Faulty Blu-ray discs - Have you had any? - Blu-ray Forum

Tassie Devil · 06-19-2009, 05:15 AM

Only starting out with BD collection but of the 18 looked at from start to finish 2 have been faulty - over 10% which IMHO is unacceptable.

The first was the audio only "Pictures at an Exhibition" which refused to play at all and the second was discovered the other night - the opera "Romeo & Juliet" which froze at the end of an act, and I'm guessing that was when it was changing reading layers.

Both are region 0 so nothing to do with regional coding. One was purchased via a supplementary Amazon supplier in the USA and the other was from Amazon UK. In both cases there was absolutely no argument about a refund - Amazon were great and Amazon uk seemed genuinely concerned to hear this and indicated they would take steps to see if other copies had a similat problem.

I have had very very few DVD duds and can appreciate BD production is more complex but wonder if I'm Robinson Crusoe and have just been unlucky.

John

ClaytonMG · 06-19-2009, 05:31 AM

Out of the 350+ I own... I've had 0 issues...

wnicholas76 · 06-19-2009, 05:46 AM

None so far.

jamesf · 06-19-2009, 05:50 AM

No problems at all .

AKORIS · 06-19-2009, 06:04 AM

...........Never had a problem with any of them.................

bongzilla · 06-19-2009, 06:07 AM

Only issue I,ve ever had was dirty used blu,s, nothing wrong just finger prints that needed cleaning off.

mredman · 06-19-2009, 06:08 AM

none

brewp13 · 06-19-2009, 06:36 AM

No Disc Problems Yet

I had a font error on a new release but then I installed the latest update for the Blu Ray player and it worked fine after that.

icyteddy · 06-19-2009, 06:41 AM

No problem here. Have you tried playing it on a different BD player? And do you have the latest firmware installed?

SideEffect34 · 06-19-2009, 06:59 AM

Zero!

Tassie Devil · 06-19-2009, 07:09 AM

Quote:

Originally Posted by icyteddy

No problem here. Have you tried playing it on a different BD player? And do you have the latest firmware installed?

No other plsayer handy at the moment to test that out.

Yes latest firmware - but cannot see how that would make an unplayable disc playable or would avoid the freeze anyway.

Good responses.

Looks like I am Robinson Crusoe and have been unlucky.

John

Jmart007 · 06-19-2009, 07:15 AM

Knock on wood, but nothing yet. The only problem I've had was with my original household (not personal) Blu-ray player (Panasonic). I tried watching Wall-E but the sound would cut out for a few seconds every 10 minutes or so. Thinking it was the disc I then tried Crystal Skull on it and it had the same problem. Exchanged it the next day for a Sony and haven't experienced a problem since.

Johnny Vinyl · 06-19-2009, 07:35 AM

Hi John,

Try contacting Alexander J and check out his Insider Thread as he is the creator(?)/producer of the "Pictures At An Exhibition" BD. He is always very willing and helpful with anyone's product purchases. I'm sure he wouldn't mind a PM either.

John

unclewiggum · 06-19-2009, 07:58 AM

i had one bluray out of 100 that gave me problems, stepbrothers. it kept freezing at a critical part of the movie then skipped to the next scene. the disc was perfect, no scratches or fingerprints. everytime i tested that scene it would skip. i just returned it for a new copy and everything is fine now.

Tassie Devil · 06-19-2009, 09:05 AM

The modern ballet "Caravaggio" just arrived in the mail today.

The blurb on the back clearly states SOUND FORMAT PCM Stereo, dts-HD Master Audio 7.1.

BUT there is no option to select the audio. It only plays in stereo. ARTHAUS MUSIK need a rocket - how slack is that?

John

Tassie Devil · 06-19-2009, 09:07 AM

Quote:

Originally Posted by John72953

Hi John,

Try contacting Alexander J and check out his Insider Thread as he is the creator(?)/producer of the "Pictures At An Exhibition" BD. He is always very willing and helpful with anyone's product purchases. I'm sure he wouldn't mind a PM either.

