PS3 stopped playing BD's (but NOT DVD's)! - Blu-ray Forum

HRC · 05-25-2008, 01:39 AM

Has this happened to anyone? When I load a BD.... the ps3 tries to recognize it but fails every time. At first it wouldn't play some BD's but now it won't play any BD's AT ALL. It WILL quickly load and recognize dvd's though. I thought it may be a dirty lens but it loads dvd's so quickly. Does the ps3 use the same optics for both formats? I tried a complete restore and it didn't help. Anyone heard of this problem? Any help or info would be appreciated! It is out of warranty and I have a brand new unopened Sony S300 ready to take the ps3's spot but I am thinking of returning it due to the lack of the s300's HD audio output.

PS3-Playb3yond · 05-25-2008, 01:56 AM

Do you at least get audio? If so, there is a solution for that problem. You have to disable the 24Hrtz or something from the Display Settings.

andyn1080 · 05-25-2008, 01:56 AM

this just happend to a friend of mine who happens to be a 360 fanboy and he bought one b/c of the bd playback and i told him games were awesome on the ps3......yea i didnt hear the end of it "my 360 never died on me.....what a crap system".....the irony is that everyone elses 360 has died on them and their ps3 are working hard and good. anyway i think this is a firmware update flaw that causes the ps3 to do this, right now there are about 10-20 ps3's on ebay listed as broken and they all say "will not read bd's but will read dvd's". i wish i could explain why this is happening but i dont know. all i know is that sony said they would fix his free b/c he's only had it for 7 months (still under the 1yr factory warr.). the best i can figure is that the new firmware screwed up the bluray drivers.

HRC · 05-25-2008, 02:05 AM

Quote:

Originally Posted by PS3-Playb3yond

Do you at least get audio? If so, there is a solution for that problem. You have to disable the 24Hrtz or something from the Display Settings.

Huh? Did you even read my post?

Thanks Andy. It did happen shortly after I updated the firmware. Does anyone know if sony will help me......even though I took the cover off and voided the warranty(like a dumb ass!). I thought I might be able to clean it or something.

Knowing sony and the *******s that they are......I'm screwed with a 5 month old machine.

Also, I figured the restore would roll back the firmware.....but it didn't. That's strange!!! Maybe Sony can walk me through it on the phone to fix it. Then they wouldn't know cover was removed. What do ya's think?

PS3-Playb3yond · 05-25-2008, 02:08 AM

Quote:

Originally Posted by HRC

Huh? Did you even read my post?

Come on, don't give me that man. Ofcourse I read it. I was just asking to make sure. But I got no solutions for you if it doesn't even play at all.

HRC · 05-25-2008, 02:10 AM

Quote:

Originally Posted by PS3-Playb3yond

Come on, don't give me that man. Ofcourse I read it. I was just asking to make sure. But I got no solutions for you if it doesn't even play at all.

Why did you ask me if it had sound when you read that it doesn't even RECOGNIZE the disc?

Thanks for trying to help though.

HRC · 05-25-2008, 02:13 AM

Can this be done? I restored my ps3 hoping to roll back firmware..... and no dice!!! Still has newest firmware. How is that possible after a restore/reformat?

PS3-Playb3yond · 05-25-2008, 02:15 AM

You're welcome.

You're best bet though would be to clean the lens or send it to Sony.

Original-6ix · 05-25-2008, 02:32 AM

i am having this problem with certain bd's, meanwhile others work on the first try, weird? i hope it can be fixed with a new firmware update because it started with the 2.35 update.

WriteSimply · 05-25-2008, 02:42 AM

Because the firmware resides on the chips and not on the HDD. That is why each firmware is only 100Mb or thereabouts.

So there is no rolling back firmware. Why would you want to do that anyway?

fuad

AliceT · 05-25-2008, 03:15 AM

This happened with my original 20gb about a year ago. Seems to be happening more and more lately, from the posts i see on here and other forums. Probably Sony using cheaper BD diodes or something.

WickyWoo · 05-25-2008, 03:29 AM

Do not ever use a cleaning disc, especially with slot loads

They're useless, and all they're likely to do is damage it further

The stepper motor or the diode have failed, you need to call Sony

HRC · 05-25-2008, 03:34 AM

Quote:

Originally Posted by WriteSimply

Because the firmware resides on the chips and not on the HDD. That is why each firmware is only 100Mb or thereabouts.

