Blade Runner help question. - Blu-ray Forum

finalsilentnight · 01-21-2009, 03:11 AM

Hey everyone thanks so much for helping me out here. I honestly hope this question is as dumb as it sounds cause it's driving me nuts. I just picked up a copy of Blade Runner and sat down to disc 1 the final cut. I went to put on the Dolby TrueHD track and i can't find it!!! Now before you slam me i'm not a blu rookie i have the set up for everything to work. Ps3 into a Onkyo 606 and everything is working fine. The menu screen on the movie doesn't show any set up options and when i start the movie and hit the audio button on my PS3 remote i get English 1 (Dolby 640) and English 2 the commentary track. No TrueHD and no French 5.1 like it says on the box. I hit the pop up menu during the film and don't see any option for audio setup. Am i just really that dumb and missing the set up or is something wrong? Again i'm not a rookie here i have the HDMI all set up with the linear PCM setting and have been enjoying the lossless audio on my Onkyo for almost a year now. Thanks again!!!

sonnyworld85 · 01-21-2009, 03:38 AM

Hmm that is strange...for me it defaults to Dolby TrueHD, and it says that on my tv...perhaps it is a defect?

BStecke · 01-21-2009, 03:49 AM

Are you just hitting the select/info button and seeing 640? Hit the pop up menu, the selection for TrueHD should be there. If you select it and it's still playing DD 640, make sure your audio output setting is on PCM.

finalsilentnight · 01-21-2009, 03:55 AM

Yea it's set to PCM i'm watching Band of Brothers right now and it's playing at DTS-MA . Also to make sure i wasn't crazy i put in Dark Knight, that i knew was in TrueHD, and saw it was working fine. I used the "select" button on my ps3 to make sure the right track was set. That's how i found the problem initially. I'm thinking i got a bad disc and i will call Amazon for an exchange. I just wanted to make sure i wasn't missing something. I would hate to exchange and have the same thing happen cause i was dumb. Thanks again guys!!!

BStecke · 01-21-2009, 03:57 AM

A single copy wouldn't just be missing an audio track. If that were the case, an entire run of discs would have the same problem. It's there, somewhere.

The other thing I can think of is that it's the wrong version of the film. The Final Cut I believe is the only version with TrueHD.

finalsilentnight · 01-21-2009, 04:02 AM

well only disc 1 is supposed to have a True HD track. The pop up menu has an option for "Languages" in which my only option is English and then it has subtitle options after that. No mention of audio options at all. Then "Scene Selections" and "Special Features". The special features is a Behind the Story with an introduction by Ridley Scott and a commentary option. Then a box telling me to visit Warner online.

finalsilentnight · 01-21-2009, 04:10 AM

Ok i just found the problem. I put the disc on again and it was running for a while. i noticed the pictures quality was really bad and not what i expected hearing it was remastered and everything. Anyway i hit the commentary track and sure enough they are talking how this is the "workprint" edition!!! That is what disc 5 is supposed to be. Sure enough it's identical to my disc 5. I feel much better now. I really thought i was totally losing it. Stinks i have to wait for an exchange but o well. Thanks Again guys

BStecke · 01-21-2009, 04:17 AM

Did you get two disc fives or is the first one still labelled as The Final Cut?

finalsilentnight · 01-21-2009, 04:19 AM

First one is labeled Disc 1 Final Cut but is an identical copy of Disc 5. Funny Huh?

BStecke · 01-21-2009, 04:22 AM

Just curious, did you get the fat case version or the new version that is about the same size as a standard case? If I remember right, they had this problem when the set was first released in December of '07, but I thought they'd gotten it all sorted out.

finalsilentnight · 01-21-2009, 04:25 AM

Yea i was just reading that online. But the issue seemed to be two disc ones. Warner's test was to see if you had a TrueHD track on disc 5. Mine is the newer one that looks identical to a normal blu-ray case.

BStecke · 01-21-2009, 04:31 AM

Haha, looks like they overcompensated this time

Hopefully your replacement will be correct.

finalsilentnight · 01-21-2009, 04:39 AM

I can't complain!!! In all my years of buying digital media this is my first time ever getting a defect. I'm just glad I'm not nuts!!

Jayrod · 02-12-2009, 03:41 AM

I think that I have the same issue! I just received my Blade Runner 5 disc BD copy today (ordered from Amazon), and the PQ is HORRIBLE! The Final Cut disc appears to be the exact quality as the workprint disc along with menu options, only difference is that they're labeled different.