John

Yes I have been in touch with Alexanda anbd he is aware of this faulty disc but it has not been taken further. I was refunded so all I lost was postage.

John

crazyBLUE · 06-19-2009, 09:39 AM

200 & not 1 problem !!

andyparhelia · 06-19-2009, 09:44 AM

over 200 myself, only had to return one, my problem now is a dodgy ps3!

CMM · 06-19-2009, 10:46 AM

Nope.

Twankies08 · 06-19-2009, 11:25 AM

I have yet to have any problems!!

06-19-2009, 05:15 AM	#1
Tassie Devil Junior Member Member since:May 2009 Location:Northern Tasmania, Australia Home Theater Gallery:6	Faulty Blu-ray discs - Have you had any? Only starting out with BD collection but of the 18 looked at from start to finish 2 have been faulty - over 10% which IMHO is unacceptable. The first was the audio only "Pictures at an Exhibition" which refused to play at all and the second was discovered the other night - the opera "Romeo & Juliet" which froze at the end of an act, and I'm guessing that was when it was changing reading layers. Both are region 0 so nothing to do with regional coding. One was purchased via a supplementary Amazon supplier in the USA and the other was from Amazon UK. In both cases there was absolutely no argument about a refund - Amazon were great and Amazon uk seemed genuinely concerned to hear this and indicated they would take steps to see if other copies had a similat problem. I have had very very few DVD duds and can appreciate BD production is more complex but wonder if I'm Robinson Crusoe and have just been unlucky. John

06-19-2009, 06:36 AM	#8
brewp13 Senior Member Member since:Jan 2009 Location:Louisiana Blu-ray collection:579 DVD collection:21 Blu-ray reviews:33 Trading Score:5	No Disc Problems Yet I had a font error on a new release but then I installed the latest update for the Blu Ray player and it worked fine after that. Last edited by brewp13; 06-19-2009 at 06:39 AM.

06-19-2009, 09:05 AM	#15
Tassie Devil Junior Member Member since:May 2009 Location:Northern Tasmania, Australia Home Theater Gallery:6	Damn! Just found another faulty one!!!! The modern ballet "Caravaggio" just arrived in the mail today. The blurb on the back clearly states SOUND FORMAT PCM Stereo, dts-HD Master Audio 7.1. BUT there is no option to select the audio. It only plays in stereo. ARTHAUS MUSIK need a rocket - how slack is that? John

Similar Threads
thread	Forum	Thread Starter	Replies	Last Post
Smallville S 7 Blu-ray from Blockbuster/6 discs or 3 discs question	Blu-ray Movies - North America	connect42	22	09-05-2008 02:18 AM
faulty sharp BDHP20H blu-ray	Blu-ray Players and Recorders	carrottop	3	07-10-2008 03:58 PM
How prevalent are faulty discs?	Blu-ray Technology and Future Technology	Elder	56	02-06-2008 03:57 AM
> 1 million+ Blu-ray discs sold to date - March Blu-ray sales stronger than HD DVD	Blu-ray Technology and Future Technology	Tekman	15	04-20-2007 05:54 PM
Exchanging Blue Ray Discs for Traditional DVD discs	Blu-ray PCs, Laptops, Drives, Media and Software	ScarletCape	1	12-18-2006 03:32 PM

06-19-2009, 05:31 AM	#2
ClaytonMG Blu-ray Samurai Member since:May 2006 Location:New Brighton, MN Home Theater Gallery:16 4K collection:836 Blu-ray collection:2376 Blu-ray reviews:2 Trading Score:1	Out of the 350+ I own... I've had 0 issues...

06-19-2009, 05:46 AM	#3
wnicholas76 Blu-ray Ninja Member since:Feb 2008 Location:Memphis, TN (for now...) Home Theater Gallery:188 4K collection:495 Blu-ray collection:1068 Blu-ray reviews: 24 Trading Score:12	None so far.