So there is no rolling back firmware. Why would you want to do that anyway?

fuad

https://forum.blu-ray.com/showthread.php?t=51053

HRC · 05-25-2008, 03:39 AM

Quote:

Originally Posted by WickyWoo

Do not ever use a cleaning disc, especially with slot loads

They're useless, and all they're likely to do is damage it further

The stepper motor or the diode have failed, you need to call Sony

I was hoping it was just firmware and could fix......for free! I think Sony will charge me $149 plus shipping to fix it. *******S!!!!!!!!!!

hardcore_canadian · 05-25-2008, 04:24 AM

Quote:

Originally Posted by HRC

I was hoping it was just firmware and could fix......for free! I think Sony will charge me $149 plus shipping to fix it. *******S!!!!!!!!!!

Haha, Somebody shouldn't have been stupid and taken the Cover off the Playstation...Thought you could fiz it now...but what if you did, and then later something else went horribly wrong?

Mr. Joshua · 05-25-2008, 04:29 AM

Quote:

Originally Posted by WickyWoo

Do not ever use a cleaning disc, especially with slot loads

They're useless, and all they're likely to do is damage it further

The stepper motor or the diode have failed, you need to call Sony

Listen to WickyWoo.... WickyWoo is wise, WickyWoo is good.....

A little line there from Twister thanks to Rabbit...

HRC · 05-26-2008, 05:04 AM

Quote:

Originally Posted by hardcore_canadian

Haha, Somebody shouldn't have been stupid

Douchebag

thepodest · 05-26-2008, 06:22 AM

You might want to try this

http://www.youtube.com/watch?v=7O-8NzYHr80

Warning : Only do it if you think you are experience enough

kaliraver · 05-26-2008, 06:32 AM

My friends BD drive in his PS3 wasn't playing Blu-Ray movies but was playing the PS3 games which are on BD discs. He told me it happened after the 2.30 firmware update. I went over to his house about 2 weeks ago and I asked him to show me what was happening. All the BD did was after clicking the BD disc on the XMB the PS3 went to a black screen. I changed his settings for turning off the internet access to BD discs from the XMB menu and I tweaked out a setting about "white levels" I think thats what it was called in the video output menu. After that I tried to watch AVP on his PS3 and it worked fine. He told me tried watching the same movie before and it wasn't working at all. He was happy that his PS3 wasn't broken and had to pay Sony to fix it since he has a 60GB PS3 from launch.

Lou-Cipher · 05-26-2008, 08:01 AM

My relese day 60 gig PS3 would not play any blu discs (game or movie) after I downloaded either GTA 4 update or the 2.35 firmware update. I called sony to see what I could do and they told me they would send me a box so I could ship it to them. they told me I would recieve a refubished PS3 for $149.00.
It sucks but Im glad Im not forced to pay 3 times $149.00 for a new system.

05-25-2008, 01:39 AM	#1
HRC Senior Member Member since:Feb 2008 Blu-ray collection:865 Blu-ray reviews:1	PS3 stopped playing BD's (but NOT DVD's)! Has this happened to anyone? When I load a BD.... the ps3 tries to recognize it but fails every time. At first it wouldn't play some BD's but now it won't play any BD's AT ALL. It WILL quickly load and recognize dvd's though. I thought it may be a dirty lens but it loads dvd's so quickly. Does the ps3 use the same optics for both formats? I tried a complete restore and it didn't help. Anyone heard of this problem? Any help or info would be appreciated! It is out of warranty and I have a brand new unopened Sony S300 ready to take the ps3's spot but I am thinking of returning it due to the lack of the s300's HD audio output.

05-25-2008, 02:13 AM	#7
HRC Senior Member Member since:Feb 2008 Blu-ray collection:865 Blu-ray reviews:1	Rolling back firmware? Can this be done? I restored my ps3 hoping to roll back firmware..... and no dice!!! Still has newest firmware. How is that possible after a restore/reformat?

05-25-2008, 03:29 AM	#12
WickyWoo Blu-ray Champion Member since:May 2007 Trading Score:2	Do not ever use a cleaning disc, especially with slot loads They're useless, and all they're likely to do is damage it further The stepper motor or the diode have failed, you need to call Sony Last edited by WickyWoo; 05-25-2008 at 03:35 AM.