Did you return your copy to Amazon? Did they send you a good copy?

TheZoof · 02-12-2009, 05:07 PM

Bummer guys... Sounds like a defect for sure.

I checked mine last night and it clearly goes to the right sound when I put it in my PS3.

Lemonade727 · 02-13-2009, 02:09 AM

I had the same issue as well, posted it in the replacement disc thread. I FINALLY got my replacement disc from WB, it took me 3 weeks of sending emails through their CS site and leaving messages on the answering machine for the replacement disc line. During the long period of no reply from WB about the replacement, I also had Amazon do an exchange for me, in which I received the same defected copy.

Good news is that the replacement disc sent out by WB was the correct version, and with a letter explaining the mistake on the wrong disc. Just keep hounding them to make sure they get you request for the replacement.

Jayrod · 02-13-2009, 12:53 PM

Quote:

Originally Posted by Lemonade727

I had the same issue as well, posted it in the replacement disc thread. I FINALLY got my replacement disc from WB, it took me 3 weeks of sending emails through their CS site and leaving messages on the answering machine for the replacement disc line. During the long period of no reply from WB about the replacement, I also had Amazon do an exchange for me, in which I received the same defected copy.

Good news is that the replacement disc sent out by WB was the correct version, and with a letter explaining the mistake on the wrong disc. Just keep hounding them to make sure they get you request for the replacement.

I returned my defective copy to Amazon yesterday, but after reading your post I have a feeling I may get another bad copy.

01-21-2009, 03:11 AM	#1
finalsilentnight Junior Member Member since:Jan 2009	Blade Runner help question. Hey everyone thanks so much for helping me out here. I honestly hope this question is as dumb as it sounds cause it's driving me nuts. I just picked up a copy of Blade Runner and sat down to disc 1 the final cut. I went to put on the Dolby TrueHD track and i can't find it!!! Now before you slam me i'm not a blu rookie i have the set up for everything to work. Ps3 into a Onkyo 606 and everything is working fine. The menu screen on the movie doesn't show any set up options and when i start the movie and hit the audio button on my PS3 remote i get English 1 (Dolby 640) and English 2 the commentary track. No TrueHD and no French 5.1 like it says on the box. I hit the pop up menu during the film and don't see any option for audio setup. Am i just really that dumb and missing the set up or is something wrong? Again i'm not a rookie here i have the HDMI all set up with the linear PCM setting and have been enjoying the lossless audio on my Onkyo for almost a year now. Thanks again!!!

01-21-2009, 03:57 AM	#5
BStecke Blu-ray Knight Member since:Jun 2007 4K collection:182 Blu-ray collection:567 DVD collection:1 Digital collection:1 iTunes collection:1 Blu-ray reviews: 1 Trading Score:6	A single copy wouldn't just be missing an audio track. If that were the case, an entire run of discs would have the same problem. It's there, somewhere. The other thing I can think of is that it's the wrong version of the film. The Final Cut I believe is the only version with TrueHD. Last edited by BStecke; 01-21-2009 at 04:01 AM.

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01-21-2009, 03:38 AM	#2
sonnyworld85 Senior Member Member since:Nov 2008 Location:Canada Home Theater Gallery:10 Blu-ray collection:25 Blu-ray reviews:7	Hmm that is strange...for me it defaults to Dolby TrueHD, and it says that on my tv...perhaps it is a defect?

01-21-2009, 03:49 AM	#3
BStecke Blu-ray Knight Member since:Jun 2007 4K collection:182 Blu-ray collection:567 DVD collection:1 Digital collection:1 iTunes collection:1 Blu-ray reviews: 1 Trading Score:6	Are you just hitting the select/info button and seeing 640? Hit the pop up menu, the selection for TrueHD should be there. If you select it and it's still playing DD 640, make sure your audio output setting is on PCM.

01-21-2009, 03:55 AM	#4
finalsilentnight Junior Member Member since:Jan 2009	Yea it's set to PCM i'm watching Band of Brothers right now and it's playing at DTS-MA . Also to make sure i wasn't crazy i put in Dark Knight, that i knew was in TrueHD, and saw it was working fine. I used the "select" button on my ps3 to make sure the right track was set. That's how i found the problem initially. I'm thinking i got a bad disc and i will call Amazon for an exchange. I just wanted to make sure i wasn't missing something. I would hate to exchange and have the same thing happen cause i was dumb. Thanks again guys!!!