06-19-2009, 05:50 AM	#4
jamesf Member Member since:Apr 2008 Blu-ray collection:65 Blu-ray reviews:6	No problems at all .

06-19-2009, 06:04 AM	#5
AKORIS Blu-ray Prince Member since:Jul 2008 Location:Beautiful Pacific Northwest 4K collection:662 Blu-ray collection:3655 Blu-ray reviews:19	...........Never had a problem with any of them.................

06-19-2009, 06:07 AM	#6
bongzilla Active Member Member since:Jan 2009	Only issue I,ve ever had was dirty used blu,s, nothing wrong just finger prints that needed cleaning off.

06-19-2009, 06:08 AM	#7
mredman Banned Member since:Jun 2008 Blu-ray collection:13 Blu-ray reviews:7	none

06-19-2009, 06:41 AM	#9
icyteddy Expert Member Member since:Jan 2009 Location:San Francisco Bay Area 4K collection:58 Blu-ray collection:336 DVD collection:144 Trading Score:11	No problem here. Have you tried playing it on a different BD player? And do you have the latest firmware installed?

06-19-2009, 06:59 AM	#10
SideEffect34 Blu-ray Guru Top contributor Member since:Nov 2008 Location:Illinois 4K collection:112 Blu-ray collection:695 Trading Score:57	Zero!

06-19-2009, 07:15 AM	#12
Jmart007 Active Member Member since:Nov 2008 4K collection:581 Blu-ray collection:3484 DVD collection:127 MA collection:964 Digital collection:1113 iTunes collection:1103	Knock on wood, but nothing yet. The only problem I've had was with my original household (not personal) Blu-ray player (Panasonic). I tried watching Wall-E but the sound would cut out for a few seconds every 10 minutes or so. Thinking it was the disc I then tried Crystal Skull on it and it had the same problem. Exchanged it the next day for a Sony and haven't experienced a problem since.

06-19-2009, 07:35 AM	#13
Johnny Vinyl Moderator Top ranked HT gallery Top contributor Member since:Jul 2007 Location:At the crossroad of Analogue Dr & 2CH Ave Home Theater Gallery:19 Blu-ray collection:205 DVD collection:7 Blu-ray reviews:3 Trading Score:8	Hi John, Try contacting Alexander J and check out his Insider Thread as he is the creator(?)/producer of the "Pictures At An Exhibition" BD. He is always very willing and helpful with anyone's product purchases. I'm sure he wouldn't mind a PM either. John

06-19-2009, 07:58 AM	#14
unclewiggum Active Member Member since:Apr 2009 Location:San Diego, CA. 4K collection:262 Blu-ray collection:559 DVD collection:68 Trading Score:93	i had one bluray out of 100 that gave me problems, stepbrothers. it kept freezing at a critical part of the movie then skipped to the next scene. the disc was perfect, no scratches or fingerprints. everytime i tested that scene it would skip. i just returned it for a new copy and everything is fine now.

06-19-2009, 09:39 AM	#17
crazyBLUE Moderator Top ranked HT gallery Top contributor Member since:Aug 2008 Location:Pacific Northwest Home Theater Gallery:89 Blu-ray collection:479 DVD collection:1 Blu-ray reviews: 38 Trading Score:30	200 & not 1 problem !!

06-19-2009, 09:44 AM	#18
andyparhelia Active Member Member since:Aug 2007 Location:Dublin, Ireland Home Theater Gallery:2 Blu-ray collection:492 Blu-ray reviews:1	over 200 myself, only had to return one, my problem now is a dodgy ps3!

06-19-2009, 10:46 AM	#19
CMM Banned Member since:Dec 2008 Location:I have to return some videotapes Blu-ray collection:42	Nope.

06-19-2009, 11:25 AM	#20
Twankies08 Senior Member Member since:Mar 2008 Location:Panama City, Florida Blu-ray collection:168 Blu-ray reviews:8 Trading Score:18	I have yet to have any problems!!

Best Blu-ray Movie Deals