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05-25-2008, 01:56 AM	#2
PS3-Playb3yond Blu-ray Ninja Member since:Dec 2007 Location:Cincinnati, OH Blu-ray collection:19 Blu-ray reviews:5 Trading Score:13	Do you at least get audio? If so, there is a solution for that problem. You have to disable the 24Hrtz or something from the Display Settings.

05-25-2008, 01:56 AM	#3
andyn1080 Active Member Member since:Feb 2007 Blu-ray collection:910 Blu-ray reviews:2	this just happend to a friend of mine who happens to be a 360 fanboy and he bought one b/c of the bd playback and i told him games were awesome on the ps3......yea i didnt hear the end of it "my 360 never died on me.....what a crap system".....the irony is that everyone elses 360 has died on them and their ps3 are working hard and good. anyway i think this is a firmware update flaw that causes the ps3 to do this, right now there are about 10-20 ps3's on ebay listed as broken and they all say "will not read bd's but will read dvd's". i wish i could explain why this is happening but i dont know. all i know is that sony said they would fix his free b/c he's only had it for 7 months (still under the 1yr factory warr.). the best i can figure is that the new firmware screwed up the bluray drivers.

05-25-2008, 02:15 AM	#8
PS3-Playb3yond Blu-ray Ninja Member since:Dec 2007 Location:Cincinnati, OH Blu-ray collection:19 Blu-ray reviews:5 Trading Score:13	You're welcome. You're best bet though would be to clean the lens or send it to Sony.

05-25-2008, 02:32 AM	#9
Original-6ix Special Member Member since:Jan 2008 Location:just north of Toronto Home Theater Gallery:12 Blu-ray collection:166 Blu-ray reviews: 4 Trading Score:29	i am having this problem with certain bd's, meanwhile others work on the first try, weird? i hope it can be fixed with a new firmware update because it started with the 2.35 update.

05-25-2008, 02:42 AM	#10
WriteSimply Blu-ray Ninja Member since:Sep 2006 Location:Kuala Lumpur, Malaysia	Because the firmware resides on the chips and not on the HDD. That is why each firmware is only 100Mb or thereabouts. So there is no rolling back firmware. Why would you want to do that anyway? fuad

05-25-2008, 03:15 AM	#11
AliceT Banned Member since:Mar 2008 Location:PSN ID- damreg1022	This happened with my original 20gb about a year ago. Seems to be happening more and more lately, from the posts i see on here and other forums. Probably Sony using cheaper BD diodes or something.

05-26-2008, 06:22 AM	#18
thepodest Member Member since:Nov 2007	You might want to try this http://www.youtube.com/watch?v=7O-8NzYHr80 Warning : Only do it if you think you are experience enough

05-26-2008, 06:32 AM	#19
kaliraver Blu-ray Samurai Member since:May 2007 Location:San Francisco Bay Blu-Ray SteelBooks™: (150+) Blu-ray collection:373 Blu-ray reviews:1 Trading Score:285	My friends BD drive in his PS3 wasn't playing Blu-Ray movies but was playing the PS3 games which are on BD discs. He told me it happened after the 2.30 firmware update. I went over to his house about 2 weeks ago and I asked him to show me what was happening. All the BD did was after clicking the BD disc on the XMB the PS3 went to a black screen. I changed his settings for turning off the internet access to BD discs from the XMB menu and I tweaked out a setting about "white levels" I think thats what it was called in the video output menu. After that I tried to watch AVP on his PS3 and it worked fine. He told me tried watching the same movie before and it wasn't working at all. He was happy that his PS3 wasn't broken and had to pay Sony to fix it since he has a 60GB PS3 from launch.

05-26-2008, 08:01 AM	#20
Lou-Cipher Active Member Member since:Jan 2008 Location:New Mexico	My relese day 60 gig PS3 would not play any blu discs (game or movie) after I downloaded either GTA 4 update or the 2.35 firmware update. I called sony to see what I could do and they told me they would send me a box so I could ship it to them. they told me I would recieve a refubished PS3 for $149.00. It sucks but Im glad Im not forced to pay 3 times $149.00 for a new system.

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