01-21-2009, 04:02 AM	#6
finalsilentnight Junior Member Member since:Jan 2009	well only disc 1 is supposed to have a True HD track. The pop up menu has an option for "Languages" in which my only option is English and then it has subtitle options after that. No mention of audio options at all. Then "Scene Selections" and "Special Features". The special features is a Behind the Story with an introduction by Ridley Scott and a commentary option. Then a box telling me to visit Warner online.

01-21-2009, 04:10 AM	#7
finalsilentnight Junior Member Member since:Jan 2009	Ok i just found the problem. I put the disc on again and it was running for a while. i noticed the pictures quality was really bad and not what i expected hearing it was remastered and everything. Anyway i hit the commentary track and sure enough they are talking how this is the "workprint" edition!!! That is what disc 5 is supposed to be. Sure enough it's identical to my disc 5. I feel much better now. I really thought i was totally losing it. Stinks i have to wait for an exchange but o well. Thanks Again guys

01-21-2009, 04:17 AM	#8
BStecke Blu-ray Knight Member since:Jun 2007 4K collection:182 Blu-ray collection:567 DVD collection:1 Digital collection:1 iTunes collection:1 Blu-ray reviews: 1 Trading Score:6	Did you get two disc fives or is the first one still labelled as The Final Cut?

01-21-2009, 04:19 AM	#9
finalsilentnight Junior Member Member since:Jan 2009	First one is labeled Disc 1 Final Cut but is an identical copy of Disc 5. Funny Huh?

01-21-2009, 04:22 AM	#10
BStecke Blu-ray Knight Member since:Jun 2007 4K collection:182 Blu-ray collection:567 DVD collection:1 Digital collection:1 iTunes collection:1 Blu-ray reviews: 1 Trading Score:6	Just curious, did you get the fat case version or the new version that is about the same size as a standard case? If I remember right, they had this problem when the set was first released in December of '07, but I thought they'd gotten it all sorted out.

01-21-2009, 04:25 AM	#11
finalsilentnight Junior Member Member since:Jan 2009	Yea i was just reading that online. But the issue seemed to be two disc ones. Warner's test was to see if you had a TrueHD track on disc 5. Mine is the newer one that looks identical to a normal blu-ray case.

01-21-2009, 04:31 AM	#12
BStecke Blu-ray Knight Member since:Jun 2007 4K collection:182 Blu-ray collection:567 DVD collection:1 Digital collection:1 iTunes collection:1 Blu-ray reviews: 1 Trading Score:6	Haha, looks like they overcompensated this time Hopefully your replacement will be correct.

01-21-2009, 04:39 AM	#13
finalsilentnight Junior Member Member since:Jan 2009	I can't complain!!! In all my years of buying digital media this is my first time ever getting a defect. I'm just glad I'm not nuts!!

02-12-2009, 03:41 AM	#14
Jayrod Junior Member Member since:Jan 2009 Blu-ray collection:53 Blu-ray reviews:1	I think that I have the same issue! I just received my Blade Runner 5 disc BD copy today (ordered from Amazon), and the PQ is HORRIBLE! The Final Cut disc appears to be the exact quality as the workprint disc along with menu options, only difference is that they're labeled different. Did you return your copy to Amazon? Did they send you a good copy?

02-12-2009, 05:07 PM	#15
TheZoof Blu-ray Guru Top contributor Member since:Aug 2008 Location:Ottawa,Canada Home Theater Gallery:27 4K collection:850 Blu-ray collection:1636 DVD collection:10 Blu-ray reviews: 38 Trading Score:2	Bummer guys... Sounds like a defect for sure. I checked mine last night and it clearly goes to the right sound when I put it in my PS3.

02-13-2009, 02:09 AM	#16
Lemonade727 Junior Member Member since:Feb 2009 Blu-ray collection:121	I had the same issue as well, posted it in the replacement disc thread. I FINALLY got my replacement disc from WB, it took me 3 weeks of sending emails through their CS site and leaving messages on the answering machine for the replacement disc line. During the long period of no reply from WB about the replacement, I also had Amazon do an exchange for me, in which I received the same defected copy. Good news is that the replacement disc sent out by WB was the correct version, and with a letter explaining the mistake on the wrong disc. Just keep hounding them to make sure they get you request for the replacement.

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