hi reimon, Even though I have a completely different setup from yours, I had the exact same problem with 'Band of Brothers' before on my XP MCE SP3 using the Radeon HD 4670. 1). ATI CAT 8.11 + PowerDVD 7.3 4407...No go 2). ATI CAT 8.11 + PowerDVD 7.3 4617...No go 3). ATI CAT 8.10 + PowerDVD 7.3 4407...Worked! So, in my case, the problem was the newest video card driver because I was using XP at that time. BTW, ArcSoft Total media Theatre played 'Band of Brothers' perfectly with CAT 8.10 also.